DoubleTree by Hilton Raleigh/Cary

AAA Inspector Rating
8.7
Excellent
55 Guest Ratings
500 Caitboo Ave
Cary, NC 27518- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.2
Public Areas3.2
AAA Inspector Notes
Stylish rooms are decorated in muted earth tones, with large desks and comfortable bedding. Executive king rooms have mini-fridges and microwave ovens, and deluxe kings have pull-out sofas. The handsome public areas include a lobby restaurant that serves breakfast and dinner. The front desk staff members greet each new guest with a warm chocolate chip cookie. This property is convenient to shopping and a movie theater. Smoke free premises. 129 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 293A, just s on US 1 exit 101A, 0.5 mi e on Walnut St, just n on Dillard Dr, then just w on Columbus Ave. 500 Caitboo Ave 27518.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
6.3
Anonymous
Pleasant
07-10-2017
Hilton a disappointment!
Pros: Guest services were very attentive upon arriving!
Cons: Building was under repair, new carpeting being installed, only one elevator in use - staff with dirty dishes, bedding, etc and guests using same elevator. Breakfast Buffet was not well prepared or hot! Asked for an omelet to be made - chef asked if I wanted real eggs to be used-I didn't know there are fake eggs. Breakfast Buffet was $12.99 per person plus tip! We paid to include breakfast in our reservation, had to ask for vouchers at the front desk! The vouchers were not given to us when we checked in because we paid through a third party booking! They said next time book direct-I don't believe there will be a next time. Guests coming in after 12:00 am noisy!
10.0
Anonymous
Exceptional
07-04-2017
Great rooms, just no breakfast,when...
Pros: Everything! Good cookies!
Cons: Should have a complaint breakfast, Good rooms but not free, a least you could give us breakfast for what it cost to stay there!
10.0
Anonymous
Exceptional
06-19-2017
Exceptional
Pros: breakfast and free cookies
Cons:
10.0
Anonymous
Exceptional
06-06-2017
Beautiful hotel, however will book...
Pros: very nice room and accomodations
Cons: I was not happy with how difficult it was to get an itemized receipt for my stay which required me to call booking.com and the hotel itself several times bc one would constantly be waiting to hear from the other, and then radio silence for a day or two. I don't think I will use booking.com to book any more business trips because getting the receipt was too much of a hassle.
8.3
Anonymous
Very Good
05-30-2017
Location location location
Pros: The room was very nice and clean and worked well for me and my son. The facility is close to everything and it is very convenient location.
Cons: The pillows were hard but the staff was able to track one down that worked a little better. The refrigerator cycled on and off all night making a little too much noise.
Showing reviews 1 - 5 of 50