The property sits in a quiet location, just a short drive to many of the area attractions and businesses. The airport shuttle is available from 7am-11pm.
Smoke free premises. 95 units. 5 stories, interior corridors. Accessibility (Call).
Pros: We really weren't there long enough to make too much of a judgement. The beds were comfortable and the bathrooms were clean
Pros: The front desk personnel were helpful and kind.
Cons: For the price, I was surprised that the little soaps, shampoos, etc. were cheaply displayed and didn't have much if there were to be 2 guests . There should have been at least a complimentary small breakfast. I have stayed at a few hotels in that area, and found all the others much more accomodating. The only reason I stayed here is because my daughter was staying there. I will not use this hotel again.
Pros: It was very nice to have the cafe there in case you wanted some food or drink!
Cons: The pillows were very soft and lumpy and the bed was very hard.
Pros: Clean, comfortable and nice staff. Convenient to all I needed
family with older children
Pros: We stay here at least twice a year due to the proximity to family in Penfield, NY. The staff is always fantastic, the place is clean, and it has pretty good facilities - small gym, small pool, free WiFi and newspapers and a nice little dining option with good coffee.
Cons: Sometimes it gets pricy and if it weren't for the convenience of the location for us, I'd look elsewhere when rooms hear north of $130. At $115 a night it feels right. At $200 a night, I'd look elsewhere unless location is a must.
Pros: It was close to the wedding venue.
Cons: There was a huge stain on the carpet in room 305. Gross!!!!!!! Felt I needed to wear footwear while in the room. The air vent was noisy and I had a hard time controlling the thermostat.
Cons: Continental breakfast, free for guests like most hotels
Pros: very friendly staff
Cons: poor choice of evening meals
Pros: The location is perfect because it's near expressways, and shopping, but is tucked away from most traffic. My room was spacious, on the quiet, non-traffic side; had a great layout. Staff were friendly & professional. Food was terrific.
Cons: Wi-fi is spotty. When I asked for a taxi, the reception desk gave me a business card that turned out to be for a very pricey private car service. For the return trip he used a different vehicle that was making loud, disturbing noises.
Pros: This courtyard is way above average because the staff is bend-over-backwards helpful. The rooms were modern, the food quite good, and the secluded location made this hotel special.
Cons: Had to pay extra $4.95 for decent internet. Lo, lo speed was free.