Hilton Garden Inn Rochester Downtown

AAA Inspector Rating
8.7
Excellent
103 Guest Ratings
155 E Main St
Rochester, NY 14604- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.3
Bath3.3
Public Areas3.5
ARATED
AAA Inspector Notes
This beautifully restored former department store offers a unique lobby and spacious accommodations. Room types vary in size, but they all feature a comfortable pillowtop mattresses and soft bedding. Smoke free premises. 106 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct South Ave, just e; downtown. 155 E Main St 14604.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-bus & train stations.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great value for the room and good arrangement with the next door garage for free parking with first floor parking spots for the hotel.
Cons: No electric vent fan for the bath room to clear moisture from taking a shower. Also room walls (at least one) needs brighter color...room felt dark.
5.0
Anonymous
Fair
08-11-2017
Pros: very nice staff ,very clean
Cons: uncomfortable beds pillows ,jet tub in room broke reported and never fixed my whole stay,restaurant was not good [room service],room with view= view of alley ,house keeping took towels did not replace,left garbage piled in room by door
1.0
Anonymous
Very Poor
08-11-2017
Pros: It is updated and nice looking.
Cons: I had to clean the tub to the jacuzzi.. The button got stuck when I was trying to get out and no maintenance available to turn it off. 11 pm at night, the desk clerk was not helpful told me to close the bathroom door to sleep. The jets were throwing water
10.0
Anonymous
Exceptional
09-12-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-08-2015
Such a pleasant stay
Pros:
Cons:
Showing reviews 1 - 5 of 50