Renaissance New York Midtown Hotel

AAA Inspector Rating
8.7
Exceptional
4 Guest Ratings
218 W 35th St
New York, NY 10001- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
The flagship for the brand, this impressive glass tower has style and groundbreaking technology to spare. While a “living” digital concept and virtual concierge excite, rooms offer a sublime luxury. Interactive environments and artistic touches abound, making the hotel lively and entertaining for the guest. Some highlights are the massive LED clock on top of the hotel providing fast moving images to the New York skyline that continually change; a mezzanine-level garden restaurant and bar with a retractable glass roof, which affords a spacious perch overlooking Madison Square Garden (and is a great spot to meet friends or colleagues before or after a game or concert); and a large Planet Fitness that can be accessed from inside the hotel and provides a very broad choice of exercise equipment. Smoke free premises. 348 units. 8-37 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Jct 35th St and 7th Ave; in Fashion District. 218 W 35th St 10001. Station: 34 St-Penn Station.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 4 guests
Showing reviews 1 - 5 of 50
7.5
Sue
Good
mature couple
09-23-2016
Pros: Very comfortable room. Staff were excellent.
Cons: More coffee in the room. Air Conditioning was very noisy.
9.2
Td
Wonderful
young couple
09-20-2016
Pros: The staff was amazing and friendly. Such a beautiful facility.
Cons:
9.6
Chris
Exceptional
mature couple
09-19-2016
Pros: Wonderful pillows!
Cons:
4.2
Stephen
Disappointing
young couple
09-16-2016
Pros: The bed was comfortable, clean and washroom was modern but bad water pipe. Each time we showered it made this loud sound until its turned off.
Cons: We got married on sept 2. From all hotels we had decided to stay at this hotel. When we booked this hotel we stated it was our honeymoon and they didn't make our stay any special. Very disappointed... We have stayed at other hotels for special occasions like our wedding night they wrote us a very sweet note, gave us champagne, and upgraded our room.. must say they went above and beyond. Overall I don't think we will ever stay at this hotel again.
9.2
Norris
Wonderful
solo traveller
09-16-2016
Pros:
Cons: I arrived at midnight to find out Booking.com screwed up my reservations as my reservation somehow is booked on different dates in the hotel system. I showed email confirmation from booking.com that I was checking in on the correct date, and the booking.com agent told me he would need to rebook me to a different hotel because Renaissance overbook. I was trying very hard not to get very angry at this point. Seriously, booking.com, you screwed up my stay, and you want to hassle me to move to a different hotel???? The agent didnt even apologize, and blame the renaissance hotel for screwing up and overbooking, which didn't even make sense since they booked me in on the wrong dates to begin with!! I was very lucky the hotel manager on duty, Cecil, went out of his way to fix my reservation, so I could eventually check into my room, after 30 min, and rest after my long flight. My review score is totally about the hotel itself, which is great. Staff was great, room was modern and clean. I am not sure if I will book anything through booking.com again after this.
Showing reviews 1 - 5 of 50