This property's Koreatown location in Midtown is close to Macy's, Penn Station and Madison Square Garden. The comfortable rooftop bar offers stunning panoramic views.
171 units. 17 stories, interior corridors. Accessibility (Call).
Cons: Terrible experience.
Desk clerk was rude.
Hotel was not clean.
No air conditioning in hall ways.
10.0
Cindy
Exceptional
young couple
06-18-2017
Pros: Location was great, room was clean & was cleaned everyday!
Cons:
9.6
Jordywong
Exceptional
solo traveller
06-18-2017
Pros: The staff are helpful and responsive. The room is good and amenities are convenient. The loft in the lobby is a good place to take a rest with free coffee and hot chocolate. Luggage can be looked after before check-in and after check-out, which is a great convenience for individual travellers.
Cons: There is still some space for improvement in the elevator and the breakfast.
7.9
Graeme
Good
solo traveller
06-17-2017
Pros: Great location, step straight out the front door and you're into the action...
Staff friendly and a great rate.
Cons: Room was on the small side, but I guess you only get what you pay for...
5.0
Morgan
Fair
solo traveller
06-17-2017
Pros: The staff were relatively nice and helpful.
Cons: The lobby smelled like a diaper upon first entering, but perhaps this was off gas from the Koreatown stank outside?? The room itself was a shoebox, the decor was dated and drab, and it smelled like food when I first walked in. To top it off, I found a fresh blood smear on my sheets (and it was still sticky). The kicker - one of the elevators wasn't working and the other was always so full it was impossible to use (one man told me he had to wait for an up elevator, ride it to the top and then all the Wy back down, hitting every floor in order to make it to the lobby), so I ended up taking 7 flights of stairs every time I left the building.
7.9
Adrian
Good
solo traveller
06-17-2017
Pros: The location was great.. the bed in the room was very clean and comfy
Cons: Breakfast could have been better
7.5
Anonymous
Good
family with young children
06-17-2017
Pros: Front desk personnel were very helpful, respectful, and very hospitable.
Cons: The 17th floor lounge area is not as pictured on the website. It's actually quite dated and not as attractive/inviting as the photos depict online. Also, me and my significant brought my 18 year old there for graduation. We went to the 17th floor thinking we could have a drink while she has a soda, but she wasn't even allowed to sit up there. One of the reasons I booked this hotel, was because of this feature. I thought with the views that it'd be a nice quiet beautiful place for us all to talk etc. Disappointed to find out after arrival, that she's not even allowed up there.
5.4
Douglas
Fair
solo traveller
06-16-2017
Pros: For the cost. This was fine. The location is good for shopping and restaurants. Also, within walking distance to Penn Station (Amtrak) which was nice.
Cons:
7.5
Colin
Good
review category group of friends
06-16-2017
Pros: Clean comfortable city centre hotel in good location. Free breakfast okay. Generally a good stay.
Cons: to few lifts.
9.2
Subashkumar
Wonderful
solo traveller
06-16-2017
Pros: ya everything was comfortable
Cons:
9.6
Carolinap
Exceptional
solo traveller
06-15-2017
Pros: The location is excellent and safe.
Cons: I couldn t open the windows.
5.8
Ingmar
Okay
family with young children
06-14-2017
Pros: Bad breakfast. Very bad coffee
Cons: Breakfast and as all hotes in NY it is overpriced
10.0
Pamela
Exceptional
solo traveller
06-14-2017
Pros: I like that the staff was nice and helpful.
Cons: Everything was great
9.6
Milagros
Exceptional
family with young children
06-14-2017
Pros: Everything is very good
Cons: Add one hour more and the breakfast
8.3
Anonymous
Very Good
review category group of friends
06-14-2017
Pros: The view of the empire state building from the roof is amazing!
Cons:
6.7
1st
Pleasant
young couple
06-13-2017
Pros: The location of the hotel was perfect.
Cons: The breakfast was just the same every morning!! The only "fresh things" were apples and bananas. The stuff in the breakfast room wasn't friendly and all have to use only plastic ( throwaway ) bins!! What a waste!
The breakfast room was also a bit crowded, not tables enough for all! And the toaster smelled a lot....!
7.1
Anonymous
Good
family with young children
06-13-2017
Pros: Staff was friendly, bellman was most helpful when asked about local parking and assisting with check-in and check-out. Maintenance and desk were prompt when asked for help with room. Breakfast good, but limited and cramped-small tables.
