Renaissance Asheville Hotel

AAA Inspector Rating
8.7
Very Good
358 Guest Ratings
31 Woodfin St
Asheville, NC 28801- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.3
Public Areas3.6
ARATED
AAA Inspector Notes
Inspector Pick (Social Scene): I like the lobby as a space to relax; it has a library theme with numerous bookshelves and nooks with comfy seating.
It’s really all about the location at this hotel; the Thomas Wolfe house and other attractions are within walking distance. Rooms have a contemporary design aesthetic with a few upscale accents. Smoke free premises. 278 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-240 exit 5A (Merrimon Ave), s on US 25 (Broadway), then just e. Adjacent to Thomas Wolfe Memorial Home. 31 Woodfin St 28801.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 358 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: The manager (on duty) was very helpful when I misplaced a personal item. Line was three behind that customer. Best omelettes I have had. Great omelette chef.
Cons: Initial check-in was SLOW, as a lone trainee was on duty and was dealing with a difficult customer. Room was cramped. Shower and space in bathroom tight. Sliding door to bathroom fell off slide track twice on me, including in middle of night. Fixed.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was perfect and decor was fun. The staff was excellent, suggesting nearby dinner spots that we can't wait to visit again. And when we left behind our winter coats in the closet by accident, the head of housekeeping overnighted them to us.
Cons: The modern style sliding bathroom door didn't close (only covered) the bathroom entrance. Plus ours didn't stay put when you slid it. So no privacy, and a drafty shower. Also, the walls are a bit thin so you can hear alarm clocks and hall noise.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location! Could walk to everywhere in downtown Asheville.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and comfortable rooms
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Housekeeping knocked on door three times well before check out time. There was no "do not disturb" sign.
Showing reviews 1 - 5 of 50