Sheraton

Hidalgo 310 Oriente
Monterrey, NL 64000- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Notes
Elegant furnishings lend to the turn-of-the-20th-century ambience of this historic hotel's public areas; about 1/2 the guest rooms are updated and spacious, the other 1/2 are waiting to be remodeled. Ask for the tower section that has the remodeled rooms, you'll be glad you did. Under major renovation. Smoke free premises. 229 units. 11 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Just w of Plaza Hidalgo at Ave Hidalgo and E Carranza. Located in heart of historico area. Hidalgo 310 Oriente 64000.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, tennis, health club, massage.
Guest Services
valet laundry, room service, child care.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 110 guests
Showing reviews 1 - 5 of 48
5.4
Marcela
Fair
family with young children
02-18-2018
Hotel in evident decay, in...
Pros:
Cons: The guest from next room were very loud until very late hours, and the hotel dint do anything about it, hotel is been used as a motel for couples, dirty carpets, floors in the bathrooms where wet, and the elevator dint work, the personnel from the hotel had a rather bulling attitude in stead of been concerned about the noise by one of the guest that keep banging he’s door and furniture after 12:00 in the night.
10.0
Laurie
Exceptional
solo traveller
02-17-2018
Good location and great staff.
Pros: It's close to Centro and shopping.
Cons: The food service in the restaurant is slow.
6.0
Rafael
Pleasant
Traveling as Couple
02-16-2018
Old facility trying to improve, but smells musty(needs new carpetS) AND DEFINITELY needs new A/C units.
Pros: Location.
Cons: AC system.
7.0
Kevin
Good
Family with Young Children
02-16-2018
Pros: good location, good staff
Cons:
10.0
Laurie
Exceptional
solo traveller
02-06-2018
A good value.
Pros: I liked being able to walk to nearby places of interest. Staff were very nice and the property was relaxing.
Cons: They need to install fans in the bathroom to let steam escape. Otherwise, the room was quite nice.
Showing reviews 1 - 5 of 48