Hotel Indigo

AAA Inspector Rating
8.7
Wonderful
390 Guest Ratings
151 Haywood St
Asheville, NC 28801- Map It
Photos
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AAA Inspector Notes
This place is hip and trendy, from the concrete floors in the lobby area to the sleek, contemporary design of the rooms. For a spectacular view of the mountains, ask for corner rooms 500 or 600. Smoke free premises. 115 units. 9 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 4C (Montford Ave/Haywood St), just s, then just w. 151 Haywood St 28801.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 390 guests
Showing reviews 1 - 5 of 50
7.5
Terry
Good
young couple
09-27-2016
Pros: Very quiet ,and the guys that parked our car was very nice and down to earth,unlike the girls at the desk.
Cons: The girl who booked us in was not nice until our debit card was approved then was was all smiles and ready to help us.The breakfast was nasty for what we paid for orange juice was good tho.
6.3
Stephen
Pleasant
young couple
09-27-2016
Pros: Room is clean and spacious.
Cons: Oh Indigo - what happened? You used to be my favorite hotel in Asheville? Last time I was there, (Aug 2016) I had the rudest front desk staff ever! This time, upon arrival, valets were less than helpful and barely acknowledge us. No help with luggage as they were too busy checking their phones. Upon check in (very friendly staff this time!) was given a room that had not yet been cleaned. Had to return to front desk. Was given another room, but upon entering, bathroom light was out. Had to ask that light be repaired (seriously, Housekeeping didnt notice this?). In addition, went to make some tea and coffee maker was not only inoperable, still had water and coffee in receptacle from previous guest! Room was TERRIBLE!! Second Floor right above street and near conference room. Loud all night long (noisy AC as well!) and then could hear people setting up the conference room around 6am. I must say I was upset as I was not paying what I consider a "discount" rate! I've stayed at Indigo many times, but seriously doubt I will be back. Too many other hotels to continue with the downhill slide of poor experience and service!
10.0
Jennifer
Exceptional
young couple
09-27-2016
Pros: Great view from our room!
Cons: Wish theyou had Starbucks Coffee in the lobby!
9.2
Asheville
Wonderful
young couple
09-24-2016
Pros: Personnel were very friendly and helpful.
Cons:
9.2
June
Wonderful
mature couple
09-18-2016
Pros: Linens furnishings spaciousness staff
Cons: Could use safety bars in shower
Showing reviews 1 - 5 of 50