Courtyard by Marriott St. John's

AAA Inspector Rating
8.7
Excellent
203 Guest Ratings
131 Duckworth St
St. John's, NL A1C 1E9- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
This modern hotel overlooking the harbor is a good base for exploring downtown. The newly-renovated standard rooms have great work stations with an ergonomic chair and roll-out desk. The rooms are kept exceptionally clean and offer nice views of the city and harbor. Smoke free premises. 86 units. 1-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Ordnance St. 131 Duckworth St A1C 1E9.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 203 guests
Showing reviews 1 - 5 of 50
2.0
Anonymous
Poor
08-11-2017
Pros: Staff were nice
Cons: Everything else..nothing was how it was supposed to be. Room was small and not like the one on the site. Paid the extra for the city view and there was no view..was stuck looking at a parking lot. No view of the city whatsoever..many problems & overpriced
8.3
Anonymous
Very Good
08-15-2017
Excellent location for exploring St....
Pros: The location is excellent for exploring downtown St. John's and the views from the restaurant, over the harbour, are stunning.
Cons: The lift was very slow!
9.6
Anonymous
Exceptional
08-05-2017
Great location for a visit...
Pros: All the Reception staff were really friendly and helpful. So was David the concierge. However, their booking system had problems with our reservations. We weren't even shown as having a booking until they drilled further and found us. They said they had problems with Booking.com customers "all the time". Having never had a problem before, we felt it was the way their own booking systems are set up. We had a 4 day gap between stays as we travelled across Newfoundland and had left a bottle of wine in the fridge. After an email to the hotel they assured us it would be waiting for us on our return...and it was. We found the housekeepers to be very friendly (Renata I think). Always cheerful.
Cons: Without a doubt, the bar staff are hopeless, with the exception of a young blonde lady on duty on the afternoon of our arrival 8th July. All the others hadn't got much of a clue it seemed to us. One day my husband ordered a single malt. The bar lady didn't have any idea of what that was. On several occasions (different staff) we would place our orders, and then even though the place wasn't busy, it would take about 10 mins to be served 2 beers, 1 wine and 1 coke. Then they would be brought one item at a time to the table instead of all at once on a tray, which would be more professional. The bar costs are exhorbitant. The breakfast waiting staff weren't much better. The only person who was reliable was the small lady who seemed to be in charge. One morning we must have asked our waiter 3 times for more hot water for the tea pot. It never did arrive so in the end we gave up. Both the bar and the restaurant staff need more training.
10.0
Anonymous
Exceptional
07-26-2017
Exceptional
Pros: Well situated and within easy access to main roads by car and walking distance to many shops and restaurants. Parking situation was a bit tight. Small lot and usually full when we returned to hotels , but there was street parking right in front of hotel and as it was the weekend , there was no cost.
Cons:
8.8
Anonymous
Excellent
07-19-2017
Nice hotel in St. John's
Pros: Excellent location, very clean and comfortable; laundry onsite; quiet room. Staff is very polite.
Cons:
Showing reviews 1 - 5 of 50