nyma, the new york manhattan hotel

AAA Inspector Rating

8.7

Good

3441 Guest Ratings

6 W 32nd St

New York, NY 10001- Map It

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AAA Inspector Rating Details (scale 1-5)

3.0

Overall

Room3.0

Bath2.8

Public Areas2.8

AAA Inspector Notes

This property's Koreatown location in Midtown is close to Macy's, Penn Station and Madison Square Garden. The comfortable rooftop bar offers stunning panoramic views. 171 units. 17 stories, interior corridors. Accessibility (Call).

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Between Broadway and 5th Ave. 6 W 32nd St 10001. Station: 34 St-Herald Sq.

Parking

no self-parking.

Dining & Entertainment

full bar.

Business Services

Available on premises

Room Amenities

coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators, microwaves, high-speed Internet.

Sports & Recreation

exercise room.

Guest Services

valet laundry.

Terms

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 3441 guests

Showing reviews 1 - 5 of 50

3.8

Anonymous

Poor

08-21-2017

Poor

Pros:

Cons: Too expensive. Breakfast is "included" but quality is really bad. I didn't eat anything. Plastic cups and carton plates. Over priced for quality. 2 elevators but extremely slow so don't ask for a room on a high floor. will not stay there again, could have found a better hotel for the same price. Location is only positive aspect if you're looking to visit uptown (close to empire state building).

10.0

Anonymous

Exceptional

08-20-2017

Very pleasant

Pros: Everything!!!

Cons: There is nothing I didn't like

10.0

Anonymous

Exceptional

08-16-2017

Excellent as always

Pros: Comfortable beds. Plenty of drawer space. In room safe. Friendly staff.

Cons: Nothing

7.5

Anonymous

Good

08-16-2017

Good

Pros: Roof-top Bar

Cons:

9.2

Anonymous

Wonderful

08-15-2017

Other than the need for...

Pros: Location, ok for the value

Cons: Is hard to see signs; specially at night

5.4

Anonymous

Fair

08-15-2017

good for train station proximity

Pros: location close to Penn Station, only reason why, because street kind of stinks pretty bad as you get out.

Cons: slow and busy lifts, smell in the room (humidity, ex-smoker)

7.1

Anonymous

Good

08-14-2017

We were in New York...

Pros: Location

Cons: The breakfast was poor; the room was small for four persons; lack of view from our allocated room; the noisy door; the dirty drapes and carpet; the room also spelt musty perhaps because of the dirty drapes and carpet.

7.5

Anonymous

Good

08-12-2017

It was a good decision...

Pros: Pillows were very comfortable

Cons: Only one left was operating where facility of two was available

9.6

Anonymous

Exceptional

08-12-2017

Gem of a hotel conveniently...

Pros: Tea/coffee/hot chocolate free all day. Perfect location for all sight seeing. Lovely restaurants in vicinity. Good sized rooms. Safe in room. Iron and ironing board provided. One of our rooms had a view of the Empire State Building. Very efficient maid service.

Cons: Rooftop bar man's attitude.

7.1

Anonymous

Good

08-10-2017

Mirela was so nice ,...

Pros: Location is

Cons: No comments

8.8

Anonymous

Excellent

08-10-2017

Affordable hotel in the middle...

Pros: Close to major atractions like the Empire State Building.

Cons:

4.6

Anonymous

Disappointing

08-07-2017

Disappointing

Pros: Very good location to subway

Cons: Terrible unfriendly woman staff. She was a queen and guest was her servant.

5.4

Anonymous

Fair

08-07-2017

Value

Pros: Breakfast and Coffee

Cons: Slow elevators....no refrigerator in room....

8.3

Anonymous

Very Good

08-06-2017

Very good

Pros: Excellent location for all tourist attractions.

Cons: Wifi reception

9.2

Anonymous

Wonderful

08-05-2017

The location met our expectations,a...

Pros: Room was clean,bed and pillows are very comfortable.smoking room will make us book again in this hotel.

Cons: Nothing

6.3

Anonymous

Pleasant

08-05-2017

Good for a short stay.But...

Pros: Location is excellent. Check in and checkout facilities were good. Breakfast was okayish.

Cons: Its an old building with interiors not up to modern standards. Room was way too expensive and the room was noisy. Do not stay in the same floor as the breakfast area.

8.3

Anonymous

Very Good

08-05-2017

Very comfortable, and clean, and...

Pros: The hotel was clean, and comfortable, loved the bed!! The rooftop bar was a hit for us, after a long day of running around the city! The view isn't what I expected, but it's nice nonetheless. The subway is 1 block away, but we mostly walked to our destinations, as we were located in the center of most things we wanted to see. The coffee shop next door is FANTASTIC!!!

