The GEM Hotel-Chelsea, an Ascend Hotel Collection Member

AAA Inspector Rating
8.7
Very Good
777 Guest Ratings
300 W 22nd St
New York, NY 10011- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.8
Bath2.5
Public Areas2.5
ARATED
AAA Inspector Notes
The rooms here are petite-small, and the bathrooms even smaller, but the hotel has a residential Chelsea neighborhood feel. Quality amenities are in all the rooms and there is a low-key rooftop deck. Smoke free premises. 81 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Contemporary Hotel
Location
Just w of 8th Ave. 300 W 22nd St 10011. Station: 23 St.
Parking
no self-parking.
Dining & Entertainment
nearby.
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 777 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The staff was very friendly, professional, and accommodating. The rooms are very small, but comfortable enough for 2. Loved the neighborhood and the boutique feel! We were close to the subway and aLOT of cool places to eat! Everything was very clean.
Cons: The only thing that comes to mind is the small room sizes and narrow hallways, but honestly it's a New York boutique hotel and we weren't expecting wide open spaces and this isn't a place you come and hang out in your hotel!
7.0
Ellen
Good
Solo Traveler
06-23-2017
Pros: Clean, as advertised, no surprises, friendly desk staff
Cons: Bed was poor quality and on the floor; shower and sink did not drain properly
9.0
Tara
Wonderful
Traveling as Couple
06-23-2017
Pros: Wonderful service, big bathroom
Cons: Room was smaller than anticipated
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros:
Cons: Small room, although the it was an "upgrade". But, then again, it is NYC.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
06-23-2017
Pros: Staff were very welcoming and helpful. The location could not be beat, and the room was very clean and quiet. I would consider this to be a 3.5 star property.
Cons: The room was not what I would consider a 4-star experience. Small in size, smaller bed (not a queen - full size bed only).
Showing reviews 1 - 5 of 50