Viana Hotel & Spa, Best Western Premier Collection

AAA Inspector Rating
8.7
Excellent
214 Guest Ratings
3998 Brush Hollow Rd
Westbury, NY 11590- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.9
Bath3.3
Public Areas4.0
BEST OF 3 DIAMOND
ARATED
AAA Inspector Notes
Guest rooms at this feng shui-inspired hotel feature plush bedding and robes alongside eco-friendly amenities. The unique green elements include towels and robes made of recycled bamboo. A Zen-like spa with a bevy of treatment options and a small current-resistant lap pool are perfect spots to unwind. The adult game room features a billiards table, a large wall-mounted flat-screen TV to play Sony Playstation or Xbox, and bookshelves filled with traditional board games and books. Smoke free premises. 116 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
Northern Pkwy exit 34, just ne. 3998 Brush Hollow Rd 11590.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, game room, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 10 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 214 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Solo Traveler
11-17-2017
Pros: The staff was friendly and helpful
Cons: Bed short, in room coffee did not work ,room not clean as I would expect . The parking is absurd they have less then half the spaces to park as they have number of rooms . The valet parking put your vehicle in a unsecure area at your risk if lot full .
7.0
Verified Hotel Guest
Good
11-17-2017
Pros: décor, location, cleanliness and staff
Cons: no sheets, blankets, pillows for pull out bed in room even after settling at checking for king with pull out versus booked room with two double beds. 3rd floor hall had foul odor. lobby chandeliers had cobwebs. broken fire ext covers
10.0
Thomas
Exceptional
Traveling as Couple
11-17-2017
Pros: Great room, friendly staff, good food and drinks.
Cons:
1.0
Verified Hotel Guest
Very Poor
Business Traveler
11-17-2017
Pros: It's relatively new.
Cons: Hotel has noise problem. The room's air conditioning/heating system seems to be installed in a cabinet in the room which is very loud. Hotel is located next to a commercial gas distribution facility which seems to be running also in the evening hours.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: The room was clean with a comfortable bed and nice shower. The staff was very friendly and they went out of their way to make sure we were satisfied with our stay.
Cons: We will stay here again
Showing reviews 1 - 5 of 50