Sheraton Ambassador Monterrey Hotel

Hidalgo 310 Oriente
Monterrey, NL 64000- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Notes
Elegant furnishings lend to the turn-of-the-20th-century ambience of this historic hotel's public areas; about 1/2 the guest rooms are updated and spacious, the other 1/2 are waiting to be remodeled. Ask for the tower section that has the remodeled rooms, you'll be glad you did. Under major renovation, scheduled to be completed November 2017. Smoke free premises. 229 units. 11 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Just w of Plaza Hidalgo at Ave Hidalgo and E Carranza. Located in heart of historico area. Hidalgo 310 Oriente 64000.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, tennis, health club, massage.
Guest Services
valet laundry, room service, child care.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 110 guests
Showing reviews 1 - 5 of 35
9.0
Anonymous
Wonderful
08-11-2017
Excellent hotel in a central location, just off the main shopping precinct. The hotel is safe and the staff courteous. I have stayed here many times on business over many years and will continue to do so when in Monterrey.
Pros: Old world ambience.
Cons: Breakfast not included.
6.0
Anonymous
Pleasant
08-11-2017
Old facility trying to improve, but smells musty(needs new carpetS) AND DEFINITELY needs new A/C units.
Pros: Location.
Cons: AC system.
7.0
Anonymous
Good
08-11-2017
Pros: good location, good staff
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: La habitacion 133 asignada esta en un pasillo por el que te trasladas que parece mas bien un hotel de 2 estrellas, el servicio del vallet parking es pesimo, la atencion del personal de recepcion es nula ante la queja del cliente. Fatal experiencia.
Cons: Es una verguenza que una cadena como Sheraton no supervise instalaciones cuando va el prestigio de su marca es una verdadera verguenza. No volvere nunca mas a este hotel de 2 estrellas, lastima de lobby que esta muy bonito.
7.5
Anonymous
Good
08-11-2017
Awful
Pros: We were extorcioned by a call in the room.
Cons: The call
Showing reviews 1 - 5 of 35