Crowne Plaza Tennis & Golf Resort

AAA Inspector Rating
One Resort Dr
Asheville, NC 28806- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.4
ARATED
AAA Inspector Notes
Inspector Pick (Classification): I like how it really feels as if you're at a mountain resort, but yet you're so close to the city.
You'll need to stay at least a week at this resort to get it all in: Golf, swim, tennis, zip line, bicycle and hike, all in view of arguably the most beautiful mountain range in the country. Relax in the lobby lounge or by the floor-to-ceiling stone fireplace in the sunken lobby. Smoke free premises. 272 units. 2-5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-240 exit 3B (Resort Dr), just w. One Resort Dr 28806.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
regulation golf, tennis, bicycles, playground, picnic facilities, trails, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, area transportation-downtown.
Terms
check-in 4 pm, 2 night minimum stay - weekends, 3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 414 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Two wings and lobbies have been recently remodeled into beautiful urban style deco, even smelled new. Our patio overlooked the woods. Stayed in a room in the 470's room number range. We were very pleasantly surprised by our accomodations.
Cons: It would have been nice to have had moderately priced restaurant on site (was fairly pricey for a family) and it didn't look like there were many options for dining extremely close by.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: This hotel was suppose to be in downtown but it was not even walking distance to the downtown area. It needed a lot of remodeling and the rooms smelled dank and moldy. I was shocked that this was a crown plaza hotel and 3.5 stars.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The desk receptionist was courteous when he told me they didn't have a room for us. He was both courteous when we told him not to give up our room, because we were arriving slightly late (9 o'clock), and he was nice when he told us to pack sand elsewhere.
Cons: The fact that they did not hold our room for us. We we're expect icing to stay in the downtown Asheville area as we had booked and were sent 10 miles down the road to a comfort inn. No issues with the comfort inn, but we had plans downtown - not any more.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It recently underwent a remodel and looks beautiful. Great staff, wonderful restaurant, clean, comfortable room. There are lots of fun amenities on site that I wish we'd had time to take advantage of. The shuttle to downtown was perfect.
Cons: No. We were there for 2 nights and everything was great.
5.0
Anonymous
Fair
08-11-2017
Pros: I like the proximity to downtown Asheville.
Cons: I have had better experiences in the past with this hotel. My room was not cleaned by staff and when I asked for new towels to be delivered (due to room not being cleaned), I had to get them myself. I waited 30 minutes to have them delivered.
Showing reviews 1 - 5 of 50