Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Spacious guest rooms have a wet bar and small seating area. The lobby has a large stone fireplace, and the overstuffed seating makes a perfect gathering spot on those chilly nights or mornings.
Smoke free premises. 96 units. 3 stories, interior corridors.
Pros: The hotel was beautiful. Bed was comfortable. Room was clean.
Cons: Rooms comfortable but had an odd smell. Febreeze took care of the smell, but we need Febreeze! Bathroom floor was slick when I stepped off the bathmat.At check-in, there was a long line and only one person working the desk. People were allowed to cut.
7.0
Anonymous
Good
08-11-2017
Pros: Very nice space for the costs.
Cons: I was located near the stairs, which was noisy. Also, the room above me had what sounded like 12 people walking around until 4:30 am. When they remodel, they should add soundproofing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Friendly staff, proximity to ASU, spacious clean rooms.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Always clean and comfortable. Great value!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hard location to get in and out of. Other than that small detail, everything else is great!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: in room jaccuzi
Cons: noisy refrigerator
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room, food and staff were great. Going back next year.
Cons:
5.4
Verified AAA Guest
Fair
07-18-2016
Might be fine for a quick stop over, but not as a place to stay for an extended visit to Asheville.
Pros: Hotel staff was wonderful, especially the woman behind the desk.
Cons: Hated the location. Pool was outside, tiny and literally on the corner intersection of a busy roadway. Great if you like roads, parking lots and cars! We stayed in a Comfort Suite in Boone NC and actually changed our Asheville reservation to Comfort Suite. This room was smaller and had the bed near the very loud air conditioning unit.
9.6
Anonymous
Exceptional
08-10-2017
It was great
Pros: The hot tub
Cons:
9.6
Anonymous
Exceptional
08-08-2017
Exceptional
Pros: Loved the bed, it was like sleeping in and on a cloud! We LOVED it!
Cons: Everything was fine, except traffic sounds woke me a few time during the night.
6.7
Anonymous
Pleasant
08-06-2017
Pleasant
Pros: Breakfast Pool
Cons: Beds very uncomfortable. Breakfast only til 9:30
9.2
Anonymous
Wonderful
07-31-2017
Our stay at Comfort Suites...
Pros: Breakfast was really good. There was enough variety so that we weren't eating the same breakfast all week. Kids enjoyed breakfast. Kids loved the pool.
Cons: Room was reserved for 3 adults and 2 kids, 12 and 14. At the last, we were reduced to 2 adults and 2 children. The room was too cramped for the 4 of us. My granddaughters were not very comfortable on sofa sleeper. Don't know where my daughter would have slept if she had come. Are there larger suites available that will not break the bank?
8.3
Anonymous
Very Good
07-24-2017
Very good
Pros:
Cons: It was noisy inside and from traffic noise. Benches outside would have been nice.
10.0
Anonymous
Exceptional
07-24-2017
Lovely place, good location, family...
Pros: The staff was very friendly and super helpful
Cons: N/a
4.2
Anonymous
Disappointing
07-23-2017
Froendly Hotel with friendly guests
Pros: Good breakfast with hard working staff. Been there before liked location. We were headed to Horn in the West. Desk person very helpful
Cons: No c/o. Did sign up as frequent visitor would have like to get credit for prvious night spent @Comfort suites in So Carolina or was it north?
10.0
Anonymous
Exceptional
07-22-2017
Exceptional
Pros: The rooms were clean and large. The beds were comfortable. The pool was great. There were plenty of towels. The breakfast bar had a variety of breakfast items including bacon and eggs.
Cons:
7.1
Anonymous
Good
07-21-2017
Basically met our needs for...
Pros:
Cons: Traffic noise
10.0
Anonymous
Exceptional
07-19-2017
Great Hotel Great Location Great...
Pros: Food was fresh, very good and a great value, Staff went out of their way to make you feel at home. We will go back without a doubt.
Cons: nothing
6.7
Anonymous
Pleasant
07-17-2017
My stay was average.
Pros: Breakfast was awesome!! Enjoyed the variety of foods available and juices. King size bed slept very well!!
Cons: Staff were unfriendly and didn't seem to mind inconveniencing me when there was a computer problem with my check in. Shower curtain had mold towards bottom. Everything else in bathroom seemed to be clean.
10.0
Anonymous
Exceptional
07-16-2017
This place suites me because...
Pros: Everything was super clean. Staff was excellent
Cons: TV kept blinking off
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: Breakfast choices were great
Cons: Niinv
10.0
Anonymous
Exceptional
07-11-2017
Great family spot
Pros: Great size room
Cons:
3.8
Anonymous
Poor
07-10-2017
Won't stay there again
Pros: Location
Cons: Bed; toilet; door stuck; bad worn out mattress; pool; dirty windows; UPCHARGED
7.5
Anonymous
Good
07-10-2017
Great location, comfortable nights of...
