Best Western Plus Franklin Square Inn Troy/Albany

AAA Inspector Rating
8.7
Very Good
55 Guest Ratings
One 4th St
Troy, NY 12180- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Notes
Guests at this downtown hotel will enjoy the elegant lobby and the regal décor in some guest rooms. Enjoy walking to some of the area's restaurants or exploring the city center. Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-787 exit 8, just e on 23rd to Federal St, just e to 4th St, then just s; downtown. One 4th St 12180.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
9.8
Verified AAA Guest
Exceptional
Family w/Teens
04-03-2017
Very convenient to RPI, walking distance from the campus. It was clean, neat, and everything was smooth, even though under construction.
Pros: Nice lobby, good breakfast choices, room was comfortable and clean. Staff was courteous.
Cons: Just a temporary note, there was construction, but that will be done soon.
3.8
Verified AAA Guest
Poor
Family w/Teens
09-13-2016
Was a good location for my need of touring RPIThe rooms need updating significantly Not impressed and not happy with stay
Pros: Location worked for me
Cons: Bed extremely uncomfortableBathroom was not clean Heat and air not consistent could not regulate in the roomGarage in hallway when we checked in and was still there next day For the price I paid I expected better
8.3
Fahy_family
Very Good
family with young children
04-22-2017
Pros: Hotel features excellent architectural photography of buildings in Troy by local photographer Michael Gallitelli. I truly appreciated the opportunity to have the opportunity to view artwork relevant to the area instead of the usual corporate decor. The work is featured not only in pubic areas, but in the rooms also. Nicely done Franklin Square Inn! Very good breakfast included with your stay ... but local restaurants are even better. Tough choice.
Cons: Our mini fridge made a weird constant ticking noise all night, even unplugging it didn't make it stop.
10.0
Michaela
Exceptional
young couple
04-16-2017
Pros: The location is excellent. We were upgraded for free to a king room from a queen by a lovely lady at reception. The room was lovely and modern, very clean. The beds are extremely comfortable too.
Cons:
7.9
Nancy
Good
family with young children
04-15-2017
Pros: The complimentary breakfast was outstanding
Cons: N/A
Showing reviews 1 - 5 of 50