Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel features guest rooms designed for functionality, with basic amenities and very good lighting. Suites are more spacious and have a wet bar, a refrigerator and a microwave oven.
Smoke free premises. 58 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The walls were a little thin, you could hear everything in the connecting rooms
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was clean and comfortable..check in/out was easy and room was ready hours before the normal check in time.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was small but very clean. Perfect if you need a place to lay your head for the night.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I was very pleased with the price and the cleanliness. Got a coupon to use at Uno for $5 off drinks. Breakfast was average, but still satisfactory with a fair amount of variety. Nice that they gave a free daily local newspaper as well.
Cons: No. Very accommodating.
7.0
Anonymous
Good
08-11-2017
Pros: Hotel, service, breakfast, cleaniness all was good
Cons: Rooms are not as soundproof as one would expect--there was a gentleman sick next to our room--and we heard everything. Not his fault but overall we would stay again.
8.0
Anonymous
Very Good
08-11-2017
Pros: even when they're sold out there's plenty of parking
Cons: checkout is 11 instead of noon
3.0
Anonymous
Poor
08-11-2017
Pros: convenient
Cons: small advertising misleading cold uncaring staff made me pay extra to get a real room
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was very friendly.
Cons: Walls are thin. You can hear everything.
2.0
Anonymous
Poor
08-11-2017
Pros: is clean
Cons: the housekeeping and staff rude, far from everything..
2.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: The rooms are too small For that price you can get other room around there much better , bigger , the staff also can be more friendly and helpers. The catch the water, the jus everything, ithis hotel doesn't deserves the 2 stars.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Very clean. Nice staff. Good location.
Cons: Walls are super thin. Can hear noise from other rooms.
10.0
Anonymous
Exceptional
08-11-2017
Pros: There was a major accident on the I 87 & the highway exit was closed where the hotel was. We phoned the hotel & spoke with a employee who directed us by back roads to the hotel. She was so patient directing us over the phone.
Cons: Great hotel. Staff so friendly.
10.0
Anonymous
Exceptional
08-05-2017
Exceptional
Pros: Great rooms
Cons: Nothing
9.2
Anonymous
Wonderful
07-26-2017
Great Stay!
Pros: Chelsea, the night Supervisor, was so friendly, forward, helpful, considerate. Her welcome set the tone for a great night's stay.
Cons:
6.3
Anonymous
Pleasant
07-24-2017
Slept
Pros: I liked the small rooms
Cons: My non smoking room smelled like smoke
9.2
Anonymous
Wonderful
07-23-2017
Would Book Again
Pros: The room and bath were very clean. The maid service was very good as well as the staff. The location was just off I-87 so it was easy to get to. There were several restaurants and shopping areas nearby as well as a movie theater. The hotel tv channels were extensive and the wifi was free.
Cons: Since the room is very small the only chair was the desk chair. There was an area by the window where you could stretch out. The room does not have a small refrigerator, microwave or coffee pot. The real disappointment was the breakfast. It is minimal especially when compared to other economy hotels. Choices do not include anything warm.
7.5
Anonymous
Good
07-23-2017
Simple and functional
Pros: Receptionist was pleasant
Cons: Room was tiny
10.0
Anonymous
Exceptional
07-20-2017
Exceptional
Pros: Bed was comfortabke and the breakast was good
Cons: Mini fridge in the room
9.6
Anonymous
Exceptional
07-13-2017
Great location, clean & staff...
Pros: Great place, clean and good location.
Cons: The air conditioning didn't seem to work well. It worked for a while in the evening but during the night it stopped. The room was a little hot.
10.0
Anonymous
Exceptional
07-11-2017
Perfect 1 night stay in...
Pros: Bed was very comfortable! I booked a room with the spa tub and got to realize as being in our 60's it's not easy at all to get in or out of!! We were contemplating one in our bathroom remodel but thankful we didn't do it!!
Front desk staff was the greatest and friendliest at all times! Such a pick-us-up get away!
The breakfast buffet was delicious and had everything you could ask for in a cold breakfast!! Delicious! Staff did a super job with anything we wanted!! Room was great and I just Pray Kim received our tip which I put into her envelope! The room was spotless!! Great job Kim!!!!
Cons: Nothing could have been better!!
8.3
Anonymous
Very Good
07-04-2017
Very good
Pros: Very clean and quiet
Cons: Room was very small
10.0
Anonymous
Exceptional
07-02-2017
We will look for this...
Pros: Although we arrived early, our room was ready. Chelsea at reception was very helpful.
Cons:
9.6
Anonymous
Exceptional
07-01-2017
Super clean
Pros: Cleanest hotel I have stayed in a long time.
Cons: Limited breakfast options.
9.2
Anonymous
Wonderful
06-26-2017
Cozy and comfy
Pros: It was a comfy and cozy room
Cons: Breakfast wasn't the greatest
8.3
Anonymous
Very Good
06-26-2017
College trip
Pros: Very neat and clean. Staff was helpful
Cons: Wish breakfast had a little more option
10.0
Anonymous
Exceptional
06-04-2017
Great stay
Pros: Staff very friendly and accommodating!
