Holiday Inn Express Manhattan Midtown West

AAA Inspector Rating
8.7
Very Good
342 Guest Ratings
538 W 48th St
New York, NY 10036- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath3.0
Public Areas2.8
ARATED
AAA Inspector Notes
The property is only a short walk to Midtown's attractions, Broadway, Times Square and the Intrepid Museum. The modern rooms are comfortable if on the small side. There is an attractive outdoor patio. Smoke free premises. 177 units. 11 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between 10th and 11th aves. 538 W 48th St 10036. Station: 50 St.
Parking
street only.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 342 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Luggage rack in room was broken and therefore, could not use it. Also, I was not able to log onto the wi-fi in the room. This could have been something to do with my firewalls but thought I would mention it regardless.
Pros: Staff was exceedingly polite, helpful and engaging.
Cons: Long waits for elevator during peak times.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff were so helpful and accommodating to our large group. Breakfast was amazing. Best ever had for selection at hotel stay.
Cons: Not told ahead of time they would hold a pending charge of $50 for each of my three rooms. Messed up my vacation hotel account and now I have overdraft charges times three!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was well-kept and the complimentary breakfast was excellent.
Cons: The room was very small/crammed. Had two beds but still felt too small.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Relaxing room, with a street view, working air conditioner, multi-media-capable 40" flat wall TV. Front desk staff was nice and helpful, complementary full breakfast buffet in the dinning room, plus 24-hour free coffee/tea/pancake stand in the lobby.
Cons: The only thing I can think of is its location — it's on West 48th St. off 11th Ave. — but that's still not what I didn't like. It's just that it could be a headache if it's raining or snowing because it's a bit of walking from the nearest s
7.0
Anonymous
Good
08-11-2017
Pros: VERY quiet and we were granted early check in; outdoor seating in front.
Cons: Carpet was musty; breakfast was low grade with atrocious powdered eggs.
Showing reviews 1 - 5 of 50