valet laundry, airport transportation, area transportation-within 20 mi.
OVERALL GUEST SCORE
Based on Ratings from 12 guests
Showing reviews 1 - 5 of 9
Pros: Food was excellent.
Cons: Just small things.... a low battery beeping outside my room all one night, missed wake/up call.
Pros: Food was excellent in the grille. Walking distance to village shops and restaurants. Rooms very nice
Cons: They were doing renovations and was woken up at 7am with loud noise. Would have liked to have known this before booking
Pros: We were visiting in the area and I wanted to do some bike riding on the Erie Canal Path. This hotel is right on the path, the parking lot in the back opens directly onto the trail. Everything else is as you would expect from a high-end hotel.
Cons: The room seemed a little chilly and it wasn't really that cold out. There was cold air leaking in through the power outlet on the outside wall which I think is the cause. I'm sure it could be fixed up with a little insulating.
Pros: Very friendly staff, great room service, location is conv
Cons: I asked for a spa treatment but didn't get 1. Who wants a ground floor room
family with older children
Cons: We expected a better kept room especially for the cost. The wallpaper in the bathroom was peeling, tub/shower is outdated, recliner chair was broken and leather was stained, dresser and night stand was harshly used with laminate peeling and broken in spots, behind the night stands the lamp wires were gobbed with dust and dirt, carpet had several stains. For $220.00 a night I expected more.
Pros: Everyone was friendly and fun! The spa services were amazing!
-provided anniversary champagne & strawberries
Cons: -room was very small and located on the front entrance circle, complete with lots of early morning noise
-liked it as a spa location, but not for a stay ;(
Pros: Location on the Erie Canal, near shops, restaurants and a bicycle rental shop for riding the Erie Canal Heritage trail.
Cons: The tub spout sprayed at your legs when you took a shower in a rather strong spray. BUT overall it was a fun place to stay.