Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms have brown wood furniture, white bedding and LCD TVs. While not brand new, the property is well kept and is conveniently located close to restaurants and an outlet center.
Smoke free premises. 108 units. 5 stories, interior corridors. Accessibility (Call).
Nice room & lobby. However, the A/C unit was very stale and made the room smell poorly. Over than that, very nice.
Pros: Lobby, good beds, clean bathroom, goid, helpful staff
Cons: A/C unit smelled bad
7.9
Nena
Good
young couple
05-23-2017
Pros: Bed was really comfortable, location was convienent and customer service was outstanding.
Cons: Breakfast foods were average, overall the facility could be cleaner but renovations were in progress.
9.2
Rheba
Wonderful
review category group of friends
05-04-2017
Pros: The breakfast was good.
Cons: $200 a night was outrageous for the room.
5.0
Stephen
Fair
review category group of friends
05-01-2017
Pros: It was a decent room but the construction was overwhelming.
Cons: Drilling and hammering at 8:00 AM and up to 9:00 PM at night was excessive.
7.1
Gail
Good
review category group of friends
04-26-2017
Pros: Yes
Cons: Smiling faces
10.0
Shirlene
Exceptional
young couple
04-20-2017
Pros: THE BRAEKFAST WAS GREAT. THE CHECKIN WAS GREAT AND THE STAFF WONDERFUL.
Cons: IT WAS JUST A WONDERFUL VACATION.
8.3
Kathryn
Very Good
family with young children
03-27-2017
Pros: This place was fine but sort of basic. The price was very high for what we got.
Cons:
8.8
Bridgette
Excellent
family with young children
03-19-2017
Pros: Staff was very friendly and welcoming. My daughter used the fitness room and was happy with equipment. Continental breakfast looked very nice. We didn't partake because we had brunch reservations already booked.
Cons: There were renovations in progress but it really didn't affect us during our stay. My mattress needed replacing because when laying on the right side it felt like you were rolling down hill. My daughter did not have any issues with hers.
6.7
Andre
Pleasant
young couple
03-13-2017
Pros: Price and large room
Cons: Far from town, difficult to find: there are 5 Holiday Inn around Asheville
9.6
Keely
Exceptional
young couple
03-13-2017
Pros: Nice rooms balcony and lobby the staff was very friendly and helpful
Cons: The hotel was very nice they were renovating so could not stay on the top floor as requested. The breakfast could have been better it was the same everyday.
10.0
Kathleen
Exceptional
young couple
02-25-2017
Pros: Friendly staff and willing to provide directions
Cons: No fan in bathroom made it too hot to use hair dryer
8.3
Rebecca
Very Good
family with young children
02-18-2017
Pros: The bed was very comfortable. The room was clean and well maintained.
Cons: The pillows were to soft. The breakfast left a lot to be desired. Eggs were hard and over cooked.
8.3
Melanie
Very Good
young couple
01-31-2017
Pros: Good breakfast, comfortable rooms, quiet, pleasant staff.
Cons: Breakfast to last later than 9:30 would be nice!
7.9
Millie
Good
family with young children
01-23-2017
Pros: The beds were comfortable and room clean. Staff was friendly. The only negative was the breakfast hAd a lot to choose from but everything was bland and not tasty. All the bread products, muffins, bagels and English muffins were hard as rocks.
Cons:
9.2
Lawrence
Wonderful
young couple
01-06-2017
Pros: Very clean...breakfast was great.
Cons:
10.0
Judith
Exceptional
young couple
01-05-2017
Pros: Clean rooms, great customer service and fantastic location.
Cons: Nothing
8.8
Luther
Excellent
young couple
12-19-2016
Pros: The bed was suprisingly comfortable and breakfast was of great variety and quality. Reasonably close to Biltmore.
Cons:
10.0
Charles
Exceptional
young couple
12-10-2016
Pros: The breakfast offer was good, the food was well presented and the coffee was kept fresh and hot.
Cons:
8.8
Neil
Excellent
young couple
10-23-2016
Pros: Breakfast was very good.
Cons:
8.8
Dineshkant
Excellent
mature couple
10-04-2016
Pros: Nice breakfast. Clean, comfortable room
Cons:
7.5
Anonymous
Good
mature couple
10-03-2016
Pros: Did not have the eggs. Only a bagel and tea.
Had pancakes once before and don't care for them. ok
Cons: The directions had us turning at the light when we should have just went straight.
The breakfast should be upgraded not enough choices
9.2
Kathy
Wonderful
young couple
09-30-2016
Pros: Room was immaculate and the breakfast bar was awesome! The cinnamon rolls on the bar were the best.
Cons: The price was a little more than other areas.
10.0
George
Exceptional
Traveling as Couple
09-28-2016
Pros: This is a great motel and location in the Ashville area. Rooms are very clean as is the motel in general. Numerous restaurant and shopping within 5 miles. You are also seven miles from the Biltmore Estates.