Cons: Mini Fridge in the room would have been nice. Elevator availability was annoying. Sink was outside of the restroom- a little inconvenient.
7.5
Brynn
Good
review category group of friends
06-12-2017
Pros: Room was comfortable for two people.
Cons: The bathroom tub had a very slow drain and the fan did not work, minor issues really.
7.9
Uwe
Good
review category group of friends
06-12-2017
Pros: After asking for it at check-in, we got a quiet room;
Continental breakfast with the normal american standard;
Very good location, close to Penn Station;
Rooms are bigger than normal for Manhattan;
Cons:
8.8
Anonymous
Excellent
young couple
06-12-2017
Pros: Great location, lovely roof top bar, breakfast included, free WIFI throughout
Cons:
10.0
Joseph
Exceptional
solo traveller
06-11-2017
Pros: Staff exceptionally polite,accmodating, and friendly, Always helpful and trying to satisfy you. Had problems with room telephone. Responded immediately and repaired. Free breakfast excellent.
Cons: Nothing
2.9
Anonymous
Poor
solo traveller
06-11-2017
Pros:
Cons: The room smelled awful. The carpet was very worn and the bathroom needs major overall- rust everywhere.
5.8
Sarah
Okay
young couple
06-10-2017
Pros: Location good but hotel basic for price.
Cons: No variety at breakfast. Very basic. Only bagel cereal and fruit available.
5.4
Michael
Fair
young couple
06-08-2017
Pros: large bed walking distance to times square
Cons: breakfast staff except for Friday morning not good the staff member on Friday was helpful
5.4
Cristina
Fair
young couple
06-07-2017
Pros: Low price in good location
Cons: Needs better management on many levels
8.3
Nicole
Very Good
young couple
06-06-2017
Pros: Comfy bed, great location.
Cons: Breakfast was sad, toast or hard boiled eggs. The elevator was extremely slow.
7.1
Graham
Good
young couple
06-05-2017
Pros: Location.
The roof top bar.
Cons: Staff interaction at check in, check out and in the roof top bar was perfunctory and efficient, but no engagement. The cleaners however were great.
The breakfast was just awful, possibly the worst I have encountered on any of my travels - sliced bread and bagels (plus yogurt and bananas) is possibly over stretching the term "continental breakfast". The breakfast area was too small for the numbers being catered for. We walked in and walked out again, without helping ourselves to anything.
4.2
Anna
Disappointing
solo traveller
06-04-2017
Pros: The location was good, midtown, easy walk to most sights, albeit a stinky and noisy street outside right in the midst of Korea town.
Cons: This is probably on the worst hotels i stayed at.
First, the room was small, dark and the door lock wouldn't even close properly making it feel unsafe. The lifts were painfully slow. Breakfast was the kind you better not have at all. Overall old, dark and dated. Wayyy too overpriced for what it is. I would give this hotel a 2-star rating as the facilities were not great at all. At the check out i was hit with the large bill with taxes. Really didn't understand other guests rating of 8.0 on the booking.com. Next time in NY, will definitely not stay at this hotel. Having said this, NY hotels i stayed at were of poor quality, expensive and if you want to stay at a good one, you need to prepare to fork out a LOT of money just to stay at a decent hotel. Personally i enjoyed NY however I didn't like coming back to this hotel. It maybe would have been OK fpr one night but to stay for 4 nights, it was a stretch and I couldn't wait to leave! Maybe the management needs to think to renovate and improve the facilities to make this place better!
6.7
Anonymous
Pleasant
young couple
06-04-2017
Pros: Bed was very comfortable.
Cons: Top floor club, small, expensive, tables were dirty and the menu too small.
9.2
Keith
Wonderful
solo traveller
06-03-2017
Pros: As soon as I enter over on the first thing I do is drop my bag and fall on the bed. When I felt that memory foam bed I could not believe that you guys had them in your rooms that was so great. Also loved the clean soap dispenser on the wall thing like the lighting like the television setting I liked the view I enjoyed everything and will be back this month thank you Keith Castellano.
Cons: Though everything was perfect, and I don't care much but I do want to bring to your attention that I stayed in room 3:07 and there was a long long hair left on one of the towels no problem mistakes happen just wanted to let you know other than that I really have nothing bad to say everything else was wonderful and letting me check out at 1 p.m. was amazing thank you thank you
7.5
Guy
Good
young couple
06-02-2017
Pros: Location
Cons: Kettle in the room.
