The Excelsior Hotel

AAA Inspector Rating
8.7
Very Good
622 Guest Ratings
45 W 81st St
New York, NY 10024- Map It
Photos
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AAA Inspector Notes
Near to Central Park, this charming hotel, which dates from 1918, also offers some units with views of the wooded, park-like setting surrounding the Museum of Natural History. Smoke free premises. 201 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Columbus Ave and Central Park W; on Upper West Side. 45 W 81st St 10024. Station: 81 St-Museum of Natural History.
Parking
no self-parking.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 622 guests
Showing reviews 1 - 5 of 50
7.1
Daiane
Good
young couple
09-21-2016
Pros: Good location
Cons: No fridge, no room service.
10.0
Margaret
Exceptional
family with young children
09-19-2016
Pros: The whole staff could not have been nicer or more helpful to my husband who was in a wheelchair and to me. We were provided with a cab and all transportation needs were quickly taken care of. We were in town for our daughter's wedding in Central Park. Breakfast was delicious!
Cons: Room service for breakfast would be a nice alternative. Breakfast was a bit pricey.
8.3
Laura
Very Good
family with young children
09-19-2016
Pros: Friendly and accommodating staff. Great location and lots of space for NYC hotel room.
Cons: Bathroom lacked updates, but was clean
9.6
Debbie
Exceptional
family with young children
09-15-2016
Pros: Very comfortable beds, and room was good size and well layed out. Remodeled bathroom was small but very functional. Breakfast buffet is a great deal , with good selections, and the diningroom is very nice...but wish they would open all the blinds...its just too dark in there.
Cons: Did not like the courtyard view from our room...would rather look onto the city
10.0
Daisy
Exceptional
young couple
09-15-2016
Pros: I loved it!!! the staff is amazing.The staff let me in to my room 4 hours early to my check in @ no additional cost that was amazing ...great customer service! !!
Cons:
Showing reviews 1 - 5 of 50