Crowne Plaza Syracuse-Hotel & Conference Center

AAA Inspector Rating
701 E Genesee St
Syracuse, NY 13210- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.5
Public Areas3.1
ARATED
AAA Inspector Notes
This downtown hotel features a spacious lobby with modern, elegant décor. Guest rooms vary in size and appointment and are uniquely configured for the building structure. Smoke free premises. 279 units. 20 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Almond St; downtown. 701 E Genesee St 13210.
Parking
on-site (fee).
Dining & Entertainment
Redfield's Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, massage.
Guest Services
airport transportation, room service, area transportation-within 3 mi & local businesses.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 233 guests
Showing reviews 1 - 5 of 50
7.5
Kurt
Good
family with young children
11-22-2017
Good
Pros:
Cons:
10.0
Jamie
Exceptional
young couple
11-20-2017
Exceptional
Pros: The staff was very nice
Cons:
9.2
Anonymous
Wonderful
family with young children
11-18-2017
Superb
Pros:
Cons:
8.0
Bradford
Very Good
Solo Traveler
11-17-2017
Pros: Ive stayed at the crown before. I like the remodeled rooms and its location to the city.
Cons: Two things: 1) when i forst got into the room there was a rather loud whistle coming from the bathroom. I couldnt find where it was coming from. After about an hour it stopped 2) the mandatory $9.00 parking fee.. where else would you park?
3.0
Jacqueline
Poor
Traveling as Couple
11-17-2017
Pros:
Cons: there was mold in the vents as well as along the windows. the front staff was not very friendly nor helpful very bad customer service.
Showing reviews 1 - 5 of 50