All rooms, some of which are one-bedroom suites, offer an oceanfront view from the balconies. In-season beach equipment rentals and surfing and stand-up paddleboard lessons are offered.
Smoke free premises. 144 units. 10 stories, interior corridors. Accessibility (Call).
The hotel is probably usually very nice, but for $400 a night it should be. The hotel was under construction due to a fire on the 6th floor which then resulted in extensive water damage. I understand this is no ones fault, accidents happen. However, i feel it could have been handled differently. We were not notified ahead of time or even when we checked in of the renovation. There were construction workers all over the hotel. Our hall was completely destroyed with the exception of our room and a couple others. We could hear the workers working while in our room and every time we went to get on the elevator we had to wait forever due to all the construction activity. There were several times our group had to seperate on the elevator or just wait for another one b/c of workers and equipment clogging the elevator. It was very inconvenient. The hallways were miserably hot and had wires exposed on the walls and cords duct taped to the floor so thick your luggage or the luggage carts got stuck. It was almost impossible to maneuver down the hall. The air in our room (504) didn't work well at all. It was set on 61 but yet it stayed very warm. The drain in the sink and the tub didn't drain as it should have nor did the toilet flush easliy. We contributed this to all the hotel damage. We just feel that for $400 a night our experience should've been excellent. This however, was not. Upon departure I spoke with the front desk of my concerns and she assured me that she would speak with her manager and they would make it right. It is now 3 days later and I have yet to receive any correspondence.
Pros: The location
Cons: All the construction
10.0
Christopher
Exceptional
Traveling as Couple
06-23-2017
Pros:
Cons: Kind of expensive but I don't mind paying the money for the convenience and caliber of the hotel
8.0
Teresa
Very Good
Family with Young Children
06-23-2017
Pros: Ocean view and the over all walking distance to the boardwalk and pools. My two grandsons had the best time ever and that makes mawmaw and pawpaw happy.
Cons: not sure at this time, everything was okay but not excellent. I will come back and stay there again.
10.0
Cleibe
Exceptional
Traveling as Couple
06-23-2017
Pros: Very nice location. It is very clean and friendly. Parking lot available. The hotel is in front of the board walk and has a very nice atmosphere and view. The staff is really friendly and willing to help. They also have late check out if you ask.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros:
Cons: Mattress..and bottomsheet not fitting pulled off corners while sleeping
9.0
Marianne
Wonderful
Family with Young Children
06-23-2017
Pros: The friendliness of all the staff. And the willingness to help.
Cons: I found the switch plates on the walls to be very loose and the hairdryer did not work properly.
10.0
Debbie
Exceptional
06-23-2017
Pros: The water view
Cons: We have spend every anniversary there j for 10 years....they always suggest giving us something....but there is nothing offered...breakfast or free coffee....something would be nice:(
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-23-2017
Pros: Very clean. Nice view. Poor wifi (I spoke with the staff about the slow wifi and they did not even offer to refund my $4.95. Met another guest on elevator with same wifi problem, he paid $4.95 for 3 megs down too.)
Cons: The wifi is terrible. The guest wifi speed was 1 megabyte down, so I paid $4.95 for the faster speed. After paying, the speed was 3 megabytes down. I could not stream DirectTVNow and later, I had a problem watching video on Mediate. I used my Verizon hs.
9.6
Neal
Exceptional
family with young children
06-17-2017
Pros:
Cons: Only had housekeeping once during three night stay.
9.6
Valerie
Exceptional
family with young children
06-14-2017
Pros: Bed was very comfortable.
Cons: Toilet in RM 210 (not my room) didn't work even after calls maintenance.
5.4
Josh
Fair
young couple
06-13-2017
Pros: Front desk staff were nice
Cons: Rooms were in terrible condition
9.6
Judy
Exceptional
review category group of friends
06-12-2017
Pros: Do not eat breakfast!
Cons: Lower prices!
6.3
Anonymous
Pleasant
young couple
06-11-2017
Pros: The location.
Cons: Fan in bathroom didn't work. Door to bathroom stuck and you had to pull hard to shut it. Breakfast is an extra $13 dollars.
7.5
Anonymous
Good
family with young children
06-10-2017
Pros: All ocean front room, great views!
