Remodeled in 2016, the hotel features striking public areas. You can count on comfy arm chair seating and pillow-topped mattresses as well as stuffed duvets. There are multiple nearby dining options. This is a great place to stay if you are flying late or plan to depart early.
Smoke free premises. 181 units. 5 stories, interior corridors.
valet and coin laundry, area transportation-within 6 mi (10 km).
1-7 night minimum stay, cancellation fee imposed.
OVERALL GUEST SCORE
Based on Ratings from 112 guests
Showing reviews 1 - 5 of 23
Pros: Proximity to airport. Room rate and amenities. Close to restaurants etc.
Cons: Bit more variety at buffet breakfast
A good stay at the...
Pros: Nice and comfortable rooms, clean, good breakfast, closed to the airport, but quiet
Pros: do not drink coffee, or use ftnesscenter.
Cons: the woman at the desk, was not very good at telling where the room was.. we had to go back and ask..
Overall it was a average...
Pros: They had pretty good and friendly staff.
Cons: The A/C in our room wasn't that great. The beds were good and the bathroom and shower were nice. The breakfast was ok but we didn't get sevice like I though we would. Normally we would have staff picking up plates bring us coffee, stuff I've experience at other hotels in Monterrey. Also we don't eat pork so the staff would make us plain eggs or with vegetables. But they didn't really cater to us like I hoped.
Cons: No Bar or Restaurant Stayed overnight for an early flight the next day
Nice and comfortable
Pros: Like the location and feel like home.
Cons: Nothing special. Maybe give me some discount in my next stay in Hampton INN.
Rude customer attention, stone age...
Cons: Check-in has no qualified employees resulting in wrong charge amount in the credit card, instead to inform me of the issue, they simply blocked the room key , not either civilized or good business behavior procedure.
It was their fault, not mine.
I thought it was only the person who attended me, but after a couple of days I could check that is general behavior of all staff. Big issue for this hotel.
If you want, rude and no manners treatment, this is the hotel.
Time to change hotel in Monterrey, while I remember this issue, I will never stay again in this hotel.
A fine hotel with an...
Pros: The airport shuttle was right on schedule. For a mainly business hotel, this one had a lot more than comfort and cleanliness. It had a very personable and helpful staff. Receptionist Dora spent over an hour to procure me a bus ticket. Otherwise I'd have been stranded the next day. She should be promoted. This was far beyond the call of duty.
Cons: Not enough staff to provide bed sheets
Pros: The location
Reasonable stay at Hampton. Monterrey.
Pros: Close to airport only 300.pesos. Nice staff & great shuttle guy!
Cons: Wasn't as clean as most Hamptons.
Fair choice to stay near...
Pros: Near to everything.
Cons: Not very updated.
Pros: Breakfast is very nice, bed is very comfortable.
Pros: The breakfast was really nice & the room was very comfortable!
Cons: Well, it is not near the centre but for flying purposes it is an excellent choice