Cons: The man at the desk when we checked in was hard to understand, and was not pleasant. He was rude, and short with me. The next morning, we called the front desk to see if it was possible to stay another night, the woman said (in a nasty tone) I guess it's possible, but we are really busy down here, you'll have to call us back, and hung up on me. There was one woman at the front desk who was marvelous though! Not a lot of variety with the breakfast, bagels, toast, cereal, yogurt, and fruit, and the coffee is terrible, but it's free.

10.0

Anonymous

Exceptional

08-05-2017

super fantastic

Pros: professional front desk employees kind hospitalization

Cons: never

9.2

Anonymous

Wonderful

08-03-2017

Superb

Pros:

Cons: Elevators are a little slow but everything else was great.

6.7

Anonymous

Pleasant

08-03-2017

Pleasant

Pros:

Cons: Breakfast was not good.

4.2

Anonymous

Disappointing

08-03-2017

Disappointing

Pros: the location was good and that was just about it.

Cons: the rooms were small and smelly.

10.0

Anonymous

Exceptional

08-03-2017

I come back soon!

Pros: I like everything was good!

Cons:

7.5

Anonymous

Good

08-03-2017

Korea town

Pros: We liked the room and the location. Close to Times Square. Located in busy Korea town.

Cons: The rooftop bar is closed to families with children. Why?? Our kids would have loves to drink alkoholfree drinks in the aftennoon... the elevator was very slow...

7.9

Anonymous

Good

08-03-2017

Good

Pros:

Cons: The breakfast was so plain. No variety at all

7.9

Anonymous

Good

08-03-2017

Nice hotel, good location, rooftop...

Pros: I liked how close it was to times swuare, Empire State, restaurants, bus/subway. Staff was friendly.

Cons: Can't think of anything

10.0

Anonymous

Exceptional

08-03-2017

Exceptional

Pros: The bed was very comfortable I slept soundly.

Cons: The internet was very slow

5.4

Anonymous

Fair

08-02-2017

Good location but tight.

Pros: I liked the location.

Cons: The room was very tight and the carpets need to be cleaned or better replaced.

7.1

Anonymous

Good

08-02-2017

Clean and comfortable,excellent rooftop garden!

Pros: It was clean and comfortable. The roof top garden was a plus and extremely good view.

Cons: The lift was hot and slow only 2 for the whole hotel, 17 floors. The hotel was clean but the lighting in the rooms dull . The bedrooms could do with up lift.

4.6

Anonymous

Disappointing

08-01-2017

Unsatisfactory.

Pros: I would of said the bed, if they would have offer a cheap fake downcomforter from Ikea. But that and a working flat tv.

Cons: When I booked it didn't indicate check was at 3pm. I booked at11:00, got there by public transportation at that time, to find outthere where rooms but no housekeeping until 10:30am. At that point I hadno other choice but to wake a frien in The Bronx to please pick me up,as they had to pick me up by public transportation as well. I cancelledthe moment I walked out of Nyma. I called both Booking.com & wasunable to cancel at that moment at Nyma because there where noManagement on that evening, to had spoken in the morning with aCondescending Manager that spoke over me and would not here my concerns.Booking.com called Nyma twice and was given a stern no, with no concernsof my mishap. I had no choice but to stay the following day or just losemy hard earned money. The stay was atrocious! Desruption from that night until the morning a loud banging and people right outside the door, horrible stay. Booking.com you should never advise any of your customers of this hotel. Not only would they grant my cancellation refund but would not honor another day? Hotel of HELL. Shame on you Nyma. I unsatisfied customer, Annette Ayala, New York, City

9.2

Anonymous

Wonderful

08-01-2017

Overall it was a very...

Pros: Closeness to penn station

Cons: The room was clean but it was a bit out dated

7.1

Anonymous

Good

08-01-2017

Good

Pros: Location was excellent.

Cons: Problem with our room on arrival. Spent the first night in a minuscule room. Breakfast. Insonorisation of rooms (outside noise). Not allowed to have a drink on the (beautiful) rooftop terrace because we had our 8-year-old with us?!? Ridiculous.

10.0

Anonymous

Exceptional

08-01-2017

Happy holiday

Pros: Heart of everything happening

Cons: No comments

4.2

Anonymous

Disappointing

07-31-2017

Disappointing

Pros:

Cons: Front desk informed as no booking available after informing confirmation number for the Service I booked through booking.com Room Keyes were not fixed by front desk at night after informing couple of times.

7.1

Anonymous

Good

07-31-2017

Good

Pros: Rooms were small but clean and conforatable The staff was very nice other than the woman at the front desk upon check in. I think parking in the garage a few doors down should have been discounted more. Would go back. The accommodations overall were nice. And the location was good

Cons: Parking

8.8

Anonymous

Excellent

07-31-2017

Would stay again because of...

Pros: The location was excellent and the staff very friendly. Nice to have breakfast included.

Cons: The elevators are somewhat slow and small. The room smells like mildew. Never found the ice machine.

