Stylish studio and one-bedroom suites have a single queen-size bed, large desk and recliner, plus efficiency with full-size fridge, microwave, two-burner cooktop, dishwasher and cooking utensils. The front desk maintains a lending program for board games and small kitchen appliances like blenders, toaster ovens and crock pots. Each room has a DVD player, and the front desk has a small library of movies. The on-site market is stocked with snacks, drinks and microwaveable meals. Full housekeeping service is offered weekly for extended-stay guests.
Smoke free premises. 122 efficiencies. 3 stories, interior corridors. Accessibility (Call).
Pros: Room was spacey it had everything I needed and the price was great.
Cons: We had some hair in the bed when we pulled the covers off that we had to clean off
7.1
Kathy
Good
mature couple
09-19-2016
Pros: Bedding
Cons: Noises in ac
8.3
Sept
Very Good
family with young children
09-07-2016
Pros: Bed was comfortable for a hotel/motel unit. Was nice to see a full size refrigerator.
Cons: Overall, the details of the room was disappointing; there was a gap around the exhaust fan in the bathroom, bathroom sink faucet was mounted off-center. I expected a little more from a slightly up-scale chain.
10.0
Lacey
Exceptional
review category group of friends
08-30-2016
Pros: I loved the kitchen area
Cons: The only thing I didn't like was they didn't have continental breakfast
9.2
Rochelle
Wonderful
solo traveller
08-28-2016
Pros: The convenience store was great. The room was very spacious and the staff was so accommodating.
Cons:
6.3
Linda
Pleasant
solo traveller
08-28-2016
Pros: bed was comfortable and near many shops and businesses
Cons: Some upkeeping with dishwasher and the room smelled like dog, when I told staff they said it would be the next day before they could address the problem I asked for a spray to kill the odor did not offer to go with me gave me the bottle and said let me know if it works :/
8.3
Cj
Very Good
mature couple
08-25-2016
Pros: Additional space for lounging/ meeting or watching the 2nd TV.
Cons: No additional blankets. Only 1 trash can.
6.7
Loma
Pleasant
mature couple
08-21-2016
Pros: The bed was comfortable. Nice sized room. Good coffee in room.
Cons: Location. Price should include continental breakfast. If not mistaken website said it had indoor pool when it had no pool period.
7.1
Dean
Good
family with older children
08-03-2016
Pros: Great staff and nice, modern rooms
Cons: Wasn't actually aware it was an extended stay (lacks some of the amenities of regular hotels, such as breakfast or ice machines, but this makes sense because of what it is), and that there was an extra $50 charge for pets.
10.0
Stephanie
Exceptional
family with older children
07-26-2016
Pros: Saturday July 23rd I traveled to Charlotteto take niece to Carowinds I knew I wouldn't make it there by check in time so I called and it was not a problem at all. We arrived after 7pm and the staff was very friendly and engaged with all of the guests. It really felt like a family environment and my 12 year-old niece really enjoyed herself. This was my second time staying there and I will definitely stay again.
Cons:
10.0
Pamela
Exceptional
mature couple
07-26-2016
Pros: I loved the room size exspecially the bathroom it's actually another room and the bed OMG slept like a baby over slept pass 12
Cons: N/A
9.6
Sakenah
Exceptional
young couple
07-21-2016
Pros: I love the room and how clean it was
Cons: I feel like they should have someone clean the rooms daily for the people that only staying short stay
10.0
Selenia
Exceptional
07-05-2016
Pros: The fast service n the friendly staff that assisted me
Cons: Very satisfied
4.6
Jasmine
Disappointing
mature couple
06-28-2016
Pros: The hotel was clean .
Cons: No hot water & the hotel had a odor to it.
8.8
Nicole
Excellent
solo traveller
06-28-2016
Pros: I like the location, and the layout of the room. The bed was very comfortable and I love the amenities. The full size refrigerator was a plus.
Cons: We did not have hot water for the weekend I was there, that would made my stay perfect!
7.9
Samantha
Good
family with young children
06-28-2016
Pros: Staff was good. Very clean.
