Hyatt Herald Square New York

AAA Inspector Rating
8.7
Excellent
1532 Guest Ratings
30-32 W 31st St
New York, NY 10001- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.2
Public Areas3.5
ARATED
AAA Inspector Notes
Conveniently located near restaurants, bars and entertainment, this up-to-the-minute modern hotel has compact rooms that are well laid out and some very handsomely decorated public areas. Smoke free premises. 122 units. 18 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between 5th Ave and Broadway. 30-32 W 31st St 10001. Station: 28 St.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1532 guests
Showing reviews 1 - 5 of 50
10.0
Daniel
Exceptional
young couple
11-14-2017
Honeymoon stay.
Pros: Great location. Wonderful friendly staff. Highly recommended this hotel for anyone who visits this amazing city.
Cons: Noisy air con. Expensive breakfast, but loads of great places to eat around the area.
5.0
Pritika
Fair
young couple
11-13-2017
Passable
Pros: Great location
Cons: Staff need customer service training ! The room were first given smelt horrifically when we asked to change , we’re made to feel very bad about it- had to chase them to help change the room as they left us hanging for over 25 mins ... this was after a very long and tiring journey into New York . The hotel is located well & has a nice roof top bar, the staff let it down.
7.9
Craig
Good
young couple
11-12-2017
Good
Pros: Great location. Loved the roof top terrace.
Cons:
9.2
Ronen
Wonderful
solo traveller
11-12-2017
Nice hotel at the center...
Pros: Service and location
Cons: The price
10.0
Sandra
Exceptional
review category group of friends
11-11-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 50