Lotte New York Palace

AAA Inspector Rating
8.7
Excellent
1804 Guest Ratings
455 Madison Ave
New York, NY 10022- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.4
Bath4.0
Public Areas5.0
ARATED
AAA Inspector Notes
Popular with dignitaries and a discerning well-heeled traveler, this gem has all the attributes of prized Manhattan luxury: grand architecture, artistic décor, refined service and a prime location. Many rooms have splendid views of St. Patrick's Cathedral. There are clubby lounges, a first-rate fitness facility, a lively tavern and a stunning, wood-paneled restaurant. Smoke free premises. 909 units, some two bedrooms and kitchens. 55 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between 50th and 51st sts. 455 Madison Ave 10022. Station: 5 Av.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves, coffeemakers.
Sports & Recreation
sauna, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 20 blks, Wall Street & theater shuttles.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1804 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff, large comfortable rooms, updated bathrooms, large closet, outdoor lounge area.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very attentive concierge. We arrived very early. They checked us in and called us when our room was ready by noon ahead of standard Checkin time. Also they upgraded our room to a wonderfull room viewing the Cathedral on 29th floor. Amazing....
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: For a hotel in this price range, and the amount of stars, it should have provided bottled water in the rooms. The mini bar did have water, which I purchased (a very large bottle) However the cleaning lady threw it out, and then I had to purchase another.
8.0
Anonymous
Very Good
08-11-2017
Great overall. Perfect for business travelers seeking nice accommodations in a relatively quiet part of the city. Great area to walk around.
Pros: Location was great, was looking for quiet area of Manhattan and got it. Gorgeous hotel interior
Cons: Mattress seemed a bit old. There was some material hanging off of it. Bathroom tub had a couple of hairs in it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Pleaseant, relaxing atmosphere. The rooms are large and we had a great view.
Cons: Drinks were expensive, our room was a bit "dusty"
Showing reviews 1 - 5 of 50