Cons: No hot water
9.6
Scott
Exceptional
young couple
06-22-2016
Pros: The staff was friendly and overall fantastic! The bed was one of the most comfortable beds we've ever slept in and my wife wants one exactly like it with the same padding and sheet and pillow set.
Cons: The only complaint I have is the Google maps placement of the hotel made us drive past and do a U-turn.
10.0
J
Exceptional
mature couple
06-08-2016
Pros: Very clean in great condition
Friendly staff
Very helpful
Cons: No complaints
9.2
Maria
Wonderful
mature couple
06-04-2016
Pros: Liked the well-stocked kitchen area, everything in good working order, helpful staff and excellent value for money.
Cons: The pillows - they are awful, far too soft, give no support. They should supply one firm pillow and one soft as a choice.
7.1
Don
Good
mature couple
05-26-2016
Pros: Bed was brand new..very good sleep.
Cons: No signs!!!! Hard to find. Staff agreed there was a problem in locating.
10.0
Tracey
Exceptional
mature couple
05-24-2016
Pros: Went to the race. Place was clean. Upgraded. Was surprised and very happy with my stay. Will stay again.
Cons:
8.3
Deborah
Very Good
mature couple
05-24-2016
Pros: We were very pleased with our visit.
I would definitely recommend it to my friends and family!
If we decide to come back to Charlotte, we will call you!
Cons:
10.0
Louise
Exceptional
mature couple
05-17-2016
Pros: The hospitality of the staff.
Cons: The noise of the train.
10.0
Lee
Exceptional
review category group of friends
05-10-2016
Pros: The staff was amazing! The place was so much more than I expected! Will definitely book this place everytime I have a function in Charlotte!!
Cons:
9.6
Tania
Exceptional
mature couple
05-01-2016
Pros: It was very nice.
Cons:
10.0
Michelle
Exceptional
young couple
04-17-2016
Pros: The fresh smell in the hotel and the room was very comfy and clean
Cons: NOTHING
10.0
Aurora
Exceptional
young couple
04-17-2016
Pros: eveything! i stayed for 10 nights and everything was perfect
Cons:
10.0
Donald
Exceptional
solo traveller
04-16-2016
Pros: Very comfortable bed / room. Nice convenient facilities (kitchenette, etc), the 'Candlewood Cupboard' was a neat "honor system" idea and free laundry for guests was really nice. Plus the hotel was centrally located between a lot of different places in Charlotte.
Cons: N/A
10.0
Cookie
Exceptional
mature couple
04-14-2016
Pros: Convenience to speedway & price.
Cons: With such lovely weather it would be great to have benches or chairs to sit outside.
10.0
Ethan
Exceptional
young couple
04-10-2016
Pros: Great hotel. Would definently recommend .
Cons:
10.0
Iamprep101
Exceptional
solo traveller
04-08-2016
Pros: The staff at the front desk were very nice from the moment I walked in until I checked out. The room was very comfortable, I even got a goodie bag lol.Enjoyed my stay
Cons:
7.9
Tracey
Good
mature couple
04-08-2016
Pros: Bed was comfortable, shower was good and hot. Room was spacious.
Cons: Being on the first floor, we heard every step of the guest above us. Bathroom fan was extremely noisy. Expected a quieter room for the price. I've stayed in less expensive hotel chains that were quieter than this one. Light was burned out over the kitchen.
6.3
Unccmom
Pleasant
family with older children
04-06-2016
Pros: The room was clean and the staff was as accommodating as they were able.
Cons: The carpet in the elevator was filthy. The booking information was not explicit the exact type of room we were getting. I had 3 people in the room and we were given a studio with only a queen sized bed. My expectation was a suite with a bedroom and pull out couch. The staff gave us a folding cot for no extra charge, but it would not lay flat and my son slept in a dip.
4.2
Kevin
Disappointing
mature couple
03-23-2016
Pros: The bathroom was ok and it's private location
Cons: The elevator seems outdated, the bed was noisy and seemed cheap. The room door is out of alignment I could see the light clearly from the hallway through the side of door. The front desk area needs a serious overall. Not inviting at all. I even thought there must be undesirables living here. 3 or four people looking like they belong in a shelter or something. Unnerving at times.
