Genesee Grande Hotel

AAA Inspector Rating
8.7
Very Good
62 Guest Ratings
1060 E Genesee St
Syracuse, NY 13210- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.1
Bath3.1
Public Areas4.1
ARATED
AAA Inspector Notes
Sophistication and elegance have arrived at this hotel offering upscale public areas and well-appointed rooms and suites. It is located near Syracuse University and medical center. Smoke free premises. 159 units, some kitchens. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-81 exit 18, 0.7 mi e on SR 92 (Genesee St). 1060 E Genesee St 13210.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
high-speed Internet, wireless Internet. Some: refrigerators, microwaves, coffeemakers, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-local businesses within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Family w/Teens
08-06-2017
The hotel is very convenient to Syracuse University, which was our destination. It is an older hotel, but quaint. Room was a bit small, as was bathroom. Room was clean and beds comfortable.
Pros: Proximity to Syracuse. Hotel style/quaintness.
Cons: I reserved room on AAA website. Reservation said it included breakfast. There was a $94 option per night for just room, or $135 with breakfast. I figured for a full breakfast for two people (there were three of us in the room but I figured breakfast would be for two), $40 would be a good deal. When I checked in, the woman at front desk never mentioned breakfast. I went down to desk later and inquired. She said they don't ever include breakfast at that hotel as it is a full service restaurant and I must be mistaken. I showed her the print out from my reservation, which clearly said "Breakfast included." She still insisted I was wrong and since I booked on "Priceline.com" (note, I booked on AAA!), they would not cover it. I again questioned her, so she called the manager of the restaurant, "Mike". He gave me a $25 gift card for restaurant. This did not cover breakfast for two people. We were the only people in the restaurant for breakfast on the morning of Thursday, Aug 3rd. It took quite a while for our meal to be served.
7.0
Verified Hotel Guest
Good
Family with Teens
10-13-2017
Pros: Very convenient to Syracuse University, friendly and helpful staff
Cons:
10.0
Vanessa
Exceptional
Solo Traveler
10-13-2017
Pros: This hotel has a lot of character, it is gorgeous and the rooms I thought were pretty spacious. I got an amazing deal on the hotel and I was very impressed with it. My guest room was comfortable and spacious and it had a nice atmosphere.
Cons: There was no spa.
10.0
Gary
Exceptional
Traveling as Couple
10-13-2017
Pros: Very convenient. Great location and great accommodations. Would absolutely stay there again.
Cons: Parking was sparse due to an event but we lucked out as someone was leaving as we were coming back.
9.0
Josiane
Wonderful
Traveling as Couple
10-13-2017
Pros: The room was awesome
Cons:
Showing reviews 1 - 5 of 50