Best Western Mountain Lodge at Banner Elk

AAA Inspector Rating
8.7
Excellent
234 Guest Ratings
1615 Tynecastle Hwy
Banner Elk, NC 28604- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.7
Public Areas3.0
ARATED
AAA Inspector Notes
The attractive courtyard has a gazebo. Nicely updated rooms reflect trendy décor with plump feather beds and DVD players. Pet-friendly rooms have vinyl floors that resemble wood. This location is convenient to area skiing. Smoke free premises. 100 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct SR 194, 1.3 mi s on SR 184. 1615 Tynecastle Hwy 28604.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
winter plug-ins.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 234 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Location was great. Lobby and pool area were nice.
Cons: Looks like it is a bit run down. Could see light coming through the door because of poor seal. Bathroom door cracked, paint peeling on the ceiling, toilet was leaking, causing the tank to fill randomly. Breakfast was okay, but not as good as years past
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, convenient. Nice staff
Cons: Nothing
5.0
Anonymous
Fair
08-11-2017
Pros: The staff is great
Cons: The plumbing was awful. Shower was impossible to adjust, stripped faucets, the drain took all night to empty shower. Throw out the feather topper lumpy ridiculous thing.
2.0
Anonymous
Poor
08-11-2017
Pros: We appreciated the lobby and the free, buffet style hot breakfast.
Cons: There is no elevator at this 2 story hotel.I booked the room for my elderly parents who are 75 and 84 and both use canes to walk and have difficulty using stairs.We were given a 2nd floor room even after explaining this was dangerous for them to the staff
8.0
Anonymous
Very Good
08-11-2017
Pros: Fireplace on at all times in the lobby. Breakfast served. Fridge in the room/ microwave in the room
Cons: The beds were quite saggy.
Showing reviews 1 - 5 of 50