Best Western Plus Franklin Square Inn Troy/Albany

AAA Inspector Rating
8.7
Very Good
55 Guest Ratings
One 4th St
Troy, NY 12180- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.2
Public Areas3.2
ARATED
AAA Inspector Notes
Guests at this downtown hotel will enjoy the elegant lobby and the regal décor in some guest rooms. Enjoy walking to some of the area's restaurants or exploring the city center. Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-787 exit 8, just e on 23rd to Federal St, just e to 4th St, then just s; downtown. One 4th St 12180.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
9.8
Verified AAA Guest
Exceptional
Family w/Teens
04-03-2017
Very convenient to RPI, walking distance from the campus. It was clean, neat, and everything was smooth, even though under construction.
Pros: Nice lobby, good breakfast choices, room was comfortable and clean. Staff was courteous.
Cons: Just a temporary note, there was construction, but that will be done soon.
3.8
Verified AAA Guest
Poor
Family w/Teens
09-13-2016
Was a good location for my need of touring RPIThe rooms need updating significantly Not impressed and not happy with stay
Pros: Location worked for me
Cons: Bed extremely uncomfortableBathroom was not clean Heat and air not consistent could not regulate in the roomGarage in hallway when we checked in and was still there next day For the price I paid I expected better
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-08-2017
Pros: The hotel was very clean and welcoming.
Cons: Location was very loud at night with sirens.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
12-08-2017
Pros: Location and staff. Customer service was excellent!
Cons: Noisy air conditioning unit. Horrible on and off system all night long
7.0
Verified Hotel Guest
Good
Family with Teens
12-08-2017
Pros: Nice location and reasonable price.
Cons: Room was a bit small
Showing reviews 1 - 5 of 50