7.9

Anonymous

Good

07-30-2017

Good

Pros: Location

Cons: The room smelled :(

5.8

Anonymous

Okay

07-29-2017

Would probably look for different...

Pros: Liked location. Convenient for our stay.

Cons: Lumpy bed, vent in bathroom didn't work, no minifrig in room,

7.5

Anonymous

Good

07-29-2017

A nice stay on a...

Pros: The location was fantastic - we could walk to almost everything.

Cons: 1. So the breakfast was not that great - the room was way to small andd the breakfast staff was grumpy and seemed annoyed with the guests. 2. You could here way to much noise from the corridors. 3. The aicondition was really loud.

3.3

Anonymous

Poor

07-29-2017

Please ask the neighbours to...

Pros: Staff is friendly.

Cons: It does smell dirty at the hotel. Not insonorized. I changed from two bed room to one bed room, they told me that someone will bring a mobile bed but nothing. We slept all in one bed (2 adults and 2 kids)

7.5

Anonymous

Good

07-29-2017

3 night stay

Pros: I liked the location of the hotel

Cons: The elevator was super slow and I hated that the rooftop was only open at a certain time

3.8

Anonymous

Poor

07-29-2017

Fair for just one nigth...

Pros: Was in the middle of Korea town, so there were plenty of good though expensive korean cuisine food shops. Bell boys were attentive and courteous!

Cons: The traffic to the hotel is overwhelming. The sorroundings and facade are unkempt, not as clean as expected for a Hotel. The room was not as tidy as expected but clean otherwise, the rug was run down and the mobiliary old and cheap. Air conditioner was probably dirty as I developed some sore throat and respiratory sensations and I have no respiratory ailments. Breakfast was a continental type, which is conventional to all hotels that do not advertise their facilities as providing breakfast. The breakfast area is too small so it gets crowded and uncomfortable easily. No restaurants in the facility, no shops of any kind. No refrigerator in the room, no water bottles available, no drinks! ,no sodas or canned refreshments in the room.

2.5

Anonymous

Poor

07-28-2017

Worst hotel experience I've ever...

Pros: Really nothing was good about this place except the price. Which after arriving and staying, I would've paid more for a better experience.

Cons: When you take a shower and proceed to dry off with your towel, to get SCRATCHED by a USED TOOTH FLOSSING UTENSIL THAT WAS STUCK IN THE TOWEL. First of all, the rooms did not come with these and if they did, I may have been a little more understanding. This was a DIRTY USED towel with someone else's dental floss attached. My boyfriend then took a shower and used a towel with brown spots all over it. Was looking for a full refund and got absolutely nothing in return. The manager wouldn't even come from the back room to apologize. The room also smelled like mold. Will NEVER stay here again. You get what you pay for.

7.9

Anonymous

Good

07-28-2017

Location was excellent, the place...

Pros:

Cons: Parking staff were bad. We asked if we can find our car so that we can leave our luggage in the car after checking out from hotel since we paid for 24 hours parking. He told us to wait for about 20 minutes in the heat and told us that we could not do.

6.3

Anonymous

Pleasant

07-27-2017

Pleasant

Pros: room wasn't what i expected, np microwave or refrigerator

Cons: microwave and refrigerator

6.7

Anonymous

Pleasant

07-27-2017

Pleasant

Pros: The bed was very comfortable.

Cons: Our tub was clogged with tissue. There's not a microwave within your room or the facility for use. The breakfast should be listed as continental and it clearly was not. There's also no refrigerators in rooms to store your drinks.

8.3

Anonymous

Very Good

07-27-2017

I enjoyed ny stay at...

Pros: The location is great. Parking was still too high, considering there was a discount provided. I expected 15-20 dollars instead of 30.

Cons: No dislikes, wished for cheaper parking to allow for more traveling to and from the property without having to pay so much each time I wanted to drive around the city.

10.0

Anonymous

Exceptional

07-27-2017

Fantastic New York hotel

Pros: Fantastic location, lovely friendly staff, great room with comfy bed. Good breakfast. Would highly recommend

Cons: Roof top bar didn't own till 3 think at weekends should open earlier

8.8

Anonymous

Excellent

07-27-2017

Fabulous

Pros: Location and staff

Cons:

9.2

Anonymous

Wonderful

07-27-2017

It was close to subways...

Pros: Staff were friendly and helpful. Although only a continental breakfast was supplied, there was a good range of things to choose from and it was constantly restocked. The room was always clean.

Cons: The lifts were extremely slow. I didn't like the disposable plates and cutlery in the breakfast room and rooms. I hope they were recycled.

7.1

Anonymous

Good

07-26-2017

Good

Pros: Location was good

Cons: Breakfast was toast and bagels. They actually dont have parking..they send you too a parking garage. I didnt think rooms looked like anything in the pictures.

Showing reviews 1 - 5 of 50