Best Western Plus Franklin Square Inn Troy/Albany

AAA Inspector Rating
8.7
Excellent
32 Guest Ratings
One 4th St
Troy, NY 12180- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
X
AAA Inspector Notes
An elegant lobby sets the mood for the upscale features of this property. Guests are within walking distance to a variety of restaurants. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-787 exit 8, just e on 23rd to Federal St, just e to 4th St, then just s; downtown. One 4th St 12180.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 6
3.8
Verified AAA Guest
Poor
Family w/Teens
09-13-2016
Was a good location for my need of touring RPIThe rooms need updating significantly Not impressed and not happy with stay
Pros: Location worked for me
Cons: Bed extremely uncomfortableBathroom was not clean Heat and air not consistent could not regulate in the roomGarage in hallway when we checked in and was still there next day For the price I paid I expected better
5.0
Verified Hotel Guest
Fair
07-10-2016
Pros: Staff was friendly and helpful.
Cons: The rooms are tired. Ours had a stale odor. There are not enough accessible outlets in the room. we had to unplug the lamps to charge our electronics.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
06-27-2016
Pros: Loved the full cooked breakfast and the all day coffee, tea and iced water, not to mention the cookies all day. Easy parking and great location. Easy on and easy off the highway.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-19-2016
Pros: Location and staff. Customer service was excellent!
Cons: Noisy air conditioning unit. Horrible on and off system all night long
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-15-2016
Pros: The hotel was very clean and welcoming.
Cons: Location was very loud at night with sirens.
Showing reviews 1 - 5 of 6