Sheraton Tribeca New York Hotel

AAA Inspector Rating
370 Canal St
New York, NY 10013- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
X
AAA Inspector Notes
This modern property is in a busy urban stretch of a bustling neighborhood near to SoHo, Little Italy and Chinatown. Rooms are comfortable, if slightly compact. Smoke free premises. 369 units. 22 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Just e of W Broadway. 370 Canal St 10013. Station: Canal St.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1892 guests
Showing reviews 1 - 5 of 50
8.8
Kim
Excellent
young couple
09-29-2016
Pros: The room was clean, comfortable and well maintained and the staff were welcoming and always happy to help. Resonably priced and with a location that made all parts of New York accessible.
Cons: The windows did not block out the noisy streets below and we experienced a few broken nights because of it. Also, the air conditioning vent was quite loud.
4.2
Murray
Disappointing
young couple
09-28-2016
Pros: Proximity to a choice of metro stations and restaurants in Soho. Great view of CBD from the Club Lounge on 21st floor. Check-in staff (Sal and Rhonda) were very welcoming.
Cons: Quality of Club Lounge breakfasts and happy hour (including staff) were well below the standard I have experienced at any other SPG hotel (and I have stayed in quite a few internationally). Housecleaning staff did a poor job (sheets not changed or room vacuumed for first 6 days of our 7 night stay and consumables in bathroom often not replenished)
9.2
Kim
Wonderful
review category group of friends
09-28-2016
Pros: Rooms were clean, location accessible to everything.
Cons: Long cab ride
6.7
Franco
Pleasant
family with young children
09-27-2016
Pros: Location is very good.
Cons: No fridge in the room. Coke machine outside broke, but the answer was they'll call the coca cola company and then no follow up. Room card failed 3 times. Door and walls were not sound proof at all, and house keepers love to chat at 8am waking my whole family up every morning.
10.0
Wendy
Exceptional
mature couple
09-27-2016
Pros: This hotel had unbelievably nice front desk staff. We were greeted each time we walked by the desk, and the staff went out of their way to be helpful and answer any questions we had. Also, the location could not have been better - literally around the corner from SoHo!
Cons:
Showing reviews 1 - 5 of 50