Refinery Hotel New York

AAA Inspector Rating
8.7
Excellent
1140 Guest Ratings
63 W 38th St
New York, NY 10018- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.6
Bath4.0
Public Areas4.0
ARATED
AAA Inspector Notes
Inspector Pick (Social Scene): A spectacular rooftop bar affords a chance to be in the middle of the action and above it all. Stylishly contemporary it is a destination in itself.
The décor here is distinct and sophisticated with comfortable custom furnishings that reference the building's history in the garment district. Rooms have good space, style and high ceilings. The gorgeous all-season rooftop lounge, which has a lively crowd of locals as well as hotel guests, offers spectacular views of the Empire State Building. There is a separate elevator and doorman in the lobby offering access to the rooftop. Guests can also enjoy a lively upscale bar, wine at check-in, pop-up shops at the adjacent in-house retail, and a happening retro-cool restaurant in the lobby level, where food and drink are definitely a big part of the scene. Live entertainment is available Monday through Saturday in the bar. Smoke free premises. 197 units. 13 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Vintage Hotel
Location
Between 5th and 6th (Ave of the Americas) aves. 63 W 38th St 10018. Station: 42 St-Bryant Pk.
Parking
valet only.
Dining & Entertainment
restaurant, also, Parker & Quinn, see separate listing, full bar, entertainment.
Room Amenities
high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves, coffeemakers.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 1140 guests
Showing reviews 1 - 5 of 50
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location is good - close to Midtown. Food in the restaurant was good. Liked the fitness room and equipment. Paintings looked nice. Nothing great. Overall, a 3-star hotel experience.
Cons: The room was very cramped - 2 beds in a room meant for 1 bed. (2nd bed cost $80 extra.) The bathroom door had no lock! Also, the bathroom door was of glass so that anyone in the room can see who is sitting in the toilet. Take it as a 3-Star hotel.
10.0
Anonymous
Exceptional
08-11-2017
Great location close to Times Square and subway / Penn Station but also a quiet retreat in the big city. I enjoyed the retro feel and design, very pleasant and helpful staff
Pros: Stylish boutique offers warm, personalized service
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Location was good
Cons: Everything else was below expectations, couldvevstayed at The Ritz for same price, much better hotel
6.0
Anonymous
Pleasant
08-11-2017
Pros: The Refinery is not a five star hotel. Four and a half stars...maybe. More likely a four star hotel.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
Showing reviews 1 - 5 of 50