Hilton Garden Inn Watertown/Thousand Islands

AAA Inspector Rating
8.7
Excellent
132 Guest Ratings
1290 Arsenal St
Watertown, NY 13601- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.2
Public Areas3.3
ARATED
AAA Inspector Notes
Each of the spacious guest rooms at this hotel is equipped with a 37-inch LCD television. The property includes a fire pit where many guests enjoy their evenings. S'more supplies are available for purchase at the front desk. Smoke free premises. 136 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-81 exit 45, just ne. 1290 Arsenal St 13601.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 132 guests
Showing reviews 1 - 5 of 50
10.0
Linda
Exceptional
family with young children
11-13-2017
A One-Night Getaway for the...
Pros: It was very close to all the places we wanted to visit. The layout of the hotel was excellent and the room was large and comfortable. The on-site restaurant was awesome and the food was delicious!! All of the staff were friendly and helpful.
Cons: The property was wonderful, however the hotel policy is because we booked our room through a '3rd party vendor' we did not get the free breakfast. However, we did get complimentary coffee and tea.
10.0
Anonymous
Exceptional
young couple
10-18-2017
Fabulous
Pros: Love the room.
Cons: Being a Hilton honors memeber we normally get a free upgrade to a suite with a seperate liv room with a sofa. If an upgrade is available at the time of booking I think being a honors memeber it should be mentioned as an option. If we decline so be it. We go out of our way to book Hilton’s. We should be rewarded more with upgrades than points. Also, if we have to purchase breakfast at the facility that to should reward us with some type of points.
9.6
Anonymous
Exceptional
family with young children
10-16-2017
Exceptional
Pros:
Cons:
7.5
Susan
Good
review category group of friends
10-08-2017
Good
Pros:
Cons:
9.2
Elaine554
Wonderful
family with young children
09-07-2017
Everything was very clean. Loved...
Pros: Our room was very clean and the beds were comfortable. The pool and hot tub were great. Front desk staff very nice and helpful.
Cons: Breakfast was delicious, but very expensive!
Showing reviews 1 - 5 of 50