8.3
Shoshanna
Very Good
mature couple
03-22-2016
Pros: I think it was amazing that you have an honor system snack room. I visited it and the workout room but didn't partake. I really enjoyed the cooking facilities in my room; that was my highlight.
Cons: It would be nice if there was a King bed.
I did not like the smell of air freshener when I walked in and smelled bleach in the hallway; but the room had none of these odors, I would have had to leave.
9.6
Richmond
Exceptional
mature couple
03-16-2016
Pros: It was not noise and close to highway getting in and out was easy. The mall near by and lots or places to eat. And the lady that checked us in and out was very nice.
Cons:
7.5
Samantha
Good
mature couple
03-06-2016
Pros:
Cons: Comforter was worn out and had tears in it
7.5
Brandon
Good
review category group of friends
03-03-2016
Pros:
Cons: Location
10.0
Janet
Exceptional
mature couple
02-27-2016
Pros: Everything was excellent - we will be using the system again
Cons:
9.6
Sheena
Exceptional
young couple
02-22-2016
Pros: The room was beautiful!
Cons: Nothing
9.6
Tre
Exceptional
young couple
02-19-2016
Pros: The soft bed, nice bathroom, the room as a whole was comfortable.
Cons: Nothing everything was great
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-16-2016
Pros: Clean and reasonable price
Cons: No
7.1
Tony
Good
solo traveller
02-09-2016
Pros: QUIET
Cons: NO DISLIKES
5.0
Not
Fair
mature couple
02-07-2016
Pros: The amenities(kitchen) in the room and the laundry facility tats included with the cost of the room.very convient, major plus
Cons: #1 Dog poop!! They have to designate an area and enforce the rule.if not have the employees tat suppose to clean do there job. I saw them outside several times but no one clean it up,even after notifying the front desk. When u walk out the side entrances dog poop everywhere there is grass! Never got cleaned up, and my stay was for a week.#2 Dishwasher needs replacing, I never used it but it's rusted on the outside bad and its very noticeable.#3 miniature/baby toilet, when u sit down your almost on the floor and your butt almost touches the water inside. Very uncomfortable.#3 Time to replace the mattress.
8.8
Michael
Excellent
mature couple
02-05-2016
Pros:
Cons: The room had a funny smell
9.6
James
Exceptional
family with older children
02-04-2016
Pros: You were able to cook and had a refrigerator and microwave. Our door key wouldn't work, but "KC" the staff member went above and beyond to ensure that we would be either placed in another room or have the problem taken care of. She was exceptional. She also left a note and offered her condolences to me and my family.
Cons: You don't get fresh towels without having to take the used ones down and they would exchange them for clean ones. Your bed doesn't get made up because we were there for a short stay. We had to go downstairs to retrieve more toilet tissue because there wasn't enough provided (only what was left on the roll from previous persons). The trash cans were too small and there was only 1 extra bag in each. No trash was removed because of our short stay.
10.0
Frederick
Exceptional
solo traveller
02-02-2016
Pros: Staff was friendly - property was clean and modern. Location was ideal and very convenient. I will visit again when in the Charlotte area and recommend to others as well. Thanks
Cons:
10.0
Elton
Exceptional
review category group of friends
02-01-2016
Pros: The staff was very helpful and Ms. Amber and Roberta was an outstanding employee
Cons:
7.1
F
Good
solo traveller
01-30-2016
Pros: Room was good - spacious and clean. Reasonably modern.
Cons: Common areas (hallways, elevator, etc.) were dirty and dingy.
9.6
Henri
Exceptional
mature couple
01-30-2016
Pros: Our trip was a combination of business and pleasure, so we travelled with our elderly terrier. The property has a dedicated area for dogs, which was wonderful. Otherwise, the property is clean and well-maintained, much better than several newer hotels we've stayed in. The staff is excellent.
Cons: I was counting on the on-property store as we were a late arrival. Sadly, no milk, coffee, juice other other essentials were to be had, nor could the front desk provide any. Ended up going to a local convenience store which, obviously, was anything but convenient.
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