Hilton Garden Inn New York Manhattan-Chelsea

AAA Inspector Rating
8.7
Very Good
1134 Guest Ratings
121 W 28th St
New York, NY 10001- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.1
Public Areas3.0
ARATED
AAA Inspector Notes
Located near prime Chelsea retail hot spots and the Fashion Institute of Technology, this hotel's comfortable public areas lead to rooms that are very well proportioned and family friendly. Smoke free premises. 169 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between 6th (Ave of the Americas) and 7th aves. 121 W 28th St 10001. Station: 28 St.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1134 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
01-19-2018
Pros: Staff was super friendly. Clean rooms and comfy beds.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-19-2018
Pros: They upgraded me to a nonsmoking room. Staff were extraordinarily friendly.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
01-19-2018
Pros: It was CLEAN! Manageable cost and great location.
Cons: no
9.0
Elizabeth
Wonderful
Family with Teens
01-19-2018
Pros: Everyone was so helpful! We arrived early but they made an effort to get a room for us as quickly as possible. When we checked out, they held our bags until we were ready to go to the airport so we could get in a few more hours of sightseeing. Thanks!
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-19-2018
Pros:
Cons: We asked to housekeeping to provide us with bath soap but our request was not heard. Five out of the ten days we were at the hotel bath soap was not provided. The same happened with the toilet pper and the rug in the last day before we were leaving.
Showing reviews 1 - 5 of 50