Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Feel right at home at this trendy hotel with beautifully designed, modern rooms and spa-style bathrooms with large showers and Aveda amenities. The outdoor fireplace offers a great place to unwind.
Smoke free premises. 100 units. 2 stories, interior corridors. Bath: shower only. Accessibility (Call).
valet laundry, rental car service, room service, area transportation-within 5 mi & outlet center.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 86 guests
Showing reviews 1 - 5 of 50
9.0
Joseph
Wonderful
Traveling as Couple
04-13-2018
Pros: Room was clean staff was friendly
Cons: no
1.0
Logan
Very Poor
Group Traveler
04-13-2018
Pros: The hotel bar accommodated us
Cons: the staff at the front desk constantly on phone and would look for someone for more than 10 minutes trying to find someone to help. prices at the hotel were insane. The restaurant took me 30 minutes to get a coffee and the check with no other customers
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Honestly, the industrial lighting fixtures in the lobby. Then, the accent chair in the room that seemed to tie the decor together very nicely. Also, the bed, pillows and comforter were very comfy.
Cons: I'd have liked to see maybe complementary snacks and drinks in the lobby, instead of everything priced as an additional fee. I'd rather pay a few bucks more for my room, and feel the hotel was giving back.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Staff friendly & helpful. who was working at the pool was attentive but not intrusive.We enjoyed the setting. It was nice to be able to eat by the pool as well as having the option of eating 3 meals a day at the Hotel. We are familiar with the a
Cons: This is the first hotel in years that we stayed in without a refrigerator in the room .
10.0
Louisa
Exceptional
solo traveller
03-30-2018
Exceptional
Pros: The staff were kind welcoming and helpful
Cons: It was perfect
3.3
Nancy
Poor
young couple
03-29-2018
couldn't wait to leave
Pros:
Cons: I had two double beds asked for a king. Had added breakfast with the room had very bad services
The bathroom very small no place to putaanything
9.2
Tara
Wonderful
solo traveller
03-23-2018
Above average hotel
Pros: The bathroom was spacious and clean. The bed was very comfortable. I enjoyed being able to visit the restaurant bar I. The evening.
Cons: The coffee maker in the room was broken which I did not discover until morning. It was a rough start to my day sans coffee.
10.0
Claudine
Exceptional
young couple
03-21-2018
Pleasant
Pros:
Cons:
10.0
Christopher
Exceptional
review category group of friends
03-11-2018
Exceptional
Pros:
Cons:
7.1
Stuart
Good
young couple
02-26-2018
Relax , shop at outlet...
Pros: Didn't have to travel to eat. The food was very good so u couldrelax and not research Open Table or Yelp
Cons: Only Queen beds are used at this property. King beds are more fun
7.5
Jessica
Good
review category group of friends
02-02-2018
Good
Pros:
Cons:
10.0
Hannah
Exceptional
young couple
01-23-2018
Exceptional
Pros:
Cons:
10.0
Catherine
Exceptional
solo traveller
01-12-2018
10 out of 10
Pros: Great stay at Hotel Indigo East End! The staff were very friendly and accommodating at check in and check out. I ate at the on-site restaurant, Bistro52, the food and staff was wonderful. The manager was even stopping by each table to ensure was satisfied.
Cons:
5.4
Lisa
Fair
young couple
01-02-2018
my spouse and I will...
Pros: I will say that the women at the desk when we checked in was pleasant and thoughtful.
Cons: The service at the restaurant as well as the bar was poor. Food we ordered was not hot. No one had a personality nor did they seem interested in being there. The last review I will provide is that the mattress needed to be replaced it was not comfy at all.
7.5
James
Good
solo traveller
12-27-2017
Good
Pros:
Cons:
10.0
Maribel
Exceptional
young couple
12-27-2017
Exceptional
Pros:
Cons:
7.9
Joe
Good
young couple
12-25-2017
Good
Pros:
Cons: breakfast was included , and i paid extra for it . when we went to eat we were told it only included the continental . they should tell you before you pay extra for it .
6.7
Susan
Pleasant
solo traveller
11-25-2017
Ok for overnight.
Pros: Very comfortable bed. Nice lobby and good staff. Easy parking near entrance.
Cons: Room needs updating. Heat/air conditioner noisy and difficult to control even temperature.
10.0
George
Exceptional
solo traveller
11-16-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
11-07-2017
Fabulous
Pros:
Cons:
9.6
Colleen
Exceptional
review category group of friends
11-05-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-28-2017
Good
Pros:
Cons:
8.3
Noemi
Very Good
young couple
10-02-2017
Very good
Pros: Pristine room was refreshed daily, Although there were parties going on, the room was totally sound proof. The location was perfect!
Cons: The room n bathroom were quite smaller than we are accustomed to for that kind of fee!
7.5
Anonymous
Good
review category group of friends
10-02-2017
Had a great time would...
Pros: Very clean and updated rooms front desk staff were very friendly and helpful
Cons: The worst service we have ever experienced at a hotel restaurant. It was both at dinner and breakfast from two different waiters. Awful and I was a waitress for 11 years would never treat people like the 7 Of us were.
5.4
Anonymous
Fair
young couple
09-20-2017
Passable
Pros: Bed was super comfy
Cons: Staff wasn't very helpful, cockroach in our room, strange musky smell in our room
7.1
Steven
Good
young couple
08-29-2017
Good
Pros:
Cons: Resturant not managed well
10.0
Alison
Exceptional
family with young children
08-18-2017
Exceptional
Pros:
Cons:
10.0
Katrina
Exceptional
young couple
08-08-2017
I'm looking forward to my...
