Holiday Inn Express New York City/Times Square

AAA Inspector Rating
343 W 39th St
New York, NY 10018- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.8
Bath3.0
Public Areas2.5
AAA Inspector Notes
This hotel has a great central location. Rooms here are smallish in size but are furnished with all the modern amenities. Smoke free premises. 210 units. 36 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between 8th and 9th aves. 343 W 39th St 10018. Station: 42 St-Port Authority.
Parking
valet only.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Guest Services
valet laundry.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1907 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Always clean and organized. I stay here when I am on business and need a clean room across the tunnel. Parking is usually about $40-50 across the street.
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: You have to be honest to provide me the same information that hotel provide their customers. For example, you provide me offer that hotel have a parking and Landuary but the hotel does not have these services
Cons: Everything was bad
3.0
Anonymous
Poor
08-11-2017
Pros: Breakfast staff were nice. Not too far from Times Square.
Cons: I wrote a letter to Holiday Inn Express. They were kind in letting me know that they would address my concerns, one of which was a safety matter. I'll share here the simple fact that I will not return to this hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Free WiFi and breakfast. Takeaway trays are ready for you to bring breakfast back to room since the breakfast area is small and cannot accommodate a big crowd. The hotel is within walking distance to times square. Shower was hot and heater worked.
Cons: Only 2 elevators for a hotel with 36 floors so it can be a long wait.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, clean, quiet, fast elevator, excellent breakfast.
Cons: Wifi was hit or miss.
Showing reviews 1 - 5 of 50