Rooms vary in size and some are compact, but thoughtful amenities, uncluttered décor and plush bedding make this stylish property comfortable. The location is prime, in the Theater District.
Smoke free premises. 158 units. 6 stories, interior corridors. Accessibility (Call).
Between 8th and 9th aves. 318 W 51st St 10019. Station: 50 St.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Room Amenities
wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 792 guests
Showing reviews 1 - 5 of 50
5.0
Patrick
Fair
mature couple
09-27-2016
Pros: great location is all this hotel has going for it.. sadly could be so much better.....
Cons: paid 40dollares per night for upgrade and only got a standard twin room with 2 single beds air con not working properly lift not working for 1st day had to walk up 4 flights with heavy bags .. no help offered... never again stay here totally rip off....1169.00 dollars for 3 nights room only....scandalous for a standard room....
5.0
William
Fair
mature couple
09-22-2016
Pros: Location
Cons: Very overpriced. Very small rooms. More like a boarding house or youth hostel
5.8
Trusty_steeds_
Okay
review category group of friends
09-22-2016
Pros: The staff at the front desk were always really friendly and helpful and the hotel is in a great location. I'm afraid that's where the good points end though.
Cons: The single queen rooms are tiny, there's not even enough space to setup your suitcase and every time you use the bathroom it's like standing in a cupboard. There's no in room tea or coffee facilities, the TV reception is fuzzy, the rooms are basic and tired, the beds and pillows aren't comfortable and the noise from the street, even up on the 6th floor is awful so ear plugs are needed. The 2 rooms we had for our group were between AUD $440 and $510 per night, this was the most expensive hotel on our trip and it just isn't worth the rates they're charging given there's basically no amenities.
8.3
Jawhary
Very Good
solo traveller
09-20-2016
Pros: Clean room, comfortable bad, nice tv
Cons: Ac is noisy, cannot open window, small room, but enough for tourist who spends day outside
7.5
Milton
Good
solo traveller
09-19-2016
Pros: For a solo last minute trip was very pleased with the room and location of hotel. Close to Time Square and the theater district. Transportation is convenient. Walkable to Port Authority bus station and Penn Station.
Cons:
9.2
G
Wonderful
family with older children
09-16-2016
Pros: Nice and very clean hotel.
Convenient for its proximity to the west part subway stations and ... to Times Square !
Cons: The bed was smaller than expected for 2 adults, specially for 2 men (my son & I)...
Same impression for the room.
7.5
Elsy
Good
mature couple
09-15-2016
Pros: The bed and bathroom were kept in very comfortable and clean condition, bathroom amenities were very nice.
Cons: The room was very, very small with really no space to move or sit except the bed. The window-unit air conditioner was fairly loud. The lobby was pleasant but the room, though tidy and made up very nicely by the cleaning staff, nonetheless shows the wear and tear of time (peeling wallpaper in sections near the window, for example).
7.1
Daniel
Good
solo traveller
09-15-2016
Pros:
Cons: Very small, plain, downmarket room.
8.8
Heather
Excellent
solo traveller
09-15-2016
Pros: Room was very comfy and quiet. Free Wi-Fi worked well
Cons: The room seem to have had a rushed cleaning job on the first day
6.7
Christian
Pleasant
young couple
09-13-2016
Pros: Nice Stuff, good location
Cons: The Room we'd was extremely small! Constant WIFI dropouts
8.3
Juan
Very Good
young couple
09-07-2016
Pros: Great staff.
Cons: Noise outside the room
7.1
Daljit
Good
review category group of friends
09-04-2016
Pros: Staff were very friendly and helpful.Free tea and coffee in the morning.Any issues were dealt with quickly and efficiently.
Cons: Some rooms are very small.
7.5
Craig
Good
family with young children
09-02-2016
Pros: The location was excellent,didn't take too long to get to any of the major sights and attractions. The staff were also very friendly and helpful.
Cons: Room much smaller than expected, as was the bathroom. Apart from the reception area, the place looked like it needed decorating and upgrading. View from the room we stayed in was depressing.
6.3
Gengna
Pleasant
mature couple
09-02-2016
Pros: Location.
Cons:
6.3
Laura
Pleasant
solo traveller
09-01-2016
Pros: Friendly staff, good location.
Cons: Old and noisy air conditioner.
Impossible to have a business call in your room as the wi-fi connection is erratic.
