Comfort Inn The Pointe

AAA Inspector Rating
8.7
Excellent
934 Guest Ratings
1 Prospect Pointe
Niagara Falls, NY 14303- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.9
Public Areas2.4
AAA Inspector Notes
Stylish, if small, rooms feature comfortable bedding and large desks. Some rooms on upper floors offer views of the rapids and Niagara Falls State Park is a short walk away. A complimentary hot breakfast is served daily. Smoke free premises. 110 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-190 exit 21 (Robert Moses Pkwy) to New York State Park/American Falls entrance to Falls Parking/Goat Island exit, stay left to stop sign, then just n. Located at State Reservation Park entrance. 1 Prospect Pointe 14303.
Dining & Entertainment
nearby.
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 934 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
07-11-2016
Great Location! Right across the street from the Falls.
Pros: room was clean, stocked with everything we needed. Comfortable.
Cons: the only thing i could say here is the elevators could be a bit faster.
8.3
Traveller
Very Good
young couple
05-25-2017
Pros: The location is close to the falls, the staff was nice (especially the woman who had the hard job of bringing out the food at a crowded breakfast) , and the hotel is clean. It was also surprisingly quiet for as many people as were there.
Cons: There was a long line at breakfast. By the time we got through the line our hot foods were cold. This could be fixed by placing the waffle maker and slow toaster in a separate location. We skipped it the second day and went out to breakfast. Also, to us, the mattresses were hard but to someone else they might be fine.
8.8
Nimisha
Excellent
review category group of friends
05-25-2017
Pros: Great location.... comfortable and clean hotel.
Cons: Breakfast could have been better
10.0
Pankaj
Exceptional
family with young children
05-23-2017
Pros: The property is at great location just out side the Niagara State park and few minutes walking to the entrance. The breakfast team was awesome, constantly refilling the stations and keeping it clean and making sure everyone had a seating for breakfast. Employees at the checking Desk were polite, courteous and very professional. Room makeover team was excellent and everything in the room was in order.
Cons:
9.6
Trigamit
Exceptional
review category group of friends
05-23-2017
Pros: Location is perfect
Cons: Breakfast could have been much better
Showing reviews 1 - 5 of 50