The Surrey

AAA Inspector Rating
8.7
Excellent
300 Guest Ratings
20 E 76th St
New York, NY 10021- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.4
Overall
Room4.6
Bath4.2
Public Areas4.3
ARATED
AAA Inspector Notes
On an elite stretch of prime real estate a short stroll from many marvelous restaurants, this refined property is upscale but still warm and relaxed. Top-rated concierge services can be found here. The Upper East Side location is ideal for seeing the northern part of New York City, around the Metropolitan Museum of Art and Central Park. A short walk across the park is the American Museum of Natural History, a prime destination for families with children. Smoke free premises. 189 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct E 76th St and Madison Ave. 20 E 76th St 10021. Station: 77 St.
Parking
valet only.
Dining & Entertainment
restaurant, also, Cafe Boulud, see separate listing, full bar.
Room Amenities
refrigerators, pay movies, wireless Internet, safes. Some: microwaves, coffeemakers, high-speed Internet.
Sports & Recreation
recreation programs, exercise room, massage.
Guest Services
valet laundry, room service, area transportation-within 20 blks.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 300 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: room and service. staff were really kind, especially doorman! I really appreciate him.
Cons: nothing
8.0
Anonymous
Very Good
08-11-2017
Good to go always.
Pros: Bed, staff, location
Cons: View?
10.0
Anonymous
Exceptional
10-18-2015
Perfection!
Pros: The front desk staff, particularly Vanessa and Nermine were OUTSTANDING! As well as the housekeeping staff- the room was immaculately clean and beautiful- I was rather high maintenance and had some special requests of everyone and ALL just were just SO charming, lovely and Professional! The stay could not have been more delightful. Also, ALL the room service staff were FABULOUS as was the food from Cafe Boulud-just perfection. This is my new favorite hotel in NYC and I highly recommend it!
Cons: Just that I missed the rooftop bar:( Closed for season- but I'll be back!
10.0
Anonymous
Exceptional
09-28-2015
New York elegance personified!
Pros: Everything! Beautiful hotel, fab location, stunning roof terrace, outstanding staff.
Cons: Nothing!
4.6
Anonymous
Disappointing
09-28-2015
Not the money's worth! ($800...
Pros: Location
Cons: This prestigious/pricey hotel charges for wifi in room which is of poorest quality. In the lobby wifi is free and totally functional. Had the charge withdrawn from bill.
Showing reviews 1 - 5 of 50