Spacious guest rooms have a wet bar and small seating area. The lobby has a large stone fireplace, and the overstuffed seating makes a perfect gathering spot on those chilly nights or mornings.
Smoke free premises. 96 units. 3 stories, interior corridors.
Might be fine for a quick stop over, but not as a place to stay for an extended visit to Asheville.
Pros: Hotel staff was wonderful, especially the woman behind the desk.
Cons: Hated the location. Pool was outside, tiny and literally on the corner intersection of a busy roadway. Great if you like roads, parking lots and cars! We stayed in a Comfort Suite in Boone NC and actually changed our Asheville reservation to Comfort Suite. This room was smaller and had the bed near the very loud air conditioning unit.
7.5
Mike
Good
family with older children
09-28-2016
Pros: the staff helped correct my reservation errors and provided a room for my family on a busy night
Cons: breakfast started later than expected and we missed out
9.6
Audra
Exceptional
family with young children
09-28-2016
Pros: Very clean and well maintained. Great location. Friendly helpful staff.
Cons: Too expensive.
6.5
Dawn
Pleasant
family with young children
09-11-2016
Pros: Staff were great
Cons: Beds so uncomfortable very outdated rooms
10.0
Angela
Exceptional
mature couple
08-27-2016
Pros: Very nice room. Stuff was great.
Cons: Nothing
9.6
Linda
Exceptional
mature couple
08-25-2016
Pros: The breakfast was wonderful I do want to comment on the sweet ladies working, they worked hard and took personal pride in what they did I felt like I was at someone's home. On Wednesday a crabby old lady YELLED at one of the workers for cleaning and moving the chairs making noise, the sweet worker kindly said she was sorry the chairs were very heavy. I wanted to say something to the crabby lady but chose not to make a scene. The ladies that worked breakfast was amazing!!
Cons: honestly things were great but I did have an oily spot on the sheet I just slept on the other side and the floor looked like it could have been vacuumed a little more but over all the staff was wonderful.
10.0
Susan
Exceptional
mature couple
08-25-2016
Pros: Beds were very comfy and the room was quiet. The location was convenient.
Cons:
10.0
Michele
Exceptional
family with older children
08-23-2016
Pros: Very comfortable in every way. The staff in the breakfast area were the best!
Cons:
10.0
George
Exceptional
mature couple
08-19-2016
Pros: Everything was great about the hotel
Cons: I thought it was on the pricy side other than that not bad
8.8
Tracy
Excellent
mature couple
08-17-2016
Pros: the staff always so nice, the breakfast is always wonderful and everyone so helpful.
Cons:
10.0
Kathleen
Exceptional
solo traveller
08-15-2016
Pros: Breakfast was great, room really clean and spacious, staff VERY friendly, helpful,professional, overall excellent facility. I have already booked here again!
Cons: Nothing...cooler weather would've been nice
7.5
David
Good
mature couple
08-09-2016
Pros: Rooms nice location nice. Breakfast good.
Cons: Would not take my farm bureau card so I got no discount. Said on line only.
6.7
Jennifer
Pleasant
family with young children
08-03-2016
Pros: Breakfast was awesome! Rooms were spacious and beds were very comfortable.
Cons: Our room was really poorly cleaned the bathroom was gross.
7.1
Stujo
Good
mature couple
08-02-2016
Pros: Location was good, close to blue ridge Pkwy. Staff was accommodating. Room good size. Air conditioner was good and didn't cut off and on.
Cons: Breakfast was cold, serving area was not very clean. Diner next store has a really good cheap breakfast.
9.6
Jeff
Exceptional
mature couple
07-27-2016
Pros: First stay here. Room was more spacious and less expensive than where we usually stay. Will stay again.
Cons: Didn't give excellent rating for staff because I think it is very unprofessional for a group of housekeeping staff to stand in the hallway and discuss, rather loudly, their long hours and work schedule when guests are present.
9.6
Vonda
Exceptional
family with young children
07-26-2016
Pros: good service, food, and comfort
Cons:
9.6
Denise
Exceptional
mature couple
07-25-2016
Pros: We were very pleased with our stay. the pictures are accurate . The hotel is very clean and has a friendly staff. Minutes from area attractions.
Cons: Traffic is a bit heavy in the morning and early evening. If your making a left it can be tricky getting out.
10.0
Donna
Exceptional
family with older children
07-25-2016
Pros: Beautiful hotel and conveniently located without the craziness of comparable ones with a casino.
Cons: Stingy on towels supplied.
9.2
David
Wonderful
solo traveller
07-24-2016
Pros: The breakfast was excellent. Eggs, were fluffy, Bacon was cooked right, Nice selection of pastries and bread's along with multiple choices of fruits. Five thumbs up !
Cons: There was long hair between the toilet seat in the tank. Also hair on the floor of the bathroom.
Other than that, the room in the facility was very clean.
5.8
James
Okay
family with young children
07-24-2016
Pros: Bed was soft. Breakfast ok. Odd that it was served on 2nd floor.
Cons: location. Only one entrance no pet rooms
9.6
Lisa
Exceptional
solo traveller
07-19-2016
Pros:
Cons: room took a long time to get cleaned. not a big deal. she did a good job, just took a long time like maybe she had too many rooms to clean.