Cons:
8.3
Muhammad
Very Good
young couple
09-20-2016
Pros: The staff was courteous and nice.. And the location was good..
Cons: The breakfast could have been better.. Only option for eggs was scrambled which was not so good..
9.6
Kathleen
Exceptional
young couple
09-19-2016
Pros: I liked the friendliness of the staff, cleanliness of the rooms and the generous portions and variety for the continental breakfast. Also very informative of the area...
Cons: None that I can think of..
10.0
Michael
Exceptional
young couple
09-17-2016
Pros: Your morning front staff was beyond helpful, especially Tom . Everything from great places to eat to help on our visit to the Biltmore Estate.
Cons: The toilet in our room had an issue . Staff was always helpful but it got a bit old having to ask for help with it.
10.0
Jordan
Exceptional
young couple
09-06-2016
Pros: Everything was great
Cons:
10.0
James
Exceptional
young couple
08-30-2016
Pros: The breakfast was the best yet. I am a diabetic and breakfasts are normally all bread. Thank you for the proteins and fruit.
Cons:
10.0
Anonymous
Exceptional
mature couple
08-25-2016
Pros: They had delicious cookies in the lobby in the late afternoon. And flavored coffee creamers. Some locations don't provide those niceties.
Cons: Bigger towels. Standard sized towels leave plus sized folks feeling a bit exposed.
10.0
Marilyn
Exceptional
mature couple
08-19-2016
Pros: Great!! Very good breakfast too!!! Very clean and comfortable!!
Cons: n/a
9.2
Visitor
Wonderful
review category group of friends
08-19-2016
Pros: Excellent eggs. Bed and linens divine.
Cons:
7.9
Glenn
Good
mature couple
08-17-2016
Pros:
Cons: The pool area was not very clean
10.0
Sue
Exceptional
family with older children
08-03-2016
Pros: The hotel was very clean and the staff was so nice. A great location!
Cons:
8.8
Janet
Excellent
mature couple
08-01-2016
Pros: The room was clean and the availability good on short notice. Good location next to the outlet mall. The lobby was beautiful and the breakfast was ample--great selections.
Cons: The pillows were lumpy and the bedding was not especially soft. Suggestion-- get great pillows and cover them with an impermeable zip-off cover that could be laundered--like a bedbug proof cover. Then you wouldn't have to wash the pillows and make them lumpy.
7.5
Heidi
Good
review category group of friends
07-23-2016
Pros: Nice location..easy you access from hwy.
Cons: Sounds trivial..but bacon is always too well done.
10.0
Tony
Exceptional
mature couple
07-17-2016
Pros: Great location good clean room.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-10-2016
Pros: Located where we needed to be
Cons: No
9.2
Anonymous
Wonderful
family with young children
07-05-2016
Pros: Staff, breakfast
Cons: Outside pool was dirty
9.6
Anonymous
Exceptional
family with older children
06-21-2016
Pros: The biscuits were delicious.
Cons: The ac unit was loud.
10.0
Jeanne
Exceptional
mature couple
06-18-2016
Pros: Staff could not have been more helpful. Convenient location.
Cons:
10.0
Joan
Exceptional
review category group of friends
06-14-2016
Pros: The staff was very helpful and friendly.
Cons:
9.6
Robert
Exceptional
mature couple
06-12-2016
Pros: Very clean. We would stay again.
Cons: Eggs were too salty for my taste. Otherwise they were good.
9.6
Charles
Exceptional
mature couple
06-01-2016
Pros: The bed was very comfortable. The room was spacious enough and considering that it was Memorial day weekend the parking was very good.
Cons: While the bed was very comfortable, the pillows were way too soft. It's fine to have a soft pillow but maybe having at least one that is a bit more firm would be a help.
9.6
Rolf
Exceptional
mature couple
05-26-2016
Pros: Good location, right next to Interstate but still not very noisy
Cons:
10.0
Dennis
Exceptional
mature couple
05-21-2016
Pros: The mattress was wonderful.
Cons: The turkey sausage was hard stale/old. I did not eat it.
9.2
Darlene
Wonderful
review category group of friends
05-06-2016
Pros:
Cons: The banana was too green to eat.
8.3
Shuncheng
Very Good
solo traveller
05-02-2016
Pros: Room is big, and it's really quiet. It's near the outlets although i didn't go for shopping. The view is good.
Cons: The breakfast offers little kinds of food.
7.5
Niki
Good
mature couple
04-30-2016
Pros: Breakfast was great.
Cons: Price for 1 night was high.
7.5
Eileen
Good
solo traveller
04-26-2016
Pros: Didn't eat breakfast, bed was too soft
Cons:
9.6
Richard
Exceptional
mature couple
04-23-2016
Pros: The room was very comfortable
Cons: The Breakfast room was very messy and need to be cleaned.
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