Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Feel right at home at this trendy hotel with beautifully designed, modern rooms and spa-style bathrooms with large showers and Aveda amenities. The outdoor fireplace offers a great place to unwind.
Smoke free premises. 100 units. 2 stories, interior corridors. Bath: shower only.
valet laundry, rental car service, room service, area transportation-within 5 mi & outlet center.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 107 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing! We love Hotel Employeeat the Sal at the pool!
Cons: loved all
10.0
Anonymous
Exceptional
08-11-2017
Pros: modern finishes
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: This hotel was located near a Panera and a Starbucks which was great. It was peaceful and clean, very professional. Also, the fitness center was in good working condition which was great.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location for exploring the east end and the restaurant is 4 star!
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: The restaurant is amazing here
Cons: Sometimes you get different answers from the front desk clerks, can be frustrating, but Hotel Employee was very helpful.
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel is close to Tanger shopping and the LIE.
Cons: We have stayed at Indigo last year and were looking forward to relaxing by the pool, unfortunately we found out after check in the pool was not open. After inquiring there was some problem with having a lifeguard and the pool area wasn't going to open
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was clean staff was friendly
Cons: no
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very European hip look to the hotel
Cons: They have a big pane of Glass on the bathroom to the bedroom wall. It's a nice look but the function of it makes it VERY undesirable.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Neat, clean, modern design. Great staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and small touches in the room everyone's very nice and the restaurant I has very good food
Cons: Mo
1.0
Anonymous
Very Poor
08-11-2017
Pros: The hotel bar accommodated us
Cons: the staff at the front desk constantly on phone and would look for someone for more than 10 minutes trying to find someone to help. prices at the hotel were insane. The restaurant took me 30 minutes to get a coffee and the check with no other customers
7.0
Anonymous
Good
08-11-2017
Pros: free shuttle service to Riverhead town. Some of the staff was terrific and accommodating.
Cons: Room temperature fluctuated from hot to cold. Maintenance didn't show up when caled. Beds not comfortable, service a little spotty offseason.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Awesome and classy.
Cons:
10.0
Anonymous
Exceptional
08-08-2017
I'm looking forward to my...
Pros: The bed was very comfortable
Cons: No complaints
10.0
Anonymous
Exceptional
07-31-2017
Mid-Week Long Island getaway
Pros: Room and Facilities were very nice. Pool and patios were perfect for relaxing at the end of the day. Breakfast was very good, outdoor seating was a nice way to start the day in the fresh air.
Cons:
10.0
Anonymous
Exceptional
07-30-2017
Great Location
Pros: Great location, easily accessible to the main roads and highway.
The beds were comfortable. Unfortunately, we did not get a chance to utilize the pool, maybe next time.
Cons: I was hoping our room came with a refrigerator.
7.5
Anonymous
Good
07-28-2017
Very nice getaway.
Pros: I liked the style of the hotel, the pool, location to outlets and accessability to wineries.
Cons: Room was small. Bathroom needed a fan. Doors to room were hard to close...you could hear them throught the evening/night. I personally like my shower to be enclosed.
7.1
Anonymous
Good
07-05-2017
Good
Pros: Ok hotel near the outlet
Cons:
10.0
Anonymous
Exceptional
07-05-2017
Very nice!
Pros: The overall stay was comfortable. I have no complaints!
Cons:
6.7
Anonymous
Pleasant
05-15-2017
Pleasant
Pros:
Cons: Wi-Fi poor and staff at reception did not appear concerned
9.6
Anonymous
Exceptional
05-07-2017
Clean Nice No indoor Pool
Pros: The staff were friendly and welcoming. The hotel was an authentic representation of the pictures. They store extra towels and rags neatly in bathroom.
Cons: They don't have an indoor pool, and their outdoor pool doesn't open until May. I think they should notify customers of this beforehand. I packed my beautiful swim wear and couldn't use it. ALSO IF YOU SELECT ROOM WITH CONTINENTAL BREAKFAST, ALL YOU GET IS A CROISSANT, YOGURT, AND GRANOLA. However, they give you the voucher beforehand, so you can use the $10 credit any way you choose.
