Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Near to many fine restaurants, this landmark property blends colorful Art Nouveau original details with a modernist boutique style. Rooms are appointed with European beddings and toiletry amenities.
Smoke free premises. 244 units. 9 stories, interior corridors. Accessibility (Call).
Pros: Cafe in the foyer was very good quality (especially the coffee and croissants)
Cons: Extremely noisy air conditioner and so the windows had to be left open which allowed the fire engine noise in (nearby fire station). Room a bit small and bathroom minute.
7.1
Anonymous
Good
young couple
10-20-2017
Ok
Pros: Location , staff
Cons: Rooms are to small , by Aussie standards this is no where near delux
It's a one person room not 2
Photos on the internet did not tell the true picture
7.5
Anonymous
Good
young couple
10-20-2017
Good
Pros:
Cons:
9.6
Jonathan
Exceptional
young couple
10-19-2017
Exceptional
Pros: Clean room a little on small side but adequate for our needs..i would use again
Cons:
8.8
Natalie
Excellent
review category group of friends
10-18-2017
Fabulous
Pros: Loved the location!! Upper West Side was a fabulous place to stay, near the Bloomingdale's outlet and a few blocks from Century 21.
Cons: Our air conditioner was very noisy and we could hear all the sounds of the traffic and sirens at night. So if you need a quiet room, this isn't the place for you. Otherwise, we loved it.
10.0
Mary
Exceptional
young couple
10-18-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
10-18-2017
Great hotel, would stay again...
Pros: Great location, staff was very helpful
Cons: Bed pillows aren’t good if you have any neck issues like me. Other than that it was fine
9.6
Anonymous
Exceptional
young couple
10-18-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-17-2017
Passable
Pros:
Cons:
7.5
Anonymous
Good
solo traveller
10-16-2017
I would stay again because...
Pros: It's an old "historic"ish hotel. If you like that it's fun. Very small but it's NY!
Cons: I didn't like the room air conditioner.
10.0
Anonymous
Exceptional
young couple
10-16-2017
Exceptional
Pros:
Cons:
8.8
Jeffrey
Excellent
young couple
10-15-2017
Our favorite hotel on the...
Pros: Excellent staff. Great morning coffee and pastries in the lobby.
Cons: It takes a long time to get hot water to the 8th floor.
8.8
Richard
Excellent
young couple
10-15-2017
Fabulous
Pros:
Cons:
10.0
Mark
Exceptional
young couple
10-14-2017
Will use Hotel BelleClaire again...
Pros: The room and bed was incredibly comfortable. Great views of the city and the staff were all very friendly and accommodating.
Cons: Slight drainage issue with the shower and the grouting could use a clean. But no major problems.
9.6
Janny
Exceptional
family with young children
10-14-2017
Very nice choice,great location and...
Pros: The location is great!not far away from subway station! CVS pharmacy is right across the street and walk distance to Central Park and American nature and history museum ! Compare to upper east or midtown, this area is very quite!!!green and peaceful, as a residential area, it has many nice breakfast restaurant and fruit marts which is very convenient! I always go to the Serafina restaurant to have a nice brunch during the stay. The reception desk staff are very friendly and helpful! Room is very clean!
Cons: The rooms are smaller than we expected! But it provides almost everything we need. Small but practical. Sound proof of the room is not very good. You can hear your neighbors talking sometimes
8.3
Claire
Very Good
family with young children
10-14-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-14-2017
Loved New York and the...
Pros: Fantastic location
Cons: Air conditioner was really noisy
10.0
Anonymous
Exceptional
mature couple
10-14-2017
Exceptional
Pros:
Cons:
7.5
Vid
Good
solo traveller
10-13-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
10-13-2017
A good place to stay...
Pros: The hotel is in an excellent location. Staff helpful and friendly. Great place for breakfast round the corner.
Cons: cost was a lot more than the last time we stayed
7.1
Martine
Good
young couple
10-12-2017
Good
Pros: Location
Cons: Rooms very small and some with no light since facing a brick wall but fortunately the desk rectified this for us. Most staff very nice and accomodating.
8.3
John
Very Good
young couple
10-12-2017
Very good
Pros:
Cons:
8.3
James
Very Good
solo traveller
10-12-2017
Very good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
10-12-2017
Great location but New York...
Pros: Location is excellent
Comfortable bed
Nice shower
Cons: No refrigerator
No coffee machine
8.8
Penny
Excellent
young couple
10-11-2017
Would definitely stay here in...
Pros: Three blocks to Central Park, 1/2 mile to Lincoln Center, very close to the subway. The location is super convenient to just about anything in Manhattan. Staff was very helpful.
Cons: The rooms are kind of small, but that is probably the norm in New York City!
9.2
Shirley
Wonderful
family with young children
10-11-2017
Great time had love this...
Pros: Great hotel friendly staff lovely lication
Cons: Booked a 2 bedroom suit for 6 adults but it was just 2 bed rooms no sitting area and only 1 bathroom
10.0
Britt
Exceptional
young couple
10-10-2017
Exceptional
Pros: Great room, comfy bed, PERFECT location. Close to central park, only 2 blocks walking. Great coffee in the morning, very kind staff
Cons:
4.2
Anonymous
Disappointing
young couple
10-10-2017
Disappointing
Pros:
Cons: Not what was advertised
7.5
Anonymous
Good
solo traveller
10-10-2017
This is a good option.