5.0
Dana
Fair
mature couple
07-19-2016
Pros: the location, the whirpool in room
Cons: the rate was high
10.0
Bonnie
Exceptional
mature couple
07-19-2016
Pros: The king bed room we had was great. Decorated very nice. Comfortable bed and breakfast great. Enjoyed our stay
Cons:
5.8
Jayme
Okay
family with older children
07-18-2016
Pros: Location
Cons: Room was not clean
10.0
Betsy
Exceptional
mature couple
07-11-2016
Pros: Back ache with the bed
Cons: Your survey screen didn't let us rate. Glitch? We had a good stay. Lost power... Why no back up generator?
9.6
Ben
Exceptional
mature couple
07-05-2016
Pros: Everything was great. We would definitely stay again. We never got to try the breakfast. Everybody was going to breakfast at the same time. There was no table.
Cons: In don't know of anyway to make it better. The traffic trying to get out was hard. Had to go other way to get out.
10.0
Daniel
Exceptional
mature couple
07-05-2016
Pros: Everything
Cons: Nothing
9.2
Teresa
Wonderful
family with young children
06-28-2016
Pros: Everything looked and smelled clean and beds were comfy. Staff was friendly and helpful. Pool area was nice and the kids loved the game room.
Cons: The water was slow to drain when we took a shower so we were standing in water unless we stood toward the back of tub. Some of the games were broken or out of order so our girls weren't able to play with them during our stay.
7.1
Joanne
Good
family with young children
06-25-2016
Pros:
Cons: Room 315 next to the machine room made for a very noisy night with little sleep.
8.3
Carol
Very Good
mature couple
06-19-2016
Pros: Pillows where great.
Cons: Linens had stains.
10.0
Zlila
Exceptional
mature couple
06-17-2016
Pros: A very nice hotel. Very good breakfast. A great team that helps and is doing everything to make the guests happy. A very nice room. Good location. I warmly reccomend .y
Cons:
9.6
Momof4boys
Exceptional
family with young children
06-11-2016
Pros: Indoor Pool
Cons: Front door isn't obvious
8.8
Charisse
Excellent
family with older children
06-06-2016
Pros: Staff was very helpful. We checked into our room and the AC wasn't working very well. We called the desk and they immediately put us in another room.
Cons: Beds were too hard and a little lumpy
7.5
Pablo
Good
review category group of friends
05-30-2016
Pros: Location
Cons: Kichent
10.0
Frances
Exceptional
mature couple
05-29-2016
Pros: Everything was great. The scrambled eggs tasted better than usual & i wonder if they were the real thing & not yucky powered eggs? If real thing then please keep serving these better tasting ones. We will be back a lot...now have 2 kids at ASU!
Cons: Everything was great. No complaints
9.2
Pennsylvania
Wonderful
solo traveller
05-22-2016
Pros: People were very friendly. Made a point to make sure we had what we needed.
Cons: Gym limited and small. Early riser and so no problem getting use of limited equipment.
No place to eat except next door and they close early.
Would be nice if pets were allowed.
8.3
William
Very Good
mature couple
05-18-2016
Pros: Staff was very friendly. Room was clean and quiet.
Cons:
7.1
Shawn
Good
mature couple
05-15-2016
Pros: Staff worked hard to rectify an issue. Nice breakfast.
Cons: Facility a little tired. Looks like they are working on that.
10.0
Homer
Exceptional
solo traveller
05-03-2016
Pros: The staff were very nice and the room was clean and comfortable.
The location was good for me.
Cons:
10.0
Steven
Exceptional
mature couple
05-02-2016
Pros: Quite room clean great breakfast
Cons:
10.0
Kim
Exceptional
mature couple
04-22-2016
Pros: The cleanliness of the facility and courtesy of staff.
Cons: N/A
9.6
Janice
Exceptional
mature couple
04-12-2016
Pros: The location was great and we loved where our room was within the building.
Beds were comfortable and the spa tub was excellent.
Cons: The guests in the room above us seemed to be jumping up and down, but it was not consistent and we didn't complain. The breakfast area was crowded and the layout of the food assortment was awkward. We couldn't find juice and only drank coffee.
10.0
Steven
Exceptional
family with young children
04-06-2016
Pros: Very nice staff ! Very Kid friendly
Cons:
9.6
Tracy
Exceptional
family with older children
04-05-2016
Pros: The food in breakfast bar was amazing and way above what most places offer. We didn't have time this visit to use Gameroom, pool, etc. but everything was there and welcoming.
Cons: No real complaints there was a sign that there were upcoming renovations , so I am sure anything that I didn't like will be addressed then.
9.2
Sue
Wonderful
family with older children
04-05-2016
Pros:
Cons: Bathtub didn't drain first day. Asked for someone to unclog and it was taken care of. Felt the cleaning staff should have noticed when cleaning and taken care before next guest arrived.
10.0
Rick
Exceptional
mature couple
04-05-2016
Pros: The whole receiving area!
Cons: Parking
10.0
Michele
Exceptional
solo traveller
04-04-2016
Pros: The room was very clean and the bed very comfortable.
Cons: Parking was limited
8.3
Tammy
Very Good
mature couple
03-29-2016
Pros: I liked the location of our room and that it was a very comfortable room. The staff was very friendly and accommodating.
Cons: I did not like the smell when entering the hallway. I am not sure exactly what the smell was but I smelled it from the beginning to the end of our stay.
10.0
Stacey
Exceptional
family with older children
03-29-2016
Pros: I really liked it there. Very clean and comfortable.
Cons: Nothing. It was perfect
5.4
Mountain
Fair
young couple
03-29-2016
Pros:
Cons: The room could have been cleaner. The air filters had trash in them, the bathroom had spots, mirrors were not cleaned, carpets stained, and the grout in the spa tub had mold.
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