Sheraton At The Falls

AAA Inspector Rating
8.7
Very Good
1738 Guest Ratings
300 3rd St
Niagara Falls, NY 14303- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.5
Public Areas3.5
AAA Inspector Notes
Inspector Pick (Pool): I love the pool area, it is literally off the hook with a huge live shark tank, 2 huge hot tubs, large carpeted lounging area and oversize pool.
Spacious rooms offer upscale décor, triple-sheeted beds and large desks with lots of outlets. The luxurious tropical pool area has a sensory touch pool that the kids will love. Several family suites are offered, equipped with bunk beds and a pull-out sofa in one room, and either a king or two queen beds in a separate bedroom. The casino is located across the street, and there's a huge arcade next door to entertain the kids. Niagara Falls State Park is just a couple blocks away, with a hotel shuttle available as well. Smoke free premises. 392 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-190 exit 21 (Robert Moses Pkwy) to City Traffic exit, just w on Rainbow Blvd, just n. Across from Seneca Niagara Resort & Casino. 300 3rd St 14303.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
2 night minimum stay - seasonal and/or weekends, cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1738 guests
Showing reviews 1 - 5 of 50
5.8
Anonymous
Okay
06-24-2017
Getaway
Pros: It was very clean. I liked that there were restaurants inside hotel and that the casino could be accessed from hotel.
Cons: The upgrade for King Club was a very bad experience. Kids were there the entire time; the room/lounge was smaller than anything that should have been considered a lounge. The room was very hot and crowded. The staff lied and said we smoked in the room and charged us 200.00. I feel that it was retaliation from my complaining about King Club.
9.6
Anonymous
Exceptional
06-24-2017
Exceptional
Pros: Good location, clean rooms and friendly staff.
Cons:
9.6
Anonymous
Exceptional
06-23-2017
Exceptional
Pros: The bedding was excellent!
Cons: The room I was assigned was all the way on the other end of the hotel from the parking lot entrance. No other exit or entrance other than through the lobby made it very inconvenient.
6.7
Anonymous
Pleasant
06-22-2017
It's ok
Pros: Booking does not work I booked this trough the website booking.com and when I got there they said I had no reservation I had to pay regular price ! Not cool
Cons: Booking.com
10.0
Anonymous
Exceptional
06-22-2017
Awesome family vacation hotel
Pros: Pool was amazing. Kids absolutely loved it! Staff were very friendly and professional. Everyone from the front desk to cleaning services were wonderful. Convenient location. Kids liked the onsite arcade as it was raining and restaurants on ground floor was nice. Beds were very comfortable. Would recommend for any family vacation. Great location- convenient for the falls, walking around the city, etc. would stay again in a heartbeat!!!!!
Cons: TGIFriday's restaurant service was awful. Restaurant poorly run. We were there for two hours. Hotel seemed a little older but clean and well kept.
Showing reviews 1 - 5 of 50