Hilton Garden Inn Rochester Downtown

AAA Inspector Rating
8.7
Excellent
103 Guest Ratings
155 E Main St
Rochester, NY 14604- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.3
Bath3.3
Public Areas3.5
ARATED
AAA Inspector Notes
This beautifully restored former department store offers a unique lobby and spacious accommodations. Room types vary in size, but they all feature a comfortable pillowtop mattresses and soft bedding. Smoke free premises. 106 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct South Ave, just e; downtown. 155 E Main St 14604.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-bus & train stations.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
9.0
Peter
Wonderful
Traveling as Couple
06-23-2017
Pros: Great value for the room and good arrangement with the next door garage for free parking with first floor parking spots for the hotel.
Cons: No electric vent fan for the bath room to clear moisture from taking a shower. Also room walls (at least one) needs brighter color...room felt dark.
5.0
Verified Hotel Guest
Fair
Solo Traveler
06-23-2017
Pros: very nice staff ,very clean
Cons: uncomfortable beds pillows ,jet tub in room broke reported and never fixed my whole stay,restaurant was not good [room service],room with view= view of alley ,house keeping took towels did not replace,left garbage piled in room by door
1.0
Adrienne
Very Poor
Traveling as Couple
06-23-2017
Pros: It is updated and nice looking.
Cons: I had to clean the tub to the jacuzzi.. The button got stuck when I was trying to get out and no maintenance available to turn it off. 11 pm at night, the desk clerk was not helpful told me to close the bathroom door to sleep. The jets were throwing water
6.0
Verified Hotel Guest
Pleasant
06-23-2017
Pros: It is new, and very modern.
Cons: My room was not available to me when arrived and I was told I had to take another room. I was well accommodated by it was kind of an inconvenience.
8.8
Jeremy
Excellent
young couple
06-01-2017
Pros: Conveniently located right in the middle of town. Very close to bike paths, restaurants, bars and activities. The cost of this hotel was under the other hotels near by and it was very clean, great staff, and had everything you'd expect from a hotel. The exercise room was nice with good equipment.
Cons: This isn't the hotel to book if you're looking for a view. It is surrounded on all sides by taller buildings. Having a bad back the beds were not top of the line, but were much better than at budget hotels.
Showing reviews 1 - 5 of 50