Four Points by Sheraton Asheville Downtown

AAA Inspector Rating
8.7
Very Good
568 Guest Ratings
22 Woodfin St
Asheville, NC 28801- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Contemporary decor and a great downtown location characterize this property, which is across from the Thomas Wolfe House. All rooms have comfy TV viewing chairs with black and white fabric upholstery. Smoke free premises. 150 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 5A (Merrimon Ave), just s, then just w. 22 Woodfin St 28801.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
Chop House Asheville Downtown, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 568 guests
Showing reviews 1 - 5 of 50
8.0
Verified AAA Guest
Very Good
Solo
06-17-2016
The front desk was accommodating, the all day parking pass even after checkout was convenient and all the best places were within walking distance. When I arrived the room was clean, no funky smells, the dresser wood had chips but nothing I really cared about. The environment felt friendly and safe. I didn't have a microwave, only a fridge when I arrived. When I informed the front desk they brought a microwave to my room in less than 15 minutes. The pool was clean and the beds were my favorite because they were so comfortable, I fell asleep almost immediately. Huge flat screen and the view wasn't bad either.
Pros: Beds were comfy, room was clean, staff was friendly and no noisy neighbors.
Cons: Chop the restaurant in the hotel had hardly any vegan options so I had to venture out for breakfast. I found that to be a bit surprising because so many vegans are in Asheville and visit there. The waiting area in the front could have used some modern updating.
9.6
Echo
Exceptional
young couple
09-27-2016
Pros: The guest services staff was excellent! They all went over and above fantastic service. We were engaged the day we arrived (9.23.16) and the front desk receptionist made our day with strawberries and champagne. She was so sweet and I must say ALL of the front desk staff made us feel so very special! Thank you for an amazing engagement weekend!!!
Cons: Was not able to use the free WiFi on the fifth floor.
5.4
Karen
Fair
mature couple
09-27-2016
Pros: Location was great and it included parking. Front desk very helpful and friendly. When we first checked in only 1 light was working- I reported it before we went out to dinner and when we returned we had new bulbs. Considering our room was on the highway side of the hotel, we did not hear the noise at all in the room.
Cons: Room was old and bathroom very tiny. Housekeeping was not the best either- rooms did not seem to be cleaned, only the bed semi made. Toilet seat broken and seemed like the toilet had a small leak. . Room lighting was very poor and you needed all lights on for proper lighting.
7.5
Larry
Good
young couple
09-25-2016
Pros: The location was a convenient walking distance to activities downtown.
Cons: Nothing in particular.
5.0
David
Fair
solo traveller
09-22-2016
Pros: Location great.
Cons: Needs updating.
Showing reviews 1 - 5 of 50