Cons: Pool was closed from check in around 7pm until next day around noon. With a young toddler indoor pool is important
10.0
Pamilar
Exceptional
young couple
06-01-2017
Pros: Bed slept super. Food excellent. Staff super nice. Loved sitting on balcony and listening to ocean. We had 2 deaths in our family in 4 weeks. The last one was my mother on May 10. Needed a break.
Cons: I loved everything.wonderful place to stay
9.6
Snevets
Exceptional
solo traveller
05-31-2017
Pros: Location, in and out door pools
Cons: Neighborhood is limited in terms of things to do.
9.6
Dorothy
Exceptional
family with young children
05-28-2017
Pros: Best hotel I've had at Carolina Beach and I have been going there 10+ years. The staff were beyond awesome!!!!! Hotel was nice and is the perfect location to walk to everything from shops to boardwalk. Loved everything about this hotel.
Cons:
7.9
Michael
Good
young couple
05-22-2017
Pros: Facilities and location
Cons: Traffic
10.0
Robin
Exceptional
family with young children
05-18-2017
Pros: This hotel was a slice of heaven. Beach was perfect. Some what empty. My niece will be back
Cons:
7.9
Sarah
Good
young couple
05-16-2017
Pros: We loved the location!
Cons: The beds, the rooms/furniture and bathrooms were very out dated. The fan in the bathroom did not work also. The hotel should provide coffee and a complimentary breakfast like they do at their other hotels.
7.9
Anonymous
Good
young couple
05-16-2017
Pros: The boardwalk and the view of the ocean.
Cons: Only thing I didn't like was the carnival next door. I was looking for a quieter vacation. It was a little too busy for me.
8.8
Carol
Excellent
review category group of friends
05-12-2017
Pros: Ocean front property. The sounds of the ocean come right into the room. Pelicans and sea birds fly right by the window.
Cons: Furniture is worn and dated. Outdoor pool isn't heated. Balcony furniture inexpensive and not all that comfortable.
10.0
Wendy
Exceptional
family with young children
05-01-2017
Pros: Our room was on floor # 10 so the view was so Beautiful. The room was elegant and clean. My kids really enjoyed the hotel room and the view. We had a such a great family time. Thanks.
Cons:
9.2
Jim
Wonderful
young couple
04-28-2017
Pros: The fluffy bed
Cons: Your restaurant not having what was on their menu, plus no book in the room explaining what was in the area to visit or other restaurants to order food or laundry info no newspapers brought to the rooms no kurig coffee makers in the room ,and not enough towels originally we booked for three adults although one couldn't come at the last minute there were only two bath towels (really) I have traveled extensively and this is completely unacceptable, I have stayed at many Marriott's across the us and other I was very disappointed us the woman older bar tender had a bad attitude not very good for customer relations no soup even though it was on your menu I had just had dental work performed
7.5
M
Good
review category group of friends
04-25-2017
Pros: The location is great for getting most any place especially the beach on foot. Great ocean View! Breakfast area looked really nice and I saw lots of folks dining but I didn't eat breakfast on property - travel about 1/2 mile to met my friends who live local at a place they like.
Cons: The carpet in the hotel room was badly stained and in bare feet it felt a bit sticky. Also tub in my room was showing its age. Would have felt better about the room rate if the room had been recently refreshed/carpet cleaned or replaced.
7.9
Jon
Good
family with young children
04-25-2017
Pros: The staff was very nice. The beach was very nice. The room was very nice. The view is very nice. Location to the boardwalk was very nice.
Cons: Facility could've been cleaner. The heated indoor pool is not heated during the weekdays.
10.0
Norma
Exceptional
young couple
04-23-2017
Pros: Nice family oriented atmosphere.
Cons:
9.2
Tammy
Wonderful
family with young children
04-23-2017
Pros:
Cons: I put in for early checking and never got it
9.6
Gail
Exceptional
family with young children
04-23-2017
Pros: I like the location right on the boardwalk and could walk to eat, shop and sit in swings on the boardwalk. It has been upgraded to a beautiful place now.
Cons: cannot think of a thing I did not like, I booked to go back in Aug. 2017 again.
7.1
Jacqueline
Good
young couple
04-10-2017
Pros: Hotel is beach front has amazing views. Staff is friendly. There is an indoor and outdoor pool with a nice deck. Perfect location to food and shops.
