Traditional luxury appointments and superior, well-mannered service are the hallmarks of this outstanding property that stands majestically at the south entrance to Central Park.
Smoke free premises. 259 units. 22 stories, interior corridors. Accessibility (Call).
valet laundry, room service, child care, area transportation-Midtown.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 84 guests
Showing reviews 1 - 5 of 28
10.0
Galibert
Exceptional
young couple
09-05-2016
Pros: I adore everything!
The room with a beautiful view of Central Park, the kindness and professionalism of all the staff.
Very clean and with a lovely scent in every part of the hotel. Tres chic!
Cons: The tv and the cable networks do not have the high level of the hotel.
10.0
Linda
Exceptional
solo traveller
08-31-2016
Pros: Friendly staff and good food everything u great
Cons:
10.0
Sulaiman
Exceptional
mature couple
08-31-2016
Pros: Everything. It worth every penny
Cons: Nothing.
9.6
Tatiana
Exceptional
family with older children
06-20-2016
Pros: Beautiful suite, rooms viewing the park. Close to Broadway, the staff was friendly and very helpful. Comfortable beds and substantial meals
Cons:
6.3
Michelle
Pleasant
mature couple
04-26-2016
Pros: Lage
Cons: Infrastruktur ist alt
7.9
Billie
Good
mature couple
03-29-2016
Pros: Great staff !! Good service, friendly made us feel comfortable!
Cons: Room small for the price! Delux room with view! They were remodeling rooms above so the noice was uncomfortable. And the staff did not notify!
9.6
Carmina
Exceptional
family with older children
03-27-2016
Pros: Ask for a view of the park on a high floor. We where on the 18th floor and the view was truly amazing. Made the price more palatable. Bed was extremely comfortable and the bathroom was luxurious. Staff and service exceptional.
Cons: There is no justification for the prices for food and room service . After our first breakfast which cost 170 dollars, for 3, we ate elsewhere. 44 dollars for 2 fried eggs. Scandalous.
5.0
Anonymous
Fair
solo traveller
03-01-2016
Pros: great Location
Cons: Room was not very clean, small lobby and facilities, staff was average
9.6
Zoe
Exceptional
mature couple
01-28-2016
Pros: View of Central Park and the fireworks
Cons: Price
10.0
Rozlyn
Exceptional
mature couple
11-22-2015
Pros: The staff were personable and warm; the room was gorgeous; location is perfect. We had a wonderful stay.
Cons:
8.8
Anonymous
Excellent
mature couple
09-30-2015
Pros: Great location, we had spacious room, comfortable bed. Lounge on 2d floor was very nice option. Friendly and helpful personnel.
Cons: Nothing really.
5.0
Artem
Fair
review category group of friends
09-13-2015
Pros: Location
Cons: 30min wait for my car from valet
8.8
Abdulla
Excellent
family with older children
09-05-2015
Pros: Receptions. Concierge. Very welcoming staff
Cons: Nothing
10.0
Caroline
Exceptional
review category group of friends
08-29-2015
Pros: Everything
Cons:
9.2
Abdulla
Wonderful
family with older children
08-14-2015
Pros: Staff . At reception and concierge. Specially those in the front who takes your laggag and car to garage.many thanks to them.
Cons: Nothing
9.6
Ashish
Exceptional
solo traveller
07-21-2015
Pros: Stands upto the chains name and value
Cons:
9.6
Meredith
Exceptional
review category group of friends
07-05-2015
Pros: The staff was unbelievable. From the second we walked in the door everyone went out of their way to make us feel at home. We had to wait a few minutes for our room, so they sent up an amazing bottle of Chardonnay to our room as a thank you. Wow!!!!!
Cons:
8.8
L'angelo
Excellent
young couple
07-04-2015
Pros: It was sudden reservation,(we went there only 20minutes after booking) but all staff were very much wellcomed us(myself,wife,and a cat).Like other every Ritz,the service and hospitality is great.
Cons: Basically not. But if saying, room was meanlessly too big.(Passway area is too wide.So distance from bedroom to living room is too far.)
If there is room of bit smaller but bit low price, it will be great.
9.6
Anonymous
Exceptional
mature couple
05-05-2015
Pros: Great lounge/bar
Cons:
9.2
Anonymous
Wonderful
mature couple
04-30-2015
Pros: Loved the hotel room with view
Very helpful staff
Comfy lounge
Cons: Food needs improvement
Cocktails need improvement
10.0
Mark
Exceptional
young couple
04-25-2015
Pros: Customer service
Cons:
9.6
Jane
Exceptional
family with young children
02-24-2015
Pros: Staff in the club lounge were fantastic!!
Cons:
9.0
Chattra
Wonderful
mature couple
01-12-2015
Pros: Excellent location
Excellent staff
Cons: For the price breakfast should have been included
8.3
Anonymous
Very Good
mature couple
01-01-2015
Pros: The staff was really nice and helpful.
Besides the quality of the restaurant was excellent. We would recommend the stake which was amazing.
Cons:
8.8
Anonymous
Excellent
young couple
12-03-2014
Pros: Friendly, helpful staff. Incredible location, with an amazing view of the park.
Cons: Had to pay for Wi-Fi
9.6
Egor
Exceptional
young couple
11-23-2014
Pros: Amazing in any respect.
Cons: Quality and Service don't come cheap.
9.2
Rory
Wonderful
young couple
11-20-2014
Pros: Spectacular view
Upgraded to a suite upon arrival
Great feel throughout the hotel
Cons: Room wasn't ready until 4:00
9.2
John
Wonderful
mature couple
10-01-2014
Pros: The club on the second floor is one of my favourite places on earth.
Staff could not be more helpful (Lazar is a great example) and the view across Central Park is a gem.
Cons: Very little to complain about...
We have stayed there now on both occasions we've been lucky enough to be in New York
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