Hilton Garden Inn Rochester Downtown

AAA Inspector Rating
8.7
Excellent
103 Guest Ratings
155 E Main St
Rochester, NY 14604- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.3
Bath3.3
Public Areas3.5
ARATED
AAA Inspector Notes
This beautifully restored former department store offers a unique lobby and spacious accommodations. Room types vary in size, but they all feature a comfortable pillowtop mattresses and soft bedding. Smoke free premises. 106 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct South Ave, just e; downtown. 155 E Main St 14604.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-bus & train stations.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
7.0
James
Good
Traveling as Couple
11-17-2017
Pros: proximity to the arena we were going to see a concert.
Cons: we were not waited on at the Hotel restaurant. after 20 minutes of being ignored , with out getting any service. Had to have our dinner at the arena.
1.0
Adrienne
Very Poor
Traveling as Couple
11-17-2017
Pros: It is updated and nice looking.
Cons: I had to clean the tub to the jacuzzi.. The button got stuck when I was trying to get out and no maintenance available to turn it off. 11 pm at night, the desk clerk was not helpful told me to close the bathroom door to sleep. The jets were throwing water
6.0
Verified Hotel Guest
Pleasant
11-17-2017
Pros: It is new, and very modern.
Cons: My room was not available to me when arrived and I was told I had to take another room. I was well accommodated by it was kind of an inconvenience.
9.6
Anonymous
Exceptional
solo traveller
11-15-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
11-13-2017
Couldn't be better
Pros: Apart from its many other positive attributes, the mobility accommodations here are really good. Staff members are friendly and helpful. The beds are designed for allergy sufferers. The rooms are incredibly quiet. Nothing is fancy here, but everything works really well. The airport shuttle is provided by the hotel.
Cons:
Showing reviews 1 - 5 of 50