Cons: The rooms could be cleaner.
10.0
Marquitakiser
Exceptional
review category group of friends
04-06-2017
Pros: The beds were like sleeping on clouds. Our view was excellent also. We slept with the patio doors open (curtains closed) so we could sleep to the sound of the ocean. Very relaxing stay.
Cons:
8.8
Catherine
Excellent
family with young children
04-05-2017
Pros: The staff is wonderful. Anne in the breakfast cafe remembered us a year later. She is so friendly and courteous Also, Crystal at the front desk was helpful when we had a problem. All staff was outgoing and welcoming.
Cons: The price is high for me.
Noise in other rooms.
8.3
Tracy
Very Good
family with young children
04-05-2017
Pros: location was great, has a starbucks, on the boardwalk, cute shops and restaurant near by
Cons:
4.6
Danette
Disappointing
review category group of friends
03-31-2017
Pros:
Cons: The shower was stopped up.
8.8
Jr
Excellent
young couple
03-21-2017
Pros: The breakfast was delicious and a large portion- eggs, bacon, sour dough toast, and the potatoes were out of this world! Our room was great and the view of the ocean from the 10th floor was BEAUTIFUL!
Cons: Well, the sanitation rating for the bistro was 93%...I prefer higher ratings.
5.8
Jilliana
Okay
review category group of friends
03-20-2017
Pros:
Cons: old facility, no full dining room, expensive for value, sub-working bathroom, dirty sheets
10.0
Joe
Exceptional
family with young children
03-19-2017
Pros: VERY GOOD SIZE ROOM, VERY GOOD BED
Cons: ROOM NEXT DOOR WAS VACANT AND ALARM WENT OFF EARLY THE NEXT MORNING
9.6
Megan
Exceptional
review category group of friends
03-13-2017
Pros: The bed!
Cons: The bistro open all night!
10.0
Kristina
Exceptional
family with young children
03-13-2017
Pros: Beach front
Cons:
10.0
Darrell
Exceptional
family with young children
02-21-2017
Pros: Hotel was super clean, with a friendly helpful staff. The bed and pillows were the best I have ever experienced. Conveniently located to all local attractions and Photo opportunities which was important to me as a photographer. Beautiful ocean views from every room. The rates were fair compared to surrounding properties, but we stayed in the off-Season. And really important to most people, a clean private bath, with a fan. You won't find that very often in any hotel these days. We did not try their restaurant while visiting.
Cons: Parking was a little tight and there were not enough spaces, however, they let you know about this up front. Wished the bathrooms had hair dryers.
10.0
Peter
Exceptional
family with young children
02-18-2017
Pros: Staff was amazing When we checked in, Sue made us feel so welcome.
Cons: I couldn't stay longer
10.0
Steve
Exceptional
young couple
02-16-2017
Pros: The location, all of the facilities, and the staff were all excellent. We have stayed here at least a dozen times, and don't plan on staying anywhere else while visiting Carolina Beach!
Cons: Longer stay!
10.0
Sharon
Exceptional
young couple
02-11-2017
Pros: Beautiful place! Wonderful people!
Cons: Not a thing
10.0
Albertha
Exceptional
solo traveller
02-09-2017
Pros: The bed was very comfortable and the view was excellent. We liked having a separate sitting area to eat, watch TV and enjoy the sounds of the ocean.
Cons: The gym could have had better variation in exercise equipment.
6.3
Anonymous
Pleasant
young couple
01-30-2017
Pros: The staff seemed professional and pleasant. The lobby was beautiful and clean.
Cons: Our room was filthy. The furniture was stained and some of the pieces had holes . Food debris was around the nightstand in the bedroom. Thick dust coated the headboard and the boxspring of the bed. No toilet paper in the bathroom and hair was in the tub. This did not ruin our weekend but we will find another place to stay next time.
5.0
Evan
Fair
young couple
01-27-2017
Pros: The bed
Cons: There was a dirty glass in our room, a huge stain on the floor, the couch was dirty, the shower was clogged up, and the tv did not work at first.
7.9
Amanda
Good
family with young children
01-23-2017
Pros: breakfast buffet was great!
Cons: TV Channel options were terrible. Rooms were dated.
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