Sheraton New York Times Square Hotel

AAA Inspector Rating
811 7th Ave
New York, NY 10019- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
A mega-hotel in the heart of Midtown, the property offers moderate-size rooms with sophisticated contemporary décor. Broadway and Times Square are just a short walk down the street. Smoke free premises. 1780 units. 50 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At 52nd St. 811 7th Ave 10019. Station: 7 Av.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
cancellation fee imposed, resort fee, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1251 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Solo
07-26-2016
The location is in heart of Times Square. i had a very comfortable stay.
Pros: Great location. Very nice room. Restaurant in the hotel.
Cons: Check in was slow. Elevators were not working properly and was at times frustrating having to wait.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
08-19-2016
Pros: Beautiful hotel, location and view are amazing
Cons:
1.0
Verified Hotel Guest
Very Poor
Group Traveler
08-16-2016
Pros: the location
Cons: horrible customer service. got large amounts of bed bug bites. the beds were horrible and the rooms were small.
8.0
Frank
Very Good
Family with Young Children
08-13-2016
Pros: Great location
Cons:
10.0
Maria
Exceptional
Traveling as Couple
08-10-2016
Pros:
Cons: I hated the elevator system. You have to press your floor number on the outside of the elevator. No buttons on the inside of the elevator car.
Showing reviews 1 - 5 of 50