The Surrey

AAA Inspector Rating
8.7
Excellent
264 Guest Ratings
20 E 76th St
New York, NY 10021- Map It
Photos
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AAA Inspector Notes
On an elite stretch of prime real estate a short stroll from many marvelous restaurants, this refined property is upscale but still warm and relaxed. Top-rated concierge services can be found here. The Upper East Side location is ideal for seeing the northern part of New York City, around the Metropolitan Museum of Art and Central Park. A short walk across the park is the American Museum of Natural History, a prime destination for families with children. Smoke free premises. 189 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct E 76th St and Madison Ave. 20 E 76th St 10021. Station: 77 St.
Parking
valet only.
Dining & Entertainment
restaurant, also, Cafe Boulud, see separate listing, full bar.
Room Amenities
refrigerators, pay movies, wireless Internet, safes. Some: microwaves, coffeemakers, high-speed Internet.
Sports & Recreation
recreation programs, exercise room, massage.
Guest Services
valet laundry, room service, area transportation-within 20 blks.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 264 guests
Showing reviews 1 - 5 of 50
7.5
Patricia
Good
family with young children
09-22-2016
Pros: I like the staff, they make you feel welcome as if you are coming home. Cafe Boulud is excellent for breakfast, lunch or dinner. It's such a pleasure to sit on the side walk on a summer day.
Cons: The rooms seem to be getting tired. The drawer of my night stand did not close properly. The track was broken. The sliding door to my bathroom was off balance and it was difficult to close.
8.3
Anne
Very Good
young couple
09-21-2016
Pros:
Cons: Loooong wait at check-in. Noisy family/kids in next room
7.5
Anonymous
Good
review category group of friends
09-06-2016
Pros: The beds were comfy as were the pillows, nice bed linens, and the decor was quite attractive and clean. Staff went out of their way to recommend local fine eateries and were very polite and friendly. The rooftop bar was a lovely environment. Subway station was approx. 3 blocks away.
Cons: No coffee maker, had to call twice to get ice delivered to room, no other food options offered other than for high priced 'Cafe Boulud' menu. The views from our room could be described as "industrial". Their call liquors tasted suspiciously like well liquor in the rooftop bar, which closed at 11 pm.
7.9
Londoner
Good
young couple
09-05-2016
Pros: Service orientated staff
Cons: n/a
8.3
Henry
Very Good
family with young children
09-05-2016
Pros: Roof top garden, cafe boulad
Cons: Street noise
Showing reviews 1 - 5 of 50