Lotte New York Palace

AAA Inspector Rating
8.7
Excellent
1355 Guest Ratings
455 Madison Ave
New York, NY 10022- Map It
Photos
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AAA Inspector Notes
Popular with dignitaries and a discerning well-heeled traveler, this gem has all the attributes of prized Manhattan luxury: grand architecture, artistic décor, refined service and a prime location. Many rooms have splendid views of St. Patrick's Cathedral. There are clubby lounges, a first-rate fitness facility, a lively tavern and a stunning, wood-paneled restaurant. Smoke free premises. 909 units, some two bedrooms and kitchens. 55 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Between 50th and 51st sts. 455 Madison Ave 10022. Station: 5 Av.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves, coffeemakers.
Sports & Recreation
sauna, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 20 blks, Wall Street & theater shuttles.
Terms
N, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1355 guests
Showing reviews 1 - 5 of 50
9.6
Angela
Exceptional
family with older children
09-26-2016
Pros: Great location , excellent service , and stunning view in the room
Cons: Very large hotel. French style Cafe bar only open for breakfast until early afternoon , so nowhere to grab a coffee or snack to go within the hotel.
10.0
Masha
Exceptional
family with young children
09-20-2016
Pros: Location, comfort, especially bed
Cons: Nothing
8.3
Alhanof
Very Good
young couple
09-20-2016
Pros: every thing
Cons: paid wai fai
9.2
Gerry
Wonderful
mature couple
09-16-2016
Pros:
Cons: No robes. Ice only available from room service.
9.6
Xan69
Exceptional
family with young children
09-13-2016
Pros: Can't thank everyone particularly those who work unseen but those I did have contact with made my family and I feel very welcome, they couldn't do enough for us and dealt with queries swiftly. We celebrated our 25th Wedding Anniversary and the room allocated to us was amazing with splendid views. What more could we have wished for. Extra special thanks to Concierge for printing our boarding passes. We forgot to empty a cupboard of our various gift bags of Ghiradelli chocolate and Security had no bother locating this for us despite us already having checked in for our homeward flight. The chocolate arrived in a well packaged box couple of days later to our delight. True service and many thanks for making the last leg of our once in a lifetime holiday come to a sweet ending.
Cons: Missed seeing a certain famous male tennis player checking out!!! Too busy talking to Concierge at the time.
Showing reviews 1 - 5 of 50