Best Western Plus Charlotte/Matthews Hotel

AAA Inspector Rating
8.7
2501 Sardis Rd N
Charlotte, NC 28227- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Located just north of Matthews, this small hotel offers comfortable rooms with large windows and desks. Room types include standard kings and two doubles, plus business kings with a pull-out sofa. Waffles and eggs are featured on the complimentary hot breakfast menu. Smoke free premises. 93 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-485 exit 51A, 3.3 mi w on US 74, then just s. 2501 Sardis Rd N 28227.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 50
8.3
William
Very Good
mature couple
09-19-2016
Pros: I liked everything about this hotel, the price was great, the location was great with stores and resturants all around, I came down for the drag race and the distance from hotel was only 22 miles, staff were friendly and helpful, excellent breakfast to get started, rooms clean.
Cons: Only thing was the a/c and heat unit was very noisy in the room, sounded like something was very loose and rattled and growled bad while running
6.7
Henry
Pleasant
young couple
09-03-2016
Pros: Room very comfortable and somewhat remote, so very quiet until they started doing renovations next door at 8:00am.
Cons: The tub bottom surface is well worn and my husband had trouble with it being too slick. Also, there was very little water pressure so we had to get right under the shower to get wet. I'm hoping that this room is ready for renovation. When we checked in, the gal was too busy with another employee checking her monitary balance to get us checked in in a timely manor. She needed to give us her full attention for 2 minutes and check us in.
7.5
Vickie
Good
mature couple
08-21-2016
Pros: Some of the staff were extremely friendly.
Cons: The fact that every other day we had to have the hotel reactived because we were not aware that cell phones and credit cards would deactivate them.
4.6
Anonymous
Disappointing
mature couple
08-19-2016
Pros:
Cons: Musty smell, needs renovating, housekeeping missed us one day,, had to request services all other days, as they had passed us and we weren't sure they'd come back. We were out of the room by 10:00 every day.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
08-11-2016
Pros:
Cons: Housekeeping does a terrible job at getting odors out the room from previous tenant issues/accidents.
Showing reviews 1 - 5 of 50