The Westin New York Grand Central

AAA Inspector Rating
8.7
Very Good
469 Guest Ratings
212 E 42nd St
New York, NY 10017- Map It
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.9
Bath3.3
Public Areas3.7
AAA Inspector Notes
This comfortable hotel is a very desirable place to stay on 42nd Street. Both business and leisure travelers like the prime location, traditionally appointed rooms, huge fitness center and café. Smoke free premises. 774 units. 41 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between 2nd and 3rd aves. 212 E 42nd St 10017. Station: Grand Central-42 St.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes. Some: refrigerators, high-speed Internet (fee).
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 469 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: Location was good.
Cons: Service was lacking. Staff took a long time to execute requests. Some of them weren't that polite or gave incorrect information. For example, was told a taxi to the airport would cost $84. It cost $120. Not what I expected from a Westin.
10.0
William
Exceptional
06-23-2017
Very convenient for excellent breakfast cafe and CVS supermarket.
Pros: The location and professionalism of all the staff.
Cons: Free internet was only available in the public lobby area which was often crowded with other internet users.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Professional and accommodating staff, spacious room in Manhattan, very clean and a very friendly and helpful front door staff.
Cons: I enjoyed every aspect of this hotel.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: The location was convenient, the price was right, and the room was very large for an NYC hotel
Cons: Pillows were terrible and super uncomfortable.
10.0
Rick
Exceptional
Traveling as Couple
06-23-2017
Pros: In midtown right next to Grand central station . Plenty of nice restaurants in the area . Room was super clean and had great bed and a lot of room for Manhattan hotel.
Cons: none
Showing reviews 1 - 5 of 50