6.3
Anonymous
Pleasant
04-14-2017
Just ok...
Pros: Location, design/ ambiance. The piano player in the restaurant is lovely, and the manager of the restaurant tries very hard. The public spaces of the hotel are clean and everyone is polite.
Cons: I've stayed in this hotel for years and have watched it decline with each passing stay. I keep hoping it will get better because it's a great location for our needs. The staff seems over jobbed- there's a lack of confidence in all that they try to do and here is never a hotel manager present. I was Disappointed in the air condition in the room, & the cleanliness of the sink in the bathroom. The food in the bistro has declined the greatest. The quality and portion do not equate to what you pay.
9.2
Anonymous
Wonderful
04-10-2017
Superb
Pros:
Cons: The only downside to this hotel was the spa. It is located right outside the event hall. I booked a massage and half way through a DJ starts playing and my relaxing massage turned into listening to rap music. If you are not using the spa then great stay.
6.3
Anonymous
Pleasant
04-06-2017
First stay/experience for Romantic Getaway
Pros: Upon arrival, and throughout stay, staff was extremely courteous and knowledgeable​. Checkout time is at 11am, which was nice. The food at Bistro 72 was plentiful in portion size, and thoroughly enjoyed. The Spa on site was another bonus, and we'd go there just for those two pluses alone, which can be enjoyed without staying on site. The location is also close to the heart of Riverhead, which was convienent for things to do.
Cons: The room itself was small, and the shower odd; no bathtub, and half a shower door. The walls are not well insulated/sound proofed, and we could clearly hear the guests music, coughing, etc. in the ajoined room. The televisions in the room were very dated, and could stand to be updated. The fireplace was not accessible to sit by, but part of the dining room in Bistro 72; that was very disappointing. The overall price for the stay was certainly not anywhere near in line with what we expected for that cost. Oh, and 11.63% tax rate?! Crazy!
10.0
Anonymous
Exceptional
03-13-2017
Exceptional
Pros:
Cons: The thermostat in the room kept it either ice cold or flaming hot
7.5
Anonymous
Good
02-26-2017
Nice Time!
Pros: Everything was very nice. The waitress at the Bistro was awesome. The rooms were clean but the beds were so uncomfortable. I would say it's necessary for them to at least get new pillows. Otherwise, everything was lovely.
Cons: The beds weren't comfortable.
9.6
Anonymous
Exceptional
02-06-2017
Great East end getaway headquarters
Pros: Rooms are always clean and the toiletries are top notch. The staff is super friendly and always has a recommendation for local vineyards and possibly some great vouchers if you pick the right package. The restaurant is top quality
Cons: A few more K cups of coffee!
9.2
Anonymous
Wonderful
01-09-2017
Superb
Pros: The staff is really nice and helpful. We love the waiter of the restaurant as well. Decent size of the room. Clean and modern design.
Cons: The bedside needs to have an outlet so we can charge our phones and stuff. Would help if they have bathtubs. Most importantly, the wifi asks for re-signup every 30 to 40 mins, which is a little annoying. I also hope they have an indoor pool.
7.9
Anonymous
Good
01-02-2017
Reading
Pros: The restaurant was very good
Cons: No water pressure and the bed was very uncomfortable
10.0
Anonymous
Exceptional
12-16-2016
Look no further perfect place...
Pros: Beautiful
Quiet room
Very comfy bed
Chic bathroom
Cons:
9.2
Anonymous
Wonderful
12-04-2016
I had a good time.
Pros: Food was terrific with chef willing to make menu adjustments. Was pleased with that since I have food allergies. The front desk staff was very accommodating, charged my phone, called taxis, were exceptionally helpful.
Cons: N/a
10.0
Anonymous
Exceptional
11-08-2016
GREAT BANG FOR YOUR BUCK!
Pros: AWESOME LOCATION, VERY CLOSE TO TANGER OUTLETS, WINERIES AND LOTS MORE.
Cons: No complimentary breakfast, upon my arrival I was told that there would be complimentary breakfast.
No option of leaving at a later time. The latest that front desk told me I can check out was 12. My Fiance and I were looking to leave a little later so we can enjoy more of our stay.