Pros: Location
Cons:
7.5
Anonymous
Good
07-09-2017
Good
Pros: very nice breakfast. Lots of choices.
Cons:
7.9
Anonymous
Good
07-04-2017
Good
Pros: Ubication
Cons:
7.5
Anonymous
Good
07-01-2017
Good
Pros:
Cons: Very difficult to exit the parking lot making a left
10.0
Anonymous
Exceptional
06-27-2017
Exceptional
Pros: Breakfast was delicious and the staff was so helpful
Cons:
8.8
Anonymous
Excellent
06-25-2017
Overall good stay
Pros:
Cons: Breakfast is served too late starting at 7
9.6
Anonymous
Exceptional
06-23-2017
Exceptional
Pros: Comfy bed! Next to a great little diner.
Cons: A little road noise. We were facing the very busy road.
8.3
Anonymous
Very Good
06-19-2017
Great place to stay.
Pros: The staff was very friendly. The breakfast was delicious.
Cons: Everything was fine.
10.0
Anonymous
Exceptional
06-16-2017
This facility was a great...
Pros: Friendly staff and accommodations were great!
Cons: No outdoor pool
9.6
Anonymous
Exceptional
06-12-2017
Thomas the Train did it!
Pros: we came to Boone to see Thomas the Train. I have a 4yr old who is a Thomas fanatic. I booked the Comfort Suites because of the close proximity to Tweetsies Railroad. I will say that I made the best choice. We were 5 minutes to Tweetsies and close to all of the food places you could ever want. The size of the room was great. The breakfast was hot and delicious. The entire place was clean and the staff was so very nice and welcoming. If we ever come back to Boone, This is where we will stay. Comfort Suites hands down made this trip feel more like home.
Cons: The only 2 things that I can say that i didnt like was the indoor pool was cold and the bed was too firm for me. However those things will not deter me from staying here again.
10.0
Anonymous
Exceptional
06-11-2017
Vacation of a Lifetime!
Pros: I really enjoyed my stay! Everyone was super friendly and very helpful. The scenery was absolutely beautiful.
Cons: I loved everything about my trip and the property that I stayed on.
4.2
Anonymous
Disappointing
06-07-2017
BED BUGS!
Pros: the hotel is very nice and the free breakfast was very good.
Cons: I woke up with bed bug bites. I have contacted the hotel today to let them know. that is a HUGE issue.
9.6
Anonymous
Exceptional
06-03-2017
Trio to Boone.
Pros:
Cons: Nothing.everything was great. Great place to stay. Stay there every time we go to Boone.
10.0
Anonymous
Exceptional
05-31-2017
Very nice would stay again
Pros: Customers serv2
Cons: All good
7.1
Anonymous
Good
05-31-2017
Good
Pros:
Cons: they should serve breakfast earlier than 7 am for those who are up and about early.
10.0
Anonymous
Exceptional
05-31-2017
family weekend get away
Pros: everything was great.we enjoyed the breakfast,it was great and everyone enjoyed the pool. close to all the things we wanted to do.
Cons: you need some where to sit outside to en joy the fresh air and weather and flavored creamer.
7.5
Anonymous
Good
05-30-2017
Good
Pros:
Cons: Breakfast was just mediocre
7.5
Anonymous
Good
05-29-2017
Good
Pros: Breakfast
Cons: Soft beds and pillows
9.6
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: The breakfast selection was excellent. Lots of great choices. The shower was a great size. The staff was super friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
05-11-2017
Exceptional
Pros: The bed was amazing! I liked that it had a couch! The huge shower with jacuzzi was great, I loved it!
Cons:
10.0
Anonymous
Exceptional
05-04-2017
Awesome place to stay!
Pros: Great location to all eating establishments, shopping, and entertainment! Room was perfect! Breakfast was awesome! Will be back!
Cons: We liked everything!
9.6
Anonymous
Exceptional
04-28-2017
Convenient location!
Pros: Varied hot breakfast each morning, game room on site, lovely lobby.
Cons: Common hallways need updated/attention/carpet cleaned or replaced. Only one entrance/exit.
9.6
Anonymous
Exceptional
04-17-2017
Great Stay!
Pros: Room was clean and very large with great whirlpool tub. Breakfast was a big selection!
Cons: Indoor pool didn't seem to be heated.
10.0
Anonymous
Exceptional
04-05-2017
Good staff, the breakfast exceed...
Pros: Excellent location close to everything that you need
Cons:
10.0
Anonymous
Exceptional
04-05-2017
Clean and fresh
Pros: The room was clean and fresh, good temperature, plenty of towels, lots of space. We cannot complain about a thing.
Cons:
8.8
Anonymous
Excellent
04-05-2017
Fabulous
Pros: everything was nice
Cons: nothing
10.0
Anonymous
Exceptional
03-09-2017
Check it out!
Pros: Breakfast was super yummy!
Cons: My bed was just a bit hard, but overall super clean!
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