A little more choice for breakfast.
7.9
Per
Good
review category group of friends
06-02-2017
Pros: All in all a very price worthy hotel. Nice and friendly staff, rooms absolutely ok. Breakfast included was a bonus. The elevators however seemed to live their life with little customer concerns. All four were really satisfied bottomline.
Cons: see above reg elevators
6.7
Ashlee
Pleasant
young couple
05-31-2017
Pros: Bed was amazing and front desk changed my room when I did not like my view of the original room.
Cons: Rooms were a bit dated, needed some upgrades. Showers rod was broken and bathroom mirror was cracked.
9.2
Livingston
Wonderful
family with young children
05-30-2017
Pros: It is conveniently located. The breakfast was good
Cons: Had to wait too long for a Bell Boy
7.9
Rochelle
Good
family with young children
05-30-2017
Pros: The NYMA staff were very attentive accommodating and friendly. Grate bargain for my buck.
I will definitely be a repeat customer
Cons: Well on my second night we had a very noisy slamming door guests but as soon as I reported to front desk they acted fast However we could not figure out who the guest was.
9.2
Emily
Wonderful
review category group of friends
05-30-2017
Pros: The beds were so comfy!
Cons:
9.2
Deborah
Wonderful
young couple
05-30-2017
Pros: Staff and complimentary breakfast
Cons:
7.9
Danil
Good
young couple
05-29-2017
Pros: The rooftop deck is great
Cons:
4.2
Neli4kaa1
Disappointing
review category group of friends
05-29-2017
Pros:
Cons: Poor breakfast, rooms are horrible, lift need to wait for ages, I feel sorry for myself that I paid such a huge amount of money which I think I've been overpriced as the price
Didn't match around 300-400 only tax... I'm very disappointed, only location is okay, but I won't return, this hotel feels tired and need refurb urgently..
10.0
Traveljoydublin
Exceptional
review category group of friends
05-28-2017
Pros: Fabulous find in NYC ..will definitely stay here again & recommend it to friends ..clean , comfortable , great location & value for money ..breakfast included in my stay which definitely helped stretch the $$'s !! A winner !! Thanks to all the lovely helpful & cherry staff ...also there is a rooftop bar to enjoy & it is
Cons: There is a little wait for the elevator at times .
7.9
Murtaza
Good
young couple
05-28-2017
Pros: Location
Cons:
7.1
Michelle
Good
family with young children
05-27-2017
Pros: The location and it was a good value for the money. The elevator shook and that made everyone nervous
Cons: The bed was very uncomfortable
4.2
Robin
Disappointing
family with young children
05-26-2017
Pros:
Cons: Rooms were very old and shabby
7.9
Katie
Good
solo traveller
05-26-2017
Pros: Nice having a rooftop bar
Cons:
9.2
Carolyn
Wonderful
young couple
05-26-2017
Pros: Very conveniently located in the centre of Manhattan, close to underground, path (train to New Jersey), busses and easy walk to Times Square, Empire State Building, Broadway Shows etc.
Cons: The Breakfast room too small for the number of guests and poorly organised with tables etc. Found if you get there early to beat the rush was better.
2.9
Regina
Poor
family with young children
05-26-2017
Pros: The room with 2 double beds was a good size compared to other NYC hotels where I have stayed.
The 11 floor was quiet with no audible street noise. If that is all you are looking for in a hotel you will be satisfied.
Cons: We had to maneuver around large bags of trash on street going to and from hotel morning and night. The neighborhood was crowded with restaurant lines by night and delivery trucks by day.
Hotel pictured on Booking.com website looked colorful, fresh and lively, but both lobby and rooms were actually drab, worn and stained. I did not experience the small boutique hotel that I was expecting. The Nyma was just a place to sleep, not a retreat to enjoy during a busy trade show.
I will not return to this hotel and I now understand why It was rated 4 stars. Your standards are very low.
4.2
Rakesh
Disappointing
solo traveller
05-25-2017
Pros: Location
Cons: Room had a bad smell. The carpet clearly needed changing, it was extremely old and discolored. The internet did not work most of the time.
9.2
Alison
Wonderful
young couple
05-25-2017
Pros: The photos made the breakfast seating area larger than it actually was, the smaller room needs to be laid out better.
Cons: There was recycling bins in the breakfast area however not all staff in attendance used these the same. Very confusing.
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