Hotel Quinta Real Monterrey

AAA Inspector Rating
8.7
Very Good
118 Guest Ratings
Diego Rivera No. 500
Monterrey, NL - Map It
Photos
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AAA Inspector Notes
Bedazzling colonial architecture and upscale décor enhance the property, which features a rotunda registration area, life-size artwork and palatial furnishings. Guest rooms exude obvious refinement. Meets AAA guest room security requirements. Smoke free premises. 165 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Across from Plaza Fiesta San Agustin. Located in an upscale financial district. Diego Rivera No. 500.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room, spa.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 118 guests
Showing reviews 1 - 5 of 21
5.8
Melinda
Okay
young couple
07-30-2016
Pros: The room smelled moldy. And the air in the room felt very humid.
Cons: The room smell
10.0
Iliana
Exceptional
young couple
07-06-2016
Pros: Very clean excellent service
Cons: They didn't take cash
9.6
Jan
Exceptional
mature couple
06-28-2016
Pros: The service is great and the premises are exceptional. This is a return visit during a long period stay in Mexico.
Cons:
7.1
Jan
Good
mature couple
06-27-2016
Pros: Service quality is high and everyone appears to be "on their toes" . Refined service. It's a great hotel for a short term stay. The toiletries. Room service food is only average. I expected a lot more in food preparation quality and in room dining service.
Cons: No coffee machine or water kettle in the room!! In a hotel of this caliber and with such beautiful rooms, the least they could do is allow you to enjoy the room and treat you to a cup of coffee in the room. For long-term stays and if you like to unpack, there is no appropriate dresser or drawers to put small items. No English T.V. or at least the SAP doesn't work. The housekeeping doesn't replenish toiletries every day. For 2 people in the room who shower 2-3 times per day, the toiletries are skimpy. Towels are scratchy and thin. New towels are a must and soon. Air conditioner only cools up to 21 degrees Celsius. Monterrey can easily reach 38 degrees on a normal day.
10.0
Christian
Exceptional
solo traveller
06-01-2016
Pros:
Cons: They charge me before my arrival. My bank is asking me for a letter from Quinta Real but they haven't solve this issue yet.
Showing reviews 1 - 5 of 21