4.6
Anonymous
Disappointing
09-12-2016
Not much to rave about
Pros:
Cons: $10 breakfast voucher used for a plate of fresh fruits did not cover a cup of coffee. Not very clean and smelly bedspread and sheets.
7.5
Anonymous
Good
09-08-2016
Lovely pool to relax
Pros: Had free breakfast yet still had to pay tax on it?
Cons:
7.9
Anonymous
Good
09-06-2016
Satisfied
Pros:
Cons: A little pricy for a 1 night stay. A little refrigerator in room would be convenient.
6.7
Anonymous
Pleasant
08-25-2016
Pleasant stay in Riverhead
Pros: The room was very nice. It was at the end of a very long hall so very quiet. We had a queen bed that was very comfortable. The bathroom was small but nicely appointed and looked like it had just been updated. The complimentary items were high quality.
Cons: The pool area was very nice but we arrived late and it looked as though there had been quite a few people who had been at the pool area throughout the day. There were a lot of towels and glasses strewn around so it wasn't very inviting to newcomers. I got the impression that the young staff was overwhelmed by the amount of people at the hotel and they could have used more help at the front desk and pool area.
9.6
Anonymous
Exceptional
08-12-2016
Lovely hotel close to Riverhead...
Pros: Excellent staff (including restaurant staff) and updated rooms, plus the grounds are BEAUTIFUL (lots of nice alcoves with comfortable seating where you can relax with friends), along with a terrific pool.
It's obvious that the hotel's staff really cares about this hotel and wants to make your stay a good one.
Cons: Restaurant and bar are VERY expensive, but the food is excellent and it's very convenient.
10.0
Anonymous
Exceptional
08-09-2016
Thanks for a great weekend.
Pros: Everything
Cons: The bed mattress was too high for someone (my friend) with a disability next time we would ask if there's accommodations with a lower mattress.
10.0
Anonymous
Exceptional
08-07-2016
Great Hang
Pros: Loved everything. Food great. Bed great. I will def come back
Cons: A little slow on food arrival time in restaurant. Could use more waitstaff
8.3
Anonymous
Very Good
07-15-2016
Loved it
Pros: Location pool pets
Cons: Small rooms
10.0
Anonymous
Exceptional
06-23-2016
great place
Pros: comfortable.. elegant
Cons: one of the key cards didnt work.. even after i had a new key.. pool closing at 8pm
9.6
Anonymous
Exceptional
06-22-2016
The Indigo Sets Perfect Mood...
Pros: Everything about the Hotel Indigo was a pleasure, including the sense of it being a self-contained nature community with the basic amenities. The pool, outdoor and indoor dining room were perfectly located and really comfortable. The wait-staff were cordial, helpful and warm. In short, we had a great time and will definitely be returning.
Cons:
8.3
Anonymous
Very Good
03-27-2016
Very good
Pros: Restaurant was great, we've had a delicious dinner.
Next to the Tanger Outlet
Cons: Massages were quite expensive ( <120 dollars, and only for one hour minimum, 1/2 hour was not available).
10.0
Anonymous
Exceptional
03-08-2016
Very quiet and relaxing
Pros: Quiet room. Comfortable bed.
Cons:
5.0
Anonymous
Fair
02-08-2016
No Bathtube
Pros: The Bistro -
Cons: There was no bathtub,microwave or frig .Very over priced for the room
10.0
Anonymous
Exceptional
01-21-2016
Great weekend
Pros: Courteous staff. Cleanliness. Rooms somewhat small but comfortable. Bistro 72 very good.
Cons: Just the corned beef hash at breakfast. Dry and full of paprika. But nothing to stop me from coming back. I'll just order the omelette.
8.3
Anonymous
Very Good
12-22-2015
Very good
Pros:
Cons: No microwave or fridge
10.0
Anonymous
Exceptional
12-15-2015
Amazing
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
12-08-2015
Exceptional
Pros: clean, nice decor! upscale
Cons: shower ran too hot
10.0
Anonymous
Exceptional
11-30-2015
Great place to stay !!
Pros: The staff was very helpful and cortesy. The location great for shopping and winery. I would recommend this hotel to my family and friends. The Resturant was very good and staff was courtesy.
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