Country Inn & Suites By Carlson-Asheville West

AAA Inspector Rating
8.7
Excellent
793 Guest Ratings
1914 Old Haywood Rd
Asheville, NC 28806- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.2
Public Areas3.0
ARATED
AAA Inspector Notes
This property features a cozy lobby with a lending library. They offer very spacious rooms with decor in earth tones, some with separate sitting area and sofa beds. Smoke free premises. 80 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 44, just n on Old Smokey Park Hwy, then just nw. 1914 Old Haywood Rd 28806.
Pool
heated outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 793 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff and rooms were spacious.
Cons: Breakfast was just ok
8.0
Anonymous
Very Good
08-11-2017
Pros: Real dinner ware at breakfast vice Styrofoam.
Cons: Elevators and hallways need a deep cleaning.
1.0
Anonymous
Very Poor
08-11-2017
Disappointed
Pros: We thought the hotel was nice but we now have bedbugs. We were away for only one night so we had to get them there. I have never had this happen before. Mortified!
Cons: BEDBUGS
8.0
Anonymous
Very Good
08-11-2017
Pros: nicely decorated, clean, and very friendly/helpful staff.
Cons: It was hard to get to
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff (all of the staff daily) were amazing! We were there during the 2016 Jonas snow storm. We got stuck in the parking lot and a staff member shoveled and helped push us out. The breakfast there was OVER THE TOP! By far the best we have had!
Cons: Over all everything was excellent. The hotel was older which I wasn't expecting but nicely updated. The room was a little small however they graciously allowed us to us the breakfast room and their dishes for meals. Storm Jonas shut EVERYTHING down.
Showing reviews 1 - 5 of 50