Pros: Room was comfortable and decent size by NYC standards. Location is great if you like upper west side. Easy public transportation. Good dining.
Cons: My TV didn't get any channels. They all said no signal.
6.3
Cameron
Pleasant
young couple
10-09-2017
Ok hotel on Upper West...
Pros: No on site restaurant plus very small lobby. Good location but a bit overpriced.
Cons:
8.3
Noreen
Very Good
young couple
10-09-2017
We chose this hotel to...
Pros: Very clean and looked recently remodeled. I loved that there was no carpeting in the rooms. We were upgraded to a king size bed which was a nice surprise
Cons: I found the bed hard but to be fair I usually do when we go away. I need a soft memory foam top to be comfortable.
9.2
Dawn
Wonderful
young couple
10-09-2017
Beautiful boutique hotel located close...
Pros: Lovely boutique hotel, great to have a good coffee bar and the French pastries were a bonus!
Cons: Although the limited space was put to good use, I think it's the smallest hotel room we've stayed in and given that it was a deluxe room, I wasn't expecting it to be so cramped and the view was a wall so the room quite dark. However, the attention to detail was great, they have managed to fit all the necessities in.
7.1
Lisa
Good
solo traveller
10-09-2017
It was okay but I'm...
Pros: Friendly staff and great location.
Cons: Housekeeping seemed to have trouble keeping the right set of towels in the room - different days I had different combinations and only half of the time did I have bath towels, hand towels and wash clothes! Also - I did not like paying for coffee in the morning - it seems a bit cheap to me to not have any options in the room or lobby - and I wish there had been breakfast choices besides French pastries. A healthier option would have been nice. But there is a great market around the corner and a Starbucks down Broadway a block or two, so I ended up ignoring the breakfast/coffee.
5.8
Anonymous
Okay
review category group of friends
10-09-2017
Okay
Pros:
Cons: Room was dark and crowded. The lights were inadequate. No storage.
8.3
Joyce
Very Good
young couple
10-08-2017
Great Upper West Choice
Pros: Location and cleanliness. Loved the boulangerie in the lobby mornings.
Cons: Window ac was noisy and ancient. Controls too basic to create comfortable environment.
10.0
Mary
Exceptional
solo traveller
10-08-2017
Exceptional
Pros: Stayed over 2 years ago
Arranged to meet me there who also stayed
I recommended both my friends
They also were happy
Cons:
10.0
Karen
Exceptional
review category group of friends
10-08-2017
Exceptional
Pros:
Cons:
8.3
Fredrik
Very Good
young couple
10-08-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-08-2017
Good
Pros:
Cons:
5.8
Stephanie
Okay
family with young children
10-07-2017
Did not feel like a...
Pros: Good location, easy access to Line 1 Metro, shops and restaurants. Friendly staff
Cons: Didn't feel like a four star hotel, more like three. Furnishing old and broken. Bathroom design not ergonomically, much space to place things.
8.3
Xavier86
Very Good
family with young children
10-07-2017
Very good
Pros: Clean, decoration, staff, comfortable bed,
Cons: Small bathroom, small area for breakfast
7.9
Anonymous
Good
young couple
10-07-2017
Good
Pros: location & price
Cons: lighting in room & bathroom - shaving a bit of an adventure
10.0
Anonymous
Exceptional
review category group of friends
10-07-2017
Exceptional
Pros: Room with a city view. Very friendly staff. Very clean. Beautiful old building, charming.
Cons:
7.9
Richard
Good
young couple
10-06-2017
Great location, comfortable bed, European...
Pros: Location was excellent and bed was very comfortable .
Cons: Room was small and there was no dresser or side chair. Desk chair only. Lobby was worn but is undergoing a remodel so will probably improve.
7.5
Dominik
Good
young couple
10-06-2017
Good
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
10-06-2017
Ok
Pros: Ice tea
Cons: Small room for 3 people
6.7
Elton
Pleasant
review category group of friends
10-05-2017
Pleasant
Pros: Good location, friendly helpful staff.
Cons: The bathroom was terrible. Very low shower pressure. Only 1 towel rack. Virtually no shelving to store shave cream, tooth brushes etc. 1st night the Hair dryer burned up, Nightly we had to request more towels and wash cloths because the maid never left enough. Toilet was not cleaned our entire stay and the sheets were never changed.
6.3
Anonymous
Pleasant
review category group of friends
10-05-2017
Great location and very adequate...
Pros: Location. Friendliness and helpfulness of staff.
Cons: Room was a bit small. Little room on each side of bed. Tough to use the safe on the floor.
The elevator service was not good. Hopefully with the new entrance renovation more modern elevators could be installed. On check-out day one elevator was not working and the volume of traffic was so high we could get on at 2nd floor level so I used the stair to carry the large suitcases to the lobby
7.5
Anonymous
Good
mature couple
10-05-2017
Good
Pros:
Cons:
5.4
Bianca
Fair
review category group of friends
10-04-2017
Disappointed with service and extra...
Pros: The location is great in the Upper West Side of Manhattan!
Cons: They took more money than they should've and some staff were extremely lazy. When we checked out the man at the front desk was sleeping on one of the lounges where guests would seat.
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