9.2
Adi
Wonderful
solo traveller
08-31-2016
Pros: Everybody is very nice and helpful!
Perfect location
Thanks!
Cons:
7.9
Tk
Good
review category group of friends
08-29-2016
Pros: Had a double room with two queensize beds, was a decent room for the money, in an area which is otherwise quite expensive. Great service as staff were polite and friendly. Offers decent airport transportation.
Cons: Aircon was a bit noisy. No view apart from the backyard.
9.2
Christina
Wonderful
family with older children
08-29-2016
Pros: Great location: close to theaters , safe area, lots close by. Super-friendly staff. Nice quiet hotel - we didn't hear our neighbors or hall traffic. Bathroom was lovely - updated, good water pressure in shower (would have benefitted from a fan but the window opened). A/C kept the room comfortable. We would go back for another quick trip. It was well worth it!
Cons: Room was very small. It was fine for one night, but would have felt cramped if we were staying longer. There was just enough room to walk around the bed (which was against the wall on one side as well as the head). If you had large suitcases or several bags, you'd be tripping over them. But again, for one or two nights it was just fine (assuming you don't plan to hang out there).
7.1
Abu_elyazia_zad
Good
review category group of friends
08-27-2016
Pros: It is nice but the rooms are small - it is better not to take standard rooms if you are more than 2
We took 2 rooms they upgrade my room so I was happy
Cons: All good
7.9
Anna
Good
solo traveller
08-25-2016
Pros: Excellent location, great staff
Cons: Very small room and bathroom and a noisy air conditioning
7.9
Carol67
Good
review category group of friends
08-25-2016
Pros: Location
Cons: Elevators
9.6
Ruth
Exceptional
solo traveller
08-20-2016
Pros: The staff are wonderful. Very convenient to my work and interesting places in New York.
Cons: The safe and towel racks were too high for me. I managed the towel racks, but the safe was totally out of my reach.
9.2
Martyn
Wonderful
solo traveller
08-19-2016
Pros: Very handy to the attractions around Times Square, as well as Broadway shows and Central Park.
Clean and comfortable.
Bathroom well appointed.
Staff helpful and friendly.
Cons: There is no bar fridge. A small one would suffice for the purpose of keeping drinks (purchased elsewhere) cold, particularly during the hot summer months.
7.5
Janean
Good
review category group of friends
08-19-2016
Pros: Really clean, excellent location
Cons: The beds were very hard and lumpy. Time for new mattresses.
8.3
M
Very Good
review category group of friends
08-16-2016
Pros: The location was great, close but not too close.
Cons: You can't just go get ice if you want it, you have to call down or go to the lobby for it. And the shower is like super strong/powerful and there's no way to adjust (that we could find). Just a personal preference.
9.2
Bambi
Wonderful
family with older children
08-16-2016
Pros: The employees were very nice.
Cons: The room a/c didn't cool good & it was very hot in the room.
9.2
Tapenade40
Wonderful
family with older children
08-16-2016
Pros: Customer service top notch.
Cons: Beds were very hard.
10.0
Robson
Exceptional
review category group of friends
08-15-2016
Pros: bed extra comfy
Cons: nothin
5.4
Rumeysa
Fair
review category group of friends
08-14-2016
Pros: Location is good.
Cons: Airconitioner is really noisy it makes us crazy
6.7
Philip
Pleasant
family with older children
08-14-2016
Pros: Location
Reception staff helpful
Cons: Tired decor in rooms
Standard rooms very small
Air conditioning noisy
9.2
Japie
Wonderful
solo traveller
08-13-2016
Pros: Very good location walking distance from everything central
Cons:
8.3
Mario
Very Good
young couple
08-10-2016
Pros: Thank you to Mrs Santa from the reception: she was the best!
Cons:
5.8
Christina
Okay
review category group of friends
08-09-2016
Pros: The price was right and we upgraded to a larger room for a very small amount. The staff were all friendly and helpful. The bathroom was large for NYC standards and the free toiletries were high quality.
Cons: The building itself is old and outdated. The carpet is worn and dirty. The elevator is ancient and "just like in the projects" according to my traveling companion. Our A/C unit was out of order, so they'd put in a window unit, which was fine but not ideal. There was a construction site across the street that decided to put their flood lights on at midnight, so our room was very bright all night (no blackout curtains).
7.9
Kelly
Good
family with young children
08-08-2016
Pros: Location was amazing. Room was huge. Beautifully redone bathroom. Awesome front desk folks. Very clean room.
Cons: With some small improvements this place could be really nice but there are remnants of the old school boarding house that make it feel a little sketch. For example, they have those weird little twin rooms with the shared bathroom on the first floor that look pretty scary, and the air conditioner in our room was a standard window unit that you'd have in your house, and the carpet in the hallways looks to be left over from another era. Other than these things, the place is great. And really, the location makes up for all of this.
8.8
Curtis
Excellent
family with older children
08-05-2016
Pros: Having never been to New York, I didn't realize how small the rooms would be. They were nice enough to upgrade us to a (still small, but better) premium room at no extra charge. I appreciated the effort to accommodate me. Staff was amazingly friendly.
Cons: Small rooms were a disappointment but, having never been to New York, I didn't realize that the rooms are usually pretty small.
8.5
Ing4all56
Excellent
young couple
07-30-2016
Pros: Well located Hotel close to the Broadway, good base to discover New York especially Manhattan
Cons: aircondition was noisy
5.8
Stuart
Okay
young couple
07-30-2016
Pros: location
Cons: room very small
5.8
Tatyana
Okay
solo traveller
07-21-2016
Pros: Location is good. there are a lot of good restaurants nearby. The room and the bathroom were clean.
Cons: The room was very small with old yellow walls, old carpet. Really needs renovation!
10.0
Ayr
Exceptional
young couple
07-21-2016
Pros: The bed was really comfy and the room was a nice size. The staff was super nice the entire time and it was great that they offered to hold our bags after check out time so we could go explore for a few hours before we had to catch the subway to our next destination. They were very welcoming and eager to help us. Totally recommend this place!
Cons: The bathroom was gorgeous but super tiny. The shower and sink were fabulous but someone not much bigger than my husband, who is 5"9 and about 175lbs might have a hard time sitting on the toilet without their knees touching the adjoining wall because of the small space it occupies. But it's totally worth it.
8.3
Rebecca
Very Good
family with young children
07-21-2016
Pros: The staff we're bery helpful, courteous, friendly and flexible.
Cons: It would have been great to have a mini bar/fridge in the room.
10.0
Erin
Exceptional
review category group of friends
07-14-2016
Pros: Awesome staff and location was fantastic
Cons: Construction in front of building made travel awkward with luggage
9.6
Jan
Exceptional
solo traveller
07-10-2016
Pros: Nice bathroom, friendly staff.
Cons: The room was a bit noisy - you could hear the street noises as if the window was open. (Thin sheets of plastic between the window fram and the in-built AC unit to blame.) Fortunately not an issue for me, but could be for somebody else.
8.3
Visitor
Very Good
family with older children
07-10-2016
Pros: Great location, and helpful staff
Cons:
8.3
Susan
Very Good
review category group of friends
07-07-2016
Pros: Great staff, helpful in answering my questions. Not too far from time square.
Cons:
7.1
Kevin
Good
family with older children
07-05-2016
Pros: Efficient staff, helpful and courteous
Location of the hotel
Very quiet room (without air conditioner)
Diversity of staff and guests
Cons: Put more shelving and hooks in bathroom. No place to hang used towels or to put personal toiletries. Not being able to turn down the air conditioner to low setting-too noisy at night and unable to open windows
7.5
Kathryn
Good
young couple
07-03-2016
Pros: Held bags before check in and after check out.
Cons: Expensive for small room and very few amenities.
9.2
Milhana
Wonderful
young couple
07-03-2016
Pros: The location was excellent just a few blocks walk to Times Square and Central Park. Subway also just round the corner. Also close to a lot of restaurants. The staff were very friendly
Cons: Room is small but that is to be expected in New York. The Air Conditioner is very noisy!
8.8
Anna
Excellent
review category group of friends
07-03-2016
Pros: Excellent location and helpful staff
Cons: Air conditioner was very noisy
9.2
Hilarion
Wonderful
solo traveller
07-01-2016
Pros: The bed was very comfortable, the good service clean, the location was very useful.
Cons:
8.8
Tenae
Excellent
review category group of friends
06-30-2016
Pros: Bed was very comfy and were quick to respond to our requests
Cons: A little mote information on the restraraunt
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