Mediocre. As I believe others have said about the Wingate by Wyndham, the combo air conditioning/heating wall unit was loud when it ran, and it also ran a lot. That would seem to indicate that the hotel's insulative properties were insufficient to keep a steady temperature. This infernal noise made it very difficult to concentrate on the work I brought with me. In fact, the room was so inconducive to working that I felt I would be more productive shopping for a Fall outergarment for my teen. The desk chair was extremely uncomfortable, compounding the difficulty of getting work done. The refrigerator provided made a sound like something was brewing inside of it, going from more audible to less audible, every couple of seconds. That is like, what - 25 times per minute? Another distraction, especially since the recess for the fridge is beside the desk. Free breakfast was nice, but, with the exception of John at the front desk and a nice gal in housekeeping, none of the other staff I dealt with appeared interested in going out of their way to make a guest feel valued. Oh, yeah. The shower stall had 1/2 an outer wall and a shower curtain that hung 8" off the floor! I guess the extra floor drain in the bathroom and the grout holding the floor tiles together were expected to account for the water that teemed out of the stall when bathing. I could go on, but not much more. Criteria for AAA survey subjective. Example, location is fine if you want to be near Penn Stn, Herald Square, MSG. It is not so great if you desire theater, Rockefeller Center and the relative quiet of staying uptown vs. midtown. What does "room" mean? Is it the amount of room, such as square footage, or one's overall impression of the room? Public spaces were not visible upon entry. Must be tucked away somewhere almost like guests are discouraged from using them. Also, would I recommend this hotel to others? I would recommend if you need a place to stay in midtown, but only if you are able to get a deal on the room rate through one of the travel websites. Kudos to AAA for allowing members to speak their minds while still working with hoteliers.
Pros: 2 staff members were nice, helpful. Free breakfast was nice. 3rd party running it did a nice job.
Cons: Read above narrative, but I will add that I needed to remember to pull room door closed as the pump whose job it is to force door closure did not function fully. One more thing to think about, one more thing to slow you down in the fast-paced environment that is NYC.How could I forget this: I had NO CELLULAR SERVICE in my room (West side of bldg - the one with the razor wire, replete with bird feathers, right in front of your face as you look out your room's window, necessarily craning your head to get a look at the sky. View was gloomy as could be. I remember feeling like I was in prison.).