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Very clean, comfortable and well...
Pros: The beds were very comfortable, everything was very clean and well-maintained.
Cons: Maid could have emptied and rinsed coffee maker. Billing was screwed up.
7.9
Anonymous
Good
05-23-2017
Comfortable bed!
Pros: The bed was comfortable
Cons: The room was humid
The room was small
6.3
Anonymous
Pleasant
05-22-2017
Not what I expected
Pros: Cool looking rooms
Cons: Took an hour to fill up jacuzzi because of low water pressure. They put us in a room right beside the water pump room which was very loud. Finally asked to be moved rooms around midnight because we couldn't sleep. They had no objection to this, however still charged us for the jacuzzi room despite being moved to a non jacuzzi room.
9.6
Anonymous
Exceptional
05-20-2017
Exceptional
Pros: Convenient location west of downtown near restaurants. Rooms were comfortable and very clean. Continental breakfast starts at 5:00 AM.
Cons:
7.5
Anonymous
Good
05-19-2017
Satisfied
Pros: Web reservation process was very good for a not so talented person like me.
Cons: BK was nothing special but i don't expect much for the room price which is most important.
8.8
Anonymous
Excellent
05-09-2017
Ok for the price
Pros: Bed was comfortable.
Cons: Breakfast wasn't very good -
8.8
Anonymous
Excellent
05-08-2017
Fabulous
Pros: Female staff member never even greeted us. Room temperature, we could get it to stay were we liked it. It got super hot and then cold, then hot.
Cons: Price and cleanliness
Oops reverse these responses.
7.5
Anonymous
Good
05-06-2017
Great stay! But will proceed...
Pros: Healthy breakfast options! Linen amble and comfortable.
Cons: When indicating that my preference is always double beds and advised by staff that one was available, I was not advised of the extra charge.
9.6
Anonymous
Exceptional
04-25-2017
Excellent value
Pros: The staff is very good. Ryan over the phone was perfect and Chesley at reception desk was also perfect and pretty to look at.
Cons: Nothing
10.0
Anonymous
Exceptional
04-24-2017
Exceptional
Pros: everything
Cons: nothing
10.0
Anonymous
Exceptional
04-19-2017
Hotel Excellent the Butcher Block...
Pros:
Cons: The local restaurant The Butcher Block we walked out because of rude management. I attempted to explain to the waitress and the manager that I have a medical condition that limits my intake of food and because of this my wife and will share a meal. We were told that we had to purchase a salad bar which I can not digest in addition to the meal. We left.
10.0
Anonymous
Exceptional
04-17-2017
Will definitely only use this...
Pros: The staff were super friendly from beginning to end. The breakfast in the morning was exceptional. Parking couldn't have been better and the room was clean and smelled fresh.
Cons: Nothing!
8.8
Anonymous
Excellent
03-27-2017
Compact and Comfy
Pros: The bed was indeed extra comfy and the location was less than spectacular but exceptionally convenient for access to the Suny campus, major malls and the downtown. The free breakfast was fine and helped get us on our way in good time. The place was also within walking distance to a number of good restaurants.
Cons: The only thing that disappointed us was the surroundings - - commercial - light industrial wasteland. But that is to be expected for any economical hotel on the outskirts of a modern city.
8.8
Anonymous
Excellent
03-27-2017
Fabulous
Pros: Staff at the facility very nice location and facility was very clean
Cons: Pictures that I saw was different then a saw on the website
10.0
Anonymous
Exceptional
03-12-2017
Can't go wrong at Microtel!
Pros: We couldn't get over how comfortable the mattress was! I wish we could bring it home.
Cons:
9.6
Anonymous
Exceptional
03-10-2017
Exceptional
Pros: Excellent value. Definitely would stay there again.
Cons: The rooms could use a bit more soundproofing.
10.0
Anonymous
Exceptional
02-26-2017
would use wyndam again
Pros: rooms very spacious
Cons: missing eggs and bacon
7.9
Anonymous
Good
02-20-2017
Good value.
Pros: Quiet, clean, good bed.
Cons:
8.3
Anonymous
Very Good
02-12-2017
Good value!
Pros: The staff was great! They had everything set up for us when we arrived, less than 1 minute at the counter!
Cons: Not extremely sounds proof, but really which hotels are.
10.0
Anonymous
Exceptional
02-07-2017
Exceptional
Pros: The bed was very comfy and the room was very clean. I was able to get an early check in and the top floor as I requested.
Cons: Nothing
8.3
Anonymous
Very Good
02-06-2017
No Coffee in-room , which...
Pros: Continental Breakfast only, we would have been happy to pay for a full breakfast but had to go somewhere else.
Cons: NO COFFEE IN ROOM!
9.6
Anonymous
Exceptional
01-29-2017
was very pleased
Pros: the bed was so comfortable, the staff was great, it was nice and clean, will stay here again, did i say how comfortable the bed was, lol
Cons: i wished it had a mini fridge and a pool, then it would have been a ten
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