Pros: The bed was very comfortable
Cons: No complaints
10.0
Eric
Exceptional
young couple
07-31-2017
Mid-Week Long Island getaway
Pros: Room and Facilities were very nice. Pool and patios were perfect for relaxing at the end of the day. Breakfast was very good, outdoor seating was a nice way to start the day in the fresh air.
Cons:
10.0
Veronica
Exceptional
family with young children
07-31-2017
Exceptional
Pros:
Cons:
10.0
Haifa
Exceptional
family with young children
07-30-2017
Great Location
Pros: Great location, easily accessible to the main roads and highway.
The beds were comfortable. Unfortunately, we did not get a chance to utilize the pool, maybe next time.
Cons: I was hoping our room came with a refrigerator.
7.5
Andrea
Good
young couple
07-28-2017
Very nice getaway.
Pros: I liked the style of the hotel, the pool, location to outlets and accessability to wineries.
Cons: Room was small. Bathroom needed a fan. Doors to room were hard to close...you could hear them throught the evening/night. I personally like my shower to be enclosed.
9.6
David
Exceptional
young couple
07-23-2017
Exceptional
Pros:
Cons:
7.5
Ashley
Good
review category group of friends
07-11-2017
Good
Pros:
Cons:
7.1
Maj
Good
family with young children
07-05-2017
Good
Pros: Ok hotel near the outlet
Cons:
10.0
Jason
Exceptional
solo traveller
07-05-2017
Very nice!
Pros: The overall stay was comfortable. I have no complaints!
Cons:
10.0
Stephen
Exceptional
review category group of friends
06-07-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
05-28-2017
Hard To Look Past Ice...
Pros: Extremely clean.
Cons: The shower was ice cold both times my partner and I showered. So, 4 times. Hard to look past that.
6.7
Glenn
Pleasant
review category group of friends
05-15-2017
Pleasant
Pros:
Cons: Wi-Fi poor and staff at reception did not appear concerned
9.6
Diane
Exceptional
young couple
05-07-2017
Clean Nice No indoor Pool
Pros: The staff were friendly and welcoming. The hotel was an authentic representation of the pictures. They store extra towels and rags neatly in bathroom.
Cons: They don't have an indoor pool, and their outdoor pool doesn't open until May. I think they should notify customers of this beforehand. I packed my beautiful swim wear and couldn't use it. ALSO IF YOU SELECT ROOM WITH CONTINENTAL BREAKFAST, ALL YOU GET IS A CROISSANT, YOGURT, AND GRANOLA. However, they give you the voucher beforehand, so you can use the $10 credit any way you choose.
9.6
John
Exceptional
young couple
04-16-2017
Exceptional
Pros:
Cons:
6.3
Michael
Pleasant
review category group of friends
04-14-2017
Just ok...
Pros: Location, design/ ambiance. The piano player in the restaurant is lovely, and the manager of the restaurant tries very hard. The public spaces of the hotel are clean and everyone is polite.
Cons: I've stayed in this hotel for years and have watched it decline with each passing stay. I keep hoping it will get better because it's a great location for our needs. The staff seems over jobbed- there's a lack of confidence in all that they try to do and here is never a hotel manager present. I was Disappointed in the air condition in the room, & the cleanliness of the sink in the bathroom. The food in the bistro has declined the greatest. The quality and portion do not equate to what you pay.
8.3
Kimberly
Very Good
review category group of friends
04-14-2017
Very good
Pros:
Cons:
9.2
Jennifer
Wonderful
review category group of friends
04-10-2017
Superb
Pros:
Cons: The only downside to this hotel was the spa. It is located right outside the event hall. I booked a massage and half way through a DJ starts playing and my relaxing massage turned into listening to rap music. If you are not using the spa then great stay.
6.3
Kristin
Pleasant
young couple
04-06-2017
First stay/experience for Romantic Getaway
Pros: Upon arrival, and throughout stay, staff was extremely courteous and knowledgeable​. Checkout time is at 11am, which was nice. The food at Bistro 72 was plentiful in portion size, and thoroughly enjoyed. The Spa on site was another bonus, and we'd go there just for those two pluses alone, which can be enjoyed without staying on site. The location is also close to the heart of Riverhead, which was convienent for things to do.
Cons: The room itself was small, and the shower odd; no bathtub, and half a shower door. The walls are not well insulated/sound proofed, and we could clearly hear the guests music, coughing, etc. in the ajoined room. The televisions in the room were very dated, and could stand to be updated. The fireplace was not accessible to sit by, but part of the dining room in Bistro 72; that was very disappointing. The overall price for the stay was certainly not anywhere near in line with what we expected for that cost. Oh, and 11.63% tax rate?! Crazy!
10.0
Darrell
Exceptional
young couple
03-13-2017
Exceptional
Pros:
Cons: The thermostat in the room kept it either ice cold or flaming hot
7.5
Natasha
Good
young couple
02-26-2017
Nice Time!
Pros: Everything was very nice. The waitress at the Bistro was awesome. The rooms were clean but the beds were so uncomfortable. I would say it's necessary for them to at least get new pillows. Otherwise, everything was lovely.
Cons: The beds weren't comfortable.
10.0
Jennifer
Exceptional
young couple
02-16-2017
Exceptional
Pros:
Cons:
7.5
Chris
Good
young couple
02-13-2017
Hotel review
Pros:
Cons:
9.6
Mike
Exceptional
young couple
02-06-2017
Great East end getaway headquarters
Pros: Rooms are always clean and the toiletries are top notch. The staff is super friendly and always has a recommendation for local vineyards and possibly some great vouchers if you pick the right package. The restaurant is top quality
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