Sheraton Chapel Hill

AAA Inspector Rating
8.7
Excellent
77 Guest Ratings
1 Europa Dr
Chapel Hill, NC 27517- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath2.9
Public Areas3.2
AAA Inspector Notes
Guest rooms sport attractive décor in pale earth tones, with large desks and plump white bedding. The on-site restaurant features farm-to-table Southern fare. Smoke free premises. 168 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 270, 1 mi s, then just e. 1 Europa Dr 27517.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 77 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: Comfy beds. Pool was nice.
Cons: Hotel seems to be tied into large meetings and a little less to leisure travelers.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Surprisingly good breakfast, nice pool area
Cons: Internet spotty, gym equipment outdated and crowded
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel!! I always choose this hotel in Chapel Hill.
Cons:
5.0
Anonymous
Fair
08-11-2017
Asked to check-in about an hour and a half before the 3PM time. Though the lobby was empty, staff made no effort to check availability. The clerk seemed to be under direction for no deviation from orders. OK, I understand. When I came back at 3PM, I was told that there were many late check outs and to come back at 530PM because they did not know when rooms would be ready. Does that make you feel like a welcome guest whose business is appreciated?
Pros: Hotel was clean and located within five miles of UNC.
Cons: Check-in made me feel like a not very appreciated customer (see comments below). Hotel is close to UNC, but located in an area just off a busy highway and strip malls. Count on driving everywhere. Pricey for a run of the mill property.
2.0
Anonymous
Poor
08-11-2017
Pros: Staff was friendly.
Cons: 3 and !/2 star rating was way too much for this hotel. Old building, outdated décor, old carpeting in corridors and room, uncomfortable old mattresses. Very disappointing.
Showing reviews 1 - 5 of 50