Fairfield Inn & Suites by Marriott Rochester/East

AAA Inspector Rating
8.7
Excellent
42 Guest Ratings
915 Hard Rd
Webster, NY 14580- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.2
Public Areas3.0
ARATED
AAA Inspector Notes
This recently renovated hotel features spacious guest rooms with comfortable bedding and decorative appointments. Smoke free premises. 61 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 104 exit Hard Rd, just s. Adjacent to a shopping center. 915 Hard Rd 14580.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 42 guests
Showing reviews 1 - 5 of 46
10.0
Anonymous
Exceptional
08-11-2017
It was outstanding. The room and main areas were all very clean. The staff was outstanding and anticipated our needs. Offered us umbrellas for going outside in rain. Breakfast was buffet so a lot of choices.
Pros: It was extremely clean - the most important thing to me. The staff was very friendly and accommodating.
Cons: Nothing
7.0
Anonymous
Good
08-11-2017
Cleanliness, location but not competitive compared to neighboring Hampton Inn for example
Pros: Hotel is very clean. Staff need more customer service training. Breakfast space is small
Cons: Breakfast area too small and close to reception and entrance which makes the area crouded
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: We got to the hotel and they gave us someone elses room. Then told me they didn't have a room for us. They found us one, and young girls from out of town kept us up till 1AM.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was great. I definitely stay there again.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I was very impressed by how comfortable the bed was! The mattress, sheets, pillows and all. Controlling the room's temperature was easy, accurate, and allowed me to get the room to the temp perfect for me. The blackout curtains were perfect.
Cons: There was hair stuck to the wallpaper in the bathroom. Minor, but still gross. The high pressure limited flow from the shower head was not enjoyable or relaxing.
Showing reviews 1 - 5 of 46