Compact studio suites feature stylish décor with a queen-size bed and small kitchenette equipped with a dishwasher, two-burner cooktop, full-size fridge, microwave oven and basic cooking utensils. One-bedroom suites have a pull-out sofa and second TV in the living room. Complimentary hot breakfast with waffles and eggs is served daily, and an evening reception with light dinner fare is offered three nights per week.
Smoke free premises. 79 efficiencies. 3 stories, interior corridors. Accessibility (Call).
Pros: Desk help was great, breakfast good, and rooms look like they have recently been updated..
Cons: Was promised a "handicap" room, but had tub shower which made it very difficult to use. TV did not work. Facility is very difficult to find, no signs on road, very dark. It took us three passes at night to locate driveway.
3.3
Judy
Poor
young couple
09-06-2016
Pros: The eggs were not fluffy and the bed was not a cloud
Cons: Hidden location and room size
10.0
Satisfied
Exceptional
solo traveller
09-05-2016
Pros: The visit was an awe. The hallway and my room had a wonderful pleasant smell. The front desk staff was on point. And always smiled and held pleasant conversation. Even when we a had a slight issue it was resolved right then and there. I was off my merry way. Thats my new spot. And the location is great. Near everything.
Cons: N/A
5.4
Melinda
Fair
mature couple
08-30-2016
Pros: room was very nice
Cons: no service for trash or towels entire stay. we requested, but they did not come to our room.
10.0
Mountains-to-sea
Exceptional
mature couple
08-24-2016
Pros: Nice room with full kitchen, recliner, desk, large bathroom, and large closet. Everything looked fairly new.
Cons: Didn't try the breakfast because there was an wedding group there, and the breakfast room was jammed. The wedding group was quite disruptive, as they congregated in the common areas of the hotel, which are relatively small. Not the hotel's fault.......just bad timing for us.
8.8
Christopher
Excellent
young couple
08-22-2016
Pros: Nice small suite, good price, convenient for BAR testing/fairgrounds
Cons: Location, we drove by it 3x before finding it. It is off the road and behind some trees in an empty-ish strip mall.
5.8
Richard
Okay
solo traveller
08-15-2016
Pros: The eggs were extra fluffy but they also had aluminum foil in them! Breakfast was not set up very well at all, when I arrived guess were looking for milk, plates and utensils.
Cons: When I checked in I ask if vending was on my floor because I was hungry! The desk clerk pointed me in the direction of the vending machine. She did not mention that room service was available and I ended up ordering a bland pizza through my app because most of the places around me and closed at 9 PM.
8.8
Thomas
Excellent
solo traveller
08-14-2016
Pros: Everything was really nice. Very clean and the price was good. I plan to come again to visit my daughter at N.C. State.
Cons:
5.4
Samantha
Fair
mature couple
08-09-2016
Pros: The staff was very nice.
Cons: The bed was hard. The comforter had stains and so did the sheets. The toilet was too low. The floor was sticky.
7.9
Nicole
Good
young couple
08-09-2016
Pros: Staff was excellent. Hotel was clean and breakfast was convenient.
Cons: It is very difficult to find (even as someone who lived in the area for 15 years).
10.0
Ronesh
Exceptional
young couple
08-08-2016
Pros: Everything
Cons:
6.0
Verified Hotel Guest
Pleasant
Family with Teens
08-07-2016
Pros: Proximity to shopping and the interstate
Cons: Hotel outdated, carpet is not clean, room is average. Free breakfast is average.
9.2
David
Wonderful
solo traveller
08-06-2016
Pros: Quiet, comfortable facility, more like a small apartment building than a hotel, with friendly staff at the front desk. An excellent travel value.
Cons: Breakfast room layout was somewhat confusing, and they ran out of scrambled eggs, but I loved the multiple TV screens.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
08-01-2016
Pros: I liked the location, the spaciousness, breakfast and the offsite Room service.
Cons: No. I will definatley be staying again.
5.0
Clarence
Fair
Family with Teens
07-27-2016
Pros: Price
Cons: Barking dog in the hall, smaller room than requested.
5.0
David
Fair
07-26-2016
Pros: Very clean. Large, well-stocked breakfast bar.
Cons: water saver faucet did not let out enough water to wash face.
10.0
Jeffrey
Exceptional
mature couple
07-26-2016
Pros: Location, staff,and room was great.
Cons: Breakfast should run longer then 8 am if are a leisure vacation.
7.9
Elizabeth
Good
mature couple
07-17-2016
Pros: The bed was really comfy and the staff was super friendly! I really liked the ability to bring my pet with us on our trip!
Cons: The breakfast was only okay and the floor in the room was dirty.
7.1
Ashley
Good
solo traveller
07-17-2016
Pros: I liked how the room had a nice kitchen and large bathroom
Cons: the breakfast was a bit disappointing
9.2
Roger
Wonderful
mature couple
07-14-2016
Pros: Quiet!
Cons: Bit difficult to find
10.0
Lee
Exceptional
mature couple
07-12-2016
Pros: The suite was wonderful with refrigerator, stove, microwave,etc. Bed was very comfortable and loved the extra pillow.d
Cons:
10.0
Ronald
Exceptional
mature couple
07-10-2016
Pros: N/A
Cons: N/A
6.7
Richard
Pleasant
mature couple
07-10-2016
Pros: It was adequate for what we needed. Breakfast was good. I'm sure the hotel had nothing to do with this but it is hard to find, especially at night since there are no signs by the road easily seen. Probably not allowed by the city. But it is really buried off the road.
Cons: AC unit was filthy and needed a good cleaning.
3.8
Jamie
Poor
solo traveller
07-09-2016
Pros:
Cons: Room was dirty and there was a terrible smell
6.3
Jeffrey
Pleasant
mature couple
07-08-2016
Pros: Start was pleasant. Breakfast was ok.
Cons: Didn't know there were pets allowed on the property. My wife is allergic to dogs. We had to clean the room before she could comes in and avoid the corridors where dogs were passing
7.5
Maxine
Good
mature couple
07-06-2016
Pros: The wait staff on Saturday was very pleasant.
Cons: No variety. Exact menu EVERY day. Eating the sausage Patty was like eating a scoop of lard......nasty!
10.0
Ayana
Exceptional
young couple
06-27-2016
Pros: The bed was extremely comfortable. They had a doggy poop container outside the property nearby. The towels were soft. The staff were extremely friendly.
Cons: I wish there one of those makeup mirrors that you could swivel about in order to check the back of your head and makeup closely.
10.0
Sara
Exceptional
family with older children
06-26-2016
Pros: Enjoyed the setup of the room.
Cons:
7.9
Roger
Good
mature couple
06-21-2016
Pros:
Cons: Hard to find without GPS. Signage on Buck Jones road would be helpful.
10.0
Deborah
Exceptional
solo traveller
06-19-2016
Pros: Other ratings for the hotel were accurate.
Cons: Higher thread count for sheets
9.2
Robert
Wonderful
mature couple
05-31-2016
Pros: Breakfast :) (gentleman keep it clean and stocked.) ( ataboy to them ) 5--27-16
Bed :)
Room :)
Cons: Stay was short
10.0
Tongela
Exceptional
young couple
05-27-2016
Pros: Everything
Cons: I liked every thing
8.3
Rose
Very Good
solo traveller
05-21-2016
Pros: Good value for money, Good excercise room
Cons: Remote location.
6.3
Dc
Pleasant
solo traveller
05-18-2016
Pros: It was ok for the price. A big event was in the area. It was a day before travel booking. So $130 for a last minute reservation was ok. The gym was good too.
Cons: The couch in the room was heavily stained. I didn't want to sit on it because it just didn't look clean. The tub didn't drain. When taking a shower the water just filled up at the feet. Lastly, the staff kept knocking on the door Saturday morning checking if I was in the room. Check out was noon but at 9 and 9:45 I'm getting knocks on the door. The third time the staffer just entered the room with no announcement. It was a good thing I had the door lock on. I reported it at the front desk and they said sometimes people leave and they don't know. However. The first person should have reported they did a check of the room and the guest is still there and to leave them alone.
7.1
Wanda
Good
family with older children
05-11-2016
Pros: No cleaning room on the weekend
Cons: The room was clean but no serves on the weekend
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
05-01-2016
Pros:
Cons: could not find it from the street. no signage. also needs a refurbishing.
8.3
Erick
Very Good
mature couple
04-30-2016
Pros: The breakfast
Cons: The room
9.2
Hon
Wonderful
solo traveller
04-16-2016
Pros: Breakfast was good, Staff was friendly and kept my Amazon purchases for me and etc. 1st time in the United States, made the difference for me in my weeks pleasant stay at this place.
Cons:
10.0
Joanne
Exceptional
mature couple
04-04-2016
Pros: Everything was great. Especially liked the kitchen facilities in the room, and the laundry facilities.
Cons: Breakfast seemed to close a little early. Would have liked more time in the morning.
2.5
Frederic
Poor
mature couple
03-30-2016
Pros: The breakfast was fine, and the staff were friendly.
Cons: The location was difficult to find, and our room was most uncomfortable. Our reservation indicated we were to have a king size bed, but instead my husband and I were in a small full size bed. Most difficult for two elderly people. I have written a letter to be be posted today to the Manager.
6.7
Nmfan87
Pleasant
mature couple
03-30-2016
Pros: Very close and convenient to PNC arena and easy to get to downtown Raleigh. Plenty of room in the suites. Breakfast was filling.
Cons: Bed needs replacement. Local neighborhood a little shady.
6.3
Janie
Pleasant
mature couple
03-24-2016
Pros: Room was spacious and included a kitchenette with refrigerator, sink, dishwasher and microwave.
Cons: We were there Thursday through Monday and our room was cleaned only on Friday. We thought we missed service the first time it happened because we were in the room a lot. On Sunday, we were gone all day. When we returned, no service. We asked the housekeeper working down the hall, and she told us there is no service on the weekend. I don't know if we missed the small print, but we were appalled.
3.3
Pam
Poor
mature couple
03-15-2016
Pros: The morning staff on departure day were very professional but other than that, absolutely nothing!
Cons: When we arrived, there was a taxi that was parked inbetween two handicap spaces so therefore the handicap spaces were not accessible & my husband is disabled. Once we got to the registration / check-in desk I told the young lady about the taxi & she told us to wait just a minute so she could go tell the taxi driver to keep waiting for a guest. When she walk out from behind the counter she was barefoot. (Very unprofessional in my opinion). Once she came back in, I told her I did not want to leave the room charges on the credit card, we wanted to pay cash. She informed me they did not accept cash. Not accept cash?? I have never heard of an establishment or business not accepting cash! I had reserved a room with a king size bed, but our room had what looked like a full size bed. I went back up front to let her know that we had reserved a king size bed room and she informed me that they did not have any king size bed rooms at this hotel. I also tell her that the laminate floor in the kitchen area was so sticky that my shoes stuck to the floor. She said she would go in & clean the floor while we were gone to the concert (the reason why we were wanting to stay in Raleigh for the night) & it would be clean when we returned. I thanked her & we left for the concert. When we returned it was very late, about 1am & the floor was still sticky & filthy! If it hadn't been so late (or early morning) we would not have stayed! We checked the bed sheets, they were clean, & we went to bed. The bed was so uncomfortable!! The next morning we left as soon as we got dressed. We decided to wait and take our showers when we returned home as the shower head was also dirty and looked gross! We noticed the couch had a stain on it as well I put my overnight bag on the coffee table as I most certainly wasn't sitting it on the floor or couch. We will never return to this hotel!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-14-2016
Pros: This is a wonderful place to stay. All the staff was extremely helpful, good breakfast, and quiet, clean suite with kitchen facilities. We will be staying here again.
Cons:
9.6
Wenjia
Exceptional
young couple
02-28-2016
Pros: good breakfast ！
quite room！
Cons:
7.5
Erica
Good
young couple
02-25-2016
Pros: I love the design of room having a kitchen and love offer great selection for breakfast.
Cons: What I didn't like was they deciding to turn off water from the guest for maintenance check on boiler in morning. We left hotel no showers, no brush you teeth,no flush toilet,and few dishes left on sink. They should of turn water off after check out 12pm. Extremely annoyed. Plus only give you 10 or 15 channels mostly news called that cable TV. Normally more hotels basic cable about 100 channels.
10.0
Cyr
Exceptional
family with young children
02-22-2016
Pros: Great breakfast - my son loves it. Excellent location - all your family needs is at a walking distance. We went to skate, went to eat at D&S and went to Burlington coat factory and all within 400 feet! Great!
Cons: N/A
6.3
Kevin
Pleasant
mature couple
02-16-2016
Pros: lower level floor and closeness to PNC Area.
Cons: No automatic front door for handicap access.
Poor heat balance between the sitting room, and bedroom. A smaller PTAC unit in each room would have been better.
Shower control hot / cold hard to adjust.
Not enough counter space in the bathroom.
Refrigerator set too cold and froze my drinks. End tables on both sides of the bed would be better. End tables on both sides of the sofa would have been better.
9.2
Jeremy
Wonderful
young couple
02-09-2016
Pros: Pet friendly, nice staff, great location.
Cons:
9.6
Lakisha
Exceptional
young couple
02-03-2016
Pros: The room was cozy and nice. The breakfast was great and free!!!
Cons: I just wish there was counter space in the bathroom.
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