The GEM Hotel-Chelsea, an Ascend Hotel Collection Member

AAA Inspector Rating
8.7
Very Good
671 Guest Ratings
300 W 22nd St
New York, NY 10011- Map It
Photos
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AAA Inspector Notes
The rooms here are small, and the bathrooms even smaller, but the hotel has a residential Chelsea neighborhood feel. Quality amenities are in all the rooms and there is a low-key rooftop deck. Smoke free premises. 81 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Contemporary Hotel
Location
Just w of 8th Ave. 300 W 22nd St 10011. Station: 23 St.
Parking
no self-parking.
Dining & Entertainment
nearby.
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 671 guests
Showing reviews 1 - 5 of 50
3.8
Samir
Poor
solo traveller
09-21-2016
Pros: The Location
Cons: Very small rooms Very dirty rooms Very dirty sheets
7.5
Anonymous
Good
mature couple
09-15-2016
Pros:
Cons: Although the design was modern, the room was looking a bit worn with chipped formica and the room itself was entirely too small for any real comfort. Fortunately, we were very busy during our stay and did not need to spend much time in the hotel.
2.9
David
Poor
review category group of friends
09-15-2016
Pros:
Cons: RAN OUT OF WATER, THEN WHEN THE WATER DID COME BACK IT WAS BROWN AND COULD NOT TAKE SHOWERS ECT. TOILETS WOULD NOT FLUSH.......PURE NASTY RIP OFF !!!!!
4.6
Coralie
Disappointing
solo traveller
09-15-2016
Pros:
Cons: Dark, uninviting room and reception staff in the main unfriendly. NY is a competitive market and this hotel does not rate.
10.0
Kerri
Exceptional
family with young children
09-15-2016
Pros: Very accommodating staff. One of our travelers missed his flight and we had to move all our plans to 24 hours later. Very understanding and no penalty. Used to live in Chelsea, moved, but trying to show off the neighborhood. Great, great, great location and price.
Cons:
Showing reviews 1 - 5 of 50