Best Western Gateway Adirondack Inn

AAA Inspector Rating
8.7
175 N Genesee St
Utica, NY 13502- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
A variety of different room types are available at this property. The standard accommodations are modest in size, while the suites are more spacious. Set back from the main road on landscaped grounds. Guests are invited to enjoy a complimentary breakfast daily. Smoke free premises. 87 units, some efficiencies and kitchens. 1-2 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 (New York State Thruway) exit 31, 0.5 mi s. 175 N Genesee St 13502.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 85 guests
Showing reviews 1 - 5 of 48
9.8
Verified AAA Guest
Exceptional
Solo
10-05-2016
Clean and quiet
Pros: Cleanliness
Cons: Breakfast could have been better
7.5
Anonymous
Good
solo traveller
04-18-2017
Pros: I always see bacon in all of your BW breakfast ads, and always get served sausage links. However, the option to have eggs, meat and potatoes is great, as well as the variety of juices, and coffee, etc. I also loved trying out the waffles which were excellent.
Cons: A little more updating on the buildings, I see they are painted and such, but the lobby in the 2 story building looks like a prison and brings down the quality of the entire building. Also, the horrible outdoor area, run down broken parking lot, beat down shrubs, old windows, etc. Just a few more updates and it would look much nicer and bring in better customers rather than partiers and dealers.
9.6
Terry
Exceptional
family with young children
04-06-2017
Pros: Courteous staff, very clean room and facility. Good quality breakfast. Pleased.
Cons: For the purpose of our trip and stay, there were no negatives.Booked on booking.com
6.3
Bridget
Pleasant
solo traveller
03-13-2017
Pros: great customer service, and coffee was very good
Cons: the heat! It was extremely cold outside, my room was not heated upon arrival. I turned it up as far as it would go, I slept in a hat, fleece PJ's and had two extra blankets and was still cold all night. Also, it was daylight savings night so that added to loss of sleep.
7.5
James
Good
solo traveller
01-30-2017
Pros: Very quiet. As I pulled in the driveway I noticed there were no vehicles to be seen. Looked like it was closed down. Same when I checked out in the morning. Saw 1 other person and no cars our front. Very strange but it made for a quiet stay. Wifi was good, room clean.
Cons: At breakfast the hot food trays consisted of cold potatoes, sausage patties and hard boiled eggs in water. Never saw that before.
Showing